Customer stated that the unit is shaking in the spin cycle. Found error code for off balance load. Ran unit through diagnostics and found unit working to specs. Customer to sort clothes by weight for better spin. Fixed loose agitator tested all works good at this time.

Customer stated that the unit is not heating. Found unit is heating but short cycling due to vent restriction. Customer to clean vent. Tested all works good at this time.

Customer stated that the unit is making noise. Found fan motor shaft is broken. Removed and replaced fan motor and blade tested all works good at this time.

Removed and replaced control and harness tested all works good at this time.

Customer stated that the unit is leaking water from freezer return ports. Checked temps settings and had customer move items on shelves to allow air flow. Fixed loose door hinge. Tested all works good at this time.