"Removed and replaced motor and sump,filter. Advised cx getting drain fixed by licensed plumber. Tested ops no leaks and unit working as designed."

"Checked unit found fan running compressor running, no heat signature nor frost pattern at all. Suspect leak in sealed system. Provided estimate. And cx will consider and call back. Parts are covered but labor is not covered. Gabby in office found date of 6/3/2015 as a purchase date."

"Removed and replaced burner and burner base, tested ops unit working as intended."

"F4e3. (Restricted airflow) Cleared error code, found vent hose was crushed, removed vent hose, shortened it. Reinstalled vent hose. Customer will like maintenance of the unit. Will perform maintenance on return visit. schdld next appmnt for 5/26 WED !"

"Ran a normal cycle a couple of times, allowed unit to fill and wash for a few minutes. Cancelled cycles, unit did not leak during the wash or drain portions of the cycles. Unable to reproduce leak, but found a tea bag stuck by the door, in the float switch vicinity. Tea bag might have been interfering with the float switch, or creating some kind of bridge/ path for the water to leak underneath the door. Advised customer how to load the unit properly, to avoid placing items that would divert the water towards the front. Unit is working as designed at the time of service. No leaks."