"JB out 3/11/23. Customer states while running water in kitchen sink water drains into dishwasher. Upon arrival verified improper installation and no air gap device used. Recommend customer install an air gap device as outlined in the supplied installation guide. If air gap device is not possible due to the granite countertop, run the dishwasher, drain hose with a high loop to prevent water from draining back into the dishwasher from the garbage disposer also found bottom spray arm disconnected. Instructed customer how to remove and reinstall bottom spray, arm and lock in place and recommend it be removed and the filter washed out from time to time. No parts used. No charge to customer."

Found defective door seal. Fixed door seal tested unit and unit is working properly

Replaced defective control board. Tested unit and is working properly

"While replacing slide noticed oil leaking from gearcase. Informed client of issue, client refuses further service. Client payed for service call. no parts or labor. At this time"

"JB out 3/9/23. Installed replacement Slider W10734521 as ordered. Reassembled drive motor. Ran diagnostics. Cleared stored code. Tested in Fill, wash, drain and spin. Unit now functions as designed. Advised customer against overloading wash tub. This is a LOW fill, High Efficiency washing machine and cannot be filled to top of spin basket with clothes.No charge to customer. JOB COMPLETE"