In warranty. Customer states that the unit WASHER IS NOT TAKING THE DOWNY DURING THE CYCLE Fabric Softener Not Dispensing All Cycles. Found that there water valve is not giving enough pressure to let the fabric softener to come out. Replace the valve of the truck stock. Tested unit and did unit works. W11614515 valve

"Cx in warranty, Cx reported handles loose and right side Rc handle completely off also found torn gasket Rc ight side. Removed and replaced Rc right side gasket, also removed and replaced gasket. Unit now workings properly and no damage by tech."

"Cx in warranty, Cx stated unit does not dispense ice, found bad motor, and also leak out the back when ice maker cycled. Found line leaking and no way to access line on top called T line and they are reviewing file no further service at this point."

In warranty. Customer states that the unit is not draining. Found that the drain pump dose turn on and the unit is running normally. Found that I am having a hard time pushing the buttons to turn the unit on. Ordering a control board and UI. ; ordrng 1 W11087207 (Control board) and 1 W11157079 (UI control board.)

"Safety call outCx states, burning smell in dryer after drying is complete. Product working as designed although loose wire at door switch. Reconnected aint a.as designed operation was restored."