Unit not powering on. Customer stated that display was on and then door was closed and then display was off. Ordering thermostats and door interlock assy. Allow 2 hours. New style model that needs to be brought down to service. ; ordrng 1 W11662685 (Interlock) and 1 W11443128 (Thermostat) and 1 W10557536 (sensor)

Unit not starting cycle. I found that the slider separated and is not making contact with rotor. Removed and replaced slider. All tests good. ; used 1 W10734521 (SLIDER) from stock

Customer getting moisture in RC. I cleared defrost drain pan and tested. No leaking in RC. All tests good.

Unit not starting cycle. I found that the main control had fault for failed pressure system. Removed and replaced main control. Tested and calibrated. All tests good.

Deli drawer holder broke during normal use not allowing shelving to stay in place. Ordering new holder. ; ordrng 1 W10861519 (holder)