Tech was assigned as a helper;

Customer stated that the washing machine is leaking found hole in the drain hose. Removed and replaced drain hose tested all works good at this time.

Found leak on internal drain hose. Very small. Ordering parts to repair; ordrng 1 W11291620 (Internal drain hose)

Customer stated that the washing machine is leaking found hole in the drain hose ordering drain hose in stock; ordrng 1 W11244231 (Hose)

Found broken lid. Removed and replaced lid. Found bearing making loud noise and making unit drag. Also clutch is not engaging tub. Ordering parts and allow extra time.; ordrng 1 W10834890 (Impeller) and 1 W10868473 (Gea caser) and 1 W10447973 (Clutch)