JB out 11/17/23. Customer states oven wont heat. Found failed hot service ignitor. Installed replacement Ignitor. Reassembled unit and tested operation. Unit now operates as designed.No Charge to Customer JOB COMPLETE

JB out 11/2/23.Installed replacement oven igniterW11590294. Tested oven-ok.Reassembled unit and tested oven in Bake mode set to 350f.Unit now operates as designed.No charge to.JOB COMPLETE.

"JB out 10/3/23. Customer states freezer did have ice/frost build up on back wall but did unplug unit a few days ago to allow defrost. Upon arrival found no frost on evaporator cover, correct airflow and temperature in the RC.Ran diagnostic tests and found no error indicator lights on. Verified heater did operate when defrost cycle forced. Unable to verify any mechanical issue today. No parts used. No charge to customer.JOB COMPLETE"

"JB out 10/3/23. Customer states washer is not rinsing well. Ran diagnostics. Found No stored fault codes. Verified detergent used correct he detergent. Tested Fill, Agitation, drain and Spin functions.Advised customer to use very small amounts of detergent typically one MEASURED Teaspoon maximum .No charge to customer.JOB COMPLETE."

"JB out 9/26/23. Customer states washing machine will not fill up water faucet filter wash. Customer also states that it takes about 1 to 2 times the press the button for the machine to start. Upon arrival found customer using HE pod detergent. Washer set for normal cycle. Instruct customer this HE, low, fill washing machine when set for normal wash will only deal with a very small amount of water. Instruct customer when selecting deep water wash option and heavy for Bulky sheets cycle will fill with approximately 1/2 cup of water. Also advised customer against using pods and detergent, as it is to highly concentrated for this low, fill, high-efficiency washing machine. Recommend any brand powder or liquid with one measured teaspoon maximum of detergent. Advise customer of one time courtesy no charge on a new defect. No parts used or needed. No charge the customer. Job complete."