Found broken wires to drain pump. Ordering part and rs for Friday; schdld next appmnt for 4/25 FRI AM

"Cx stated unit does not start. Found timer shaft stripped, removed and replaced timer tested ops u it working and no damage by tech."

"Checked unit found cam was stuck and broken actuator. Removed and replaced both parts, calibrated and tested ops unit now working properly.; used 1 W10721967 (Cam) from stock"

Found broken latch. Ordering part and rs for Friday ; ordrng 1 WH08X32657 (Latch)

Found unit at 32 degrees set for 37 deg. Ordering damper and seal to ensure air does not leak through. Also asked Cx to unplug unit 24 hours prior due to frozen filter. Ordering by pass to ensure it is not leaking from filter head area; ordrng 1 WR60X27396 (Damper) and 1 WR14X25128 (Air tower) and 1 WR17X33825 (Bypass)