Customer states the unit does not wring out clothes and it leaks.Unit under warranty.Checked for faults and found a 8-3(overflow condition)8-1(low/no flow) 2-1(stuck key). Ran a service test and found the unit ran through the test but stalled before it unlocked. I had to cycle power to the unit before it unlocked. The drain line has a garden hose wedged inside of it for a drain. Advised customer they had to set this up differently so the unit could work as designed. I could not duplicate any leaks.; schdld next appmnt for 11/14 FRI AM

Installed ui tested unit unit is no longer beeepibg working as designed

Unit is in warranty confirmed CX report of unit grinding found failed gearcase ordering gearcase; ordrng 1 W10721967 (DRIVE PULLEY) and 1 W11454738 (GEARCASE) and 1 W11418231 (AGITATOR) and 1 W10528947 (HUB)

Unit is in warranty confirmed CX report of unit not starting found broken lid causing door lock to not engage properly and the unit will not start as well found clutch not functioning properly ordering lid and clutch (for damages to lid see pics); ordrng 1 WH10X35297 (White lid) and 1 WH05X24185 (Clutch)

"Unit is in warranty, confirmed customers complaint of unit not starting found thermostat failing ordering thermostat and control; ordrng 1 W11618916 (CNTRL-ELEC) and 1 WP8577274 (THERMISTOR) and 1 280148 (THERMAL CUT-OFF) and 1 WP3392519 (THERMAL FUSE)"