"Customer states unit smells burnt. Burning smell was due to lint build up. Also found unit was jabbing heating problem. Found thermal fuse stuck open. Removed and replaced. Unit now performing as designed. Advised customer to reroute vent line because its currently routed into ground, unit is in warranty and customer owes no money for repair"

Customer states unit getting stuck in cycle. Not washing or spinning. Found units belt had fell off. Attached belt and retested. Unit now operating as designed. Unit is in warranty and customer owes no money for repair.

"Unit underExtended warranty contract, cx states unit leaking from valve all day, it drips, I found a bad faulty water valve leaking, Installed new housing water valve assembly, unit is now operating as designed leak free"

"Unit under Manufacturer Warranty, customer states loud noise when spinning and draining. closer inspection ran the machine found drain pump making noise due to obstruction, removed pin unit is now spinning properly as designed at this time of service"

Customer states unit is banging on cabinet walls while in operation. Found units suspension completely worn allowing unit to bottom out easily. Removed and replaced units rods and tested. Unit now operating as designed. Unit is in warranty and customer owes no money for repair.