In warranty. Cx states timer control is damaged and doesnt function properly. Visual inspection shows that stem to timer is broken. Recommend replacing timer control and knob.; ordrng 1 W11043385 (Timer control.) and 1 WPW10317454 (Timer knob)

In warranty. Cx states that compressor s running loud . Visual inspection of components shows that locking brackets to compressor are loose. Secured brackets and test for proper functions. No noise issues present. Compressor is cooling properly and all sensors passed service mode test. All fans are running properly. Unit is holding proper temperatures. Unit is working as intended. Job complete.

In warranty. Cx states unit is not heating or advancing through cycles. Visual inspection of unit confirms glow bar is failing to be energized. Test all sensors. All sensors are working properly. Found loose wire connection at sensor. Secured all connections. Test for proper operation. Unit is now heating. Replaced timer control due to unit not advancing through cycles. Test for proper functions. Unit is heating properly and all components are working as intended. Job complete.

"In warranty. Cx states Ui display is not working properly. Replaced Ui board. Test for proper functions. Ui is displaying properly all features. Set control te,ps. Unit is working as intended and. Job complete"

Not in warranty. Cx states drain pump is running continuously. Replaced damaged control board. Test for proper operation. All components checked good. Drain pump is responding properly. Unit is now entering spin cycle. Unit is working as intended. Job complete.