"In warranty, customer complaint is The cycle starts, does not full up with water.Then it will straight to spin then it will turn on. Cycle unit and found UI is also shorted. Ordering new user interface and control board in case needed.; ordrng 1 W11620080 (UI) and 1 W11680804 (Control)"

"In warranty, customer complaint is Does not work control panel All the time, not turning on, completely dead. Found shortage control board unit will need new control board."

Cycled unit and found faulty belt. Installed new belt also leveled unit for customer. Unit now working as designed job complete.

"Cycled unit and found faulty, suspension and worn hub. Installed new suspension and new hub retested unit now working as designed job completed.; used 1 W10528947 (Hub) from stock"

Instead new pump and new lock. Unit now draining and locking but has another issue found unit not shifting. Control board and shifter are faulty. Called square trade to request additional parts. Job completed