Warranty. Cx complaint of popping door. Inspected unit and closer is not installed properly causing it to catch on leg /hinge bracket. Removed door and installed closer correctly. Re assembled door and hinge. Unit is now opening and closing per design. Job completed

Customer canceled at the door- customer will call office to reschedule- ;

Now states that there dispenser is broken- found door will not open to release soap pods- will use part on next visit- ; ordrng 1 W11412300 (Dispenser)

"Unit in warranty- cx states unit not washing- found wash plate to have pop off from shaft causing abdominal noise- reattached wash plate, add loctite to bolt, thighten, all test pass- no leaks- no errors- cx ok repair"

"Warranty. Cx complaint unit makes loud grinding sounds. Inspected unit and gear case has failed. Uni will need new gearcase motor sprutch assembly, actuator. Ordered parts to repair. Schedule when Available ; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11239857 (Belt) and 1 W10752283 (Washplate)"