REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Changed water valve, fill tube heater, and both icemakers. Ran through some diagnostic testing and found the icemaker fill test to work with only one use as opposed to three uses. Also found the new icemaker in the freezer section to be functioning better. Customer shouldnt have any more issues after this visit. If they do, they informed me that they are going to increase the size of the water line coming into the refrigerator from the reverse osmosis system. closing ticket"

REFRIGERATOR GENERAL ELECTRIC GYE22GYNBFS Changed out old ice box door for a new one. Called tech line and let them know that this is the second time Ive replaced the door and the problem hasnt been resolved. They informed me that there isnt any new information on fixing this issue. He then gave me a case number and told me to give it to the customer so they can contact customer relations to see what their options are. Closing ticketCase # 05339143

REFRIGERATOR GE GPE17CTNDRWW Upon inspection found the bottom of the unit to have a long horizontal dent across the entire right side. Looks like the unit was dropped during shipping. This is a non-repairable problem. Told customer to contact Manufacturer and supplier to get a replacement. Closing ticket.

OVEN FRIGIDAIRE FFET2726TBC "Upon inspection, found a shiny residue across the entire bottom of the top oven. This residue came off with some work. On a few spots underneath the residue, part Of the finish was worn off of the cabinet. I took a lot of pictures. The finish is not some thing that is repairable but I am unsure if this constitutes a product exchange. Tech line was closed at the time that I was at the customers home.

DRYER GENERAL ELECTRIC GUD24GSSM1WW Changed out igniter and thermostats. Reassembled and re-tested unit. Unit is now igniting and heating as intended at time of service. Job complete