"Customer complaint unit not cooling properly, under warranty. Unit is having a defrost issue and icing over in freezer section. Evap fan is also not working correctly will not turn on. Found harness to heater was separated at connector Replaced both evap fan and heater unit testing fine"

"Customer complaint unit is making loud noise, under warranty. Inspected unit found evap fan is scraping making the noise this damaged evap fan bracket blade and motor will need to replace all parts. Patrick added parts needed for ticket; O-emld tckt"

"Customer complaint unit not getting to correct temps, not under warranty. Inspected unit found igniter is bad, wont ignite causing the heating issue. Office calling to collect i wallet was not working for Jo ; ordrng 1 5304509706 (Igniter), O-SMS tckt"

"Customer complaint unit wont dry says quick dry only works under warranty. Tested unit on multiple cycles, heat was kicking on each time Jo tested unit. Found f10 error code active in unit this unit has a faulty moisture sensor and will need to replace. Pre Id parts not needed; ordrng 1 WE08X29688 (Sensor harness) and 1 WE04X20252 (Inlet thermistor) and 1 WE22X39117 (Control)"

"Customer states unit is not working at all, not dispensing ice. . Found on/ off switch burnt. Replaced ON/OFF switch, repaired wire terminals. Unit is cooling properly at this time. Found auger motor not running, just hums. Power to motor. EST 327.37. Labor 81.84. 2 count job. Allow extra time. Part to be sent to me tonight. ; ordrng 1 W10271509 (Motor)"