"Not In warranty. Cx reports unit is not cooling. Upon arrival I found the freezer temperature was above 40 degrees and the HQ was reading both valve closed. When I commanded the valves to open they did. The FF evaporator thermistor was at 11 degrees while the FZ thermistor was at 38 degrees. I blew the charge and retested it. With the valve open, the compressor on high speed, and after 15 minutes,the FF thermistor dropped below zero. The FZ thermistor was at 11 degrees. Unit is acting as if it had lost some refrigerant. ; ordrng 1 WR84X38825 (Condenser) and 1 WR86X37548 (3way valve) and 1 WR84X34173 (Jumper) and 3 WR97X31246 (Coupler)s and 1 WR97X31409 (Coupler) and 1 WR87X36103 (FF evaporator) and 1 WR87X36101 (FZ evaporator)"

In warranty. Cx reports unit is not draining. I found a faulty wire harness. I drained the water and replaced the harness. Unit tested ok.

Found failed pump blades on pump are all gone see pic replaced pump all tested good

Tested unit found loud constant squeak during use determined based on sound squeak is being emitted by a fast moving part such motor or belt pulley. Further inspected unit and found worn belt and hard to spin belt pulley. Replaced belt and pulleys tested unit and all tested good

Replaced latch tested good