Inspected unit and found vibrating noise from compressor compartment. Adjusted and unit is quite.

Inspected unit and found normal operation.Cx was not using rinse aid. Advised Cx how important it is to use rinse aid and high temp plus sani rinse. Job complete.

Inspected unit and found panties stuck in bellow seal. Removed and unit passed tests.

Imstalled new harnes tested with no faults. Job complete.

Inspected unit for frost and ice buildup. Unit is leaking air at bottom of freezer door causing ice and frost to buildup. Cx says he has to defrost about every 2weeks. Also there is a good size crack in the liner. Cx has had same issues since bought new in November. Called tech line to deem unrepairable. SR# unavailable. Was disconnected before he could get me sr# Tech line has all information and is under review for exchange. Whirlpool is to contact Cx after review.