Replaced both parts door freezer side and checked for leaks and unit dispenser works for water now. Checked butter drawer. All working as designed. Job completed.

Replaced part listed and fully tested. Also checked drain tube and is installed correctly. All checked out and working as designed. Job completed

Back wall is cracking and has multiple cracks. Called tech line Clark and did a video on line to view cracks. Customer also noticed cooling issues also. Case number 86178476. 800-374-4432 customer care. Customer knows 3 to 5 business days. Unit is under review for replacement. Job completed

Customer paid in full on gasket. Replaced parts needed on sealed system. Put in compressor and Orion board and condenser. Unit is now reading a +1 and holding a charge. Unit is starting to cool. Been not working since we been out here. Tested and running. System is still under the manufacturer warranty for sealed system. Both major parts been replaced and working. Job completed

Chuck with tech line. Unit takes 40 minutes to preheat and shuts off randomly and changes language. File 235030823. Tie date is file number. Customer is thinking what to do. 12028873 display 11032521 control main board. Will get back to us if needed. Job completed for now