"The customer reports the unit doesnt dry properly when using the sensor dry cycles, it seems to work fine when using timed dry. Found the customer had a grill installed on the exterior vent outlet, it was partially clogged with lint, also found the electrical outlet where the unit was connected to, did not have any ground protection. Pointed both things out, the customer removed the clogged grill, and there was a properly wired electrical outlet next to the unit, connected the unit to that electrical outlet instead. Checked units ops, the unit is working as designed."

"The customer reports the unit leaking from underneath, and the left side upper rack rollers broke off from the adjuster. Ran a cycle, allowed the unit to fill and wash, canceled the cycle, the unit did not leak. Replaced the upper rack adjusters, checked units ops, the unit is working as designed, no leaks present. ; used 1 W10712395 (Adjuster) from stock"

"The customer reports the unit is making a loud noise every hour or so, the noise lasts about 10 seconds. Checked units temperature, both compartments check fine. Noticed the icemaker was in the on position, but no water line connected to it. Advanced manual icemaker harvest cycle, the noise the customer was hearing was the icemaker valve as the unit was trying to make ice. Advised the customer to keep the icemaker off (lever up) until a waterline is connected. The unit is working as designed."

"Found the unit,not cooling, verify problem compressor not running, replace compressor,service valve,capacitor and relay, make a vacuum and charge refrigerant 4.50 oz R134a check compressor condenser and evaporator fan motors unit work normal"

"Replaced water dispenser tubing, and John Guest fitting. Checked units ops, the water dispenser is now working as designed."