"Unit in warranty,Customer issue is, WASHER IS LOCKED AND KEEPS SAYING CANCELING CYCLE DESPITE BEING UNPLUGGED AND RESTARTED, opened filter trap, drained water in basket, it was clear of debris. There is a service pointer for issue.Unit is required to get connected to internet for software updates, Technical Service Pointer #: W11758510 Rev DAction Required: MandatoryRelease Date: May 2025Chris with tech line ,Case # 21236837.Need to call tech line with POP.; schdld next appmnt for 10/15 WED !"

"Unit is under third party warranty.Cx described the noise issue as motor is not powering up enough to spin load,Ran diagnostics program and no error codes were present, tested drain pump, assed, wash mode, passed, spin mode in all 3 speeds, passed, proceeded to replace belt, cam assembly and shifter, calibrated unit and ran auto test, unit under no load behaves differently, it should perform better, cx advised to call insurance if issue should return.Unit runs properly,Job complete."

In warranty. Cx complaint is.that the unit is not heating. I wasnt able to get the bake igniter to start. After rebooting the boards the unit started to work. The broil element is only 120VAC which will require a longer preheat; ordrng 1 W10898291 (DSI board) and 1 W11764619 (Board relay)

Received a call fo service microhhod not powering up found bad outlet reconnected to other power tested ok customer to repair outlet complete already paid for service thrue office.

Receive a call for service of torn gasket and dripping water layer of ice in freezer found torn gasket and plug drain clear out drain gasket on rode customer already paid for service thrue office paid estimate in full .; ordrng 1 W10830162 (Gasket)