"The customer reports a loud metallic noise as the unit is in the final spin cycle. Calibrated the machine, ran a drain and spin cycle, the unit started moving excessively, noise coming from behind. Found the unit was not leveled properly, it would rock side to side very easily, the water hoses were resting directly onto the machines rear cover, creating a lot of noise as the unit would shake during the spin cycle. Leveled the unit properly, separated the water hoses from the rear cover. Ran diagnostics, all units ops check fine, it is no longer noisy."

Replaced all selected parts Unit working properly as designed

"Upon working on the unit, was able to replace eleven modules, the left lower module in the fresh food compartment is foamed/ glued in. Called the technical department, reported issues and findings, they advised to break the module as careful as possible, to remove as much insulation as possible, and to try to install the new module. Broke the module, removed as much insulation, upon removing the insulation, noticed a piece of plastic, possibly the housing for the led assembly got pushed up, that plastic does not allow the new led to go all the way in at the bottom. Tech line has all the information, and deemed that the unit is not repairable, they will review the information, and contact the customer within the next five business days. All the lights are working properly now, except the one in question not going in all the way.SR 7735048559"

"F3e0 (open oven sensor). Door was locked on arrival, opened it with a wire hanger, upper oven sensors resistance showed out of value, lower oven checked fine. Switched sensors, upper oven now works fine, lower oven shows the error code. Sensor is no longer available, it has been discontinued by the manufacturer. The customer will try to find it online, and replace it themselves."

"Replaced icemaker assembly. Ran diagnostics, the icemaker went through the harvest cycle, and filled as designed."