On time , thorough and checked everything! Ended up having a loose internal connection and the dryer began working when he put it back together. Trustworthy and Honest Thanks ARS

Hi well it will be four times the serviceman has been out. Still not satisfied. The washer has been making noise clunking since we got it. The dryer does not always completely dry clothes. A warning light comes on within a few minutes of running dryer. The first time I met him was the second visit. He told me to wash four towels at a time. Washer didn’t make noise. Put them in dryer and said warning light did not come on. I fell for the unsatisfactory explanation. Second time he said not enough water and that is why washer should be making noise. Write up nothing on dryer. I asked him to please write up “the light is supposed to be on” as he stated and customer not satisfied so I could go to Maytag and get resolution. He tried to tell me the soap was to “sudsy”. I am 57 years older and been washing my clothes since I was 18. Really insulting. I think I know how to wash. He was just trying to make up anything he could to get out of repairing complaints. I just want a washer an dryer that is problem free not a bunch of excuses. We bought what we thought was a top of the line washer. Completely not satisfied and do not have much hope for our next visit either. Thank you for asking.

Tracking system was great kept me informed on when ROD would arrive. ROD answered all my questions easily

Perfect service, kind and professional!