George was very nice, respectful, professional. He needed a little help from the client, and after he left, we found a couple of small black plastic pieces in our burner area on our stove that must have come from either the black plastic on the microwave door or the black plastic on the plastic piece above the door where the vents are. The pieces were small and I couldn’t find where they came from. When he was installing the door he was using a screwdriver and at one point I thought I heard the sound of plastic breaking but did not see anything. So I let slide until we found the 2 pieces. The door works fine as well as the microwave so wherever the pieces came from hopefully won’t affect the operation nor cause linkage of microwaves.

Waited 6 weeks for a part for our dryer only to find out a sock was jammed in the blower fan. Technician said this was common problem with this model but he failed to find it before we went 6 weeks without dryer while waiting for parts we didn’t need.

Tech never even opened the washer to visually check for loose belts, damaged springs etc. He showed up without a mask. He tried to say soap and loading were the problem for mechanical noise. We compared exact washer at my sons house and it was fairly quiet. We need a second opinion.

VERY HELPFUL, AND PLEASANT.

Very thorough, knowledgeable and conscientious service!