"Replaced door gasket/ seal. Ran a normal cycle, allowed the unit to work until its first drain cycle, the unit is working properly, it is no longer leaking."

"The unit reached 50F in the fresh food compartment at some point, the over temperature alarm got activated. Reset the over temperature alarm, checked current temperatures, both compartments are cooling properly at the time of service. Replaced all led assemblies, checked ops, all units lights are working as designed."

SP W11460554 - Special Project S191AQ - PARTS and LABORReplaced led light Unit working properly as required

"Replaced user interface board. Ran diagnostics, all units ops check fine. The unit is working as designed."

"The customer has a venting kit for the unit to be vented through the bottom. Advised the customer the venting direction should have been set before the delivery/ installation. Advised the customer the manufacturer does not cover the cost of installing a kit to change the venting direction. Advised the customer to call the manufacturer to inquire if the model she purchased can be vented through the bottom, if so, to inquire for the cost of doing so, and to schedule a factory technician to perform the kit installation."