"JB out 10/13/22. Customer states unit is not draining. Upon arrival verified dirty water in tub. Tested Cancel/drain verified drain pump runs but does not drain. Inspected air gap device and verified air gap not blocked. Installed replacement drain pump and tested. Unit now drains. Reinstalled dishwasher into cabinet installation. Tested fill, wash and drain with customer. No charge to customer. JOB COMPLETE"

"JB out 9/20/22. Customer states when washing in HOT, condensation drips down the left and right sides of the washer. Verified no water leaks. Hose connections are not leaking. Advised customer about Low Fill High Efficiency washers and that low water fill means LESS DETERGENT AND LESS CLOTHES EACH WASH LOAD AND WHEN WASHING IN HOT WATER, condensation will occur under the glass and on the sides. No mechanical issue.no charge to customer. JIB COMPLETE"

JB out 9/13/22. Installed replacement parts as ordered. Tagged and sent back drive block as Not Needed. Reassembled unit. Ran Calibration cycle. Tested in Drain/Spin and also Normal Cycle. Unit now operates as designed. No charge to customer. JOB COMPLETE

"JB out 6/7/22. Upon arrival found rinse light blinking. Pressed START button and cycle continued To run. Canceled cycle. Ran diagnostics and found NO stored error codes. Ran Calibration cycle. Cycle passed. Advised current cycle was PAUSED. Found customer using he TURBO detergent. Advised AGAINST use of he TURBO as it is too highly concentrated for this low fill, high efficiency washing machine. Recommend choice if liquid or power detergentHE only NO TURBO, NO PODS. and very, very small amounts, typically ONE TEASPOON MAXIMUM. No parts needed. Advised of one time courtesy no charge on a no defect found service call visit. No charge to customer. JOB COMPLETE"

JB out 3/8/22. Installed replacement motor control unit part number WPW10384849. Also install replacement greenhouse part number WPW10106460. Reassembled unit ran diagnostics and cleared stored error code F 24. Tested operation of unit with customer. Unit now now operating as designed.