George was great. Very knowledgeable and did a great job. Your company just needs more Georges. We were over 2 weeks without a working washer because appliance repair is so busy and backed up. George had to come out twice to get the repair done and if the company is that short handed it would be nice if the repairman were allowed to carry all the Maytag parts with them to complete the repair the first visit instead of having to schedule customers for two appointments to complete a single repair. So my first suggestion is to let the employees carry more parts with them to complete the repairs in one visit, and if they do have to order parts, customers should be allowed to schedule the second visit automatically two days after the initial visit instead of having to wait for the part to get in and then reschedule. That way customers, at least have a chance of getting their repair in a more timely manner. We had several other repairs done during the month of January (garage doors, plumbing, our heater) and all of them were able to come out same day or the next day and have the repair done that day or if they had to order a part, they were actually back and done the next day. George was excellent but I truly wish appliance repair backed him up with the type of timely service we received on our other repairs.

Wonderful on time professional and did a great job .

Great job