"Replaced lid lock bezel. Ran diagnostics. Had f5e2 error code. Cleared error code. Ran load size calibration, auto test cycle. Fills,agitates, drains, rinses, dispenses, and spins properly at this time. Complete."

"On arrival the customer stated someone had worked on the unit the day before. He showed me the paperwork from the service call, the unit is covered by an extended warranty bought at Lowes. Please do a better job screening the service calls being scheduled. Thank you"

"Replaced control box, fresh food compartment, and evaporator thermistors. Ran diagnostics, all units ops check fine. The unit is working as designed."

"Replaced water tubes, and water reservoir. Checked dispenser ops, the unit is no longer leaking water."

"F8e1. Cleared error code. The customer only has one hose connected to the machine ( cold water). The last cycle ran the cool water temperature setting was selected, pointed it out to the customer, and advised her due to only having cold water going into the unit, the only temperature setting they can select is TAP COLD, if any other temperature setting is selected, the unit is not going to work properly because it needs hot water connected to it as well. Ran diagnostics, the unit is working as designed."