Unit leaking from drain pump hookup. Inspected unit. Removed drain pump and discovered metal washer in drainage area. Could not remove from drain port. Called TECHLINE to report issue Charles file number09058357. Union reassembly of unit found crack in base of basket near pump causing water to pour out. Recalled tech to update issue. Tub is not a serviceable piece per ge parts site. Greg

Unit leaking from drain pump hookup. Inspected unit. Removed drain pump and discovered metal washer in drainage area. Could not remove from drain port. Called TECHLINE to report issue Charles file number09058357. Union reassembly of unit found crack in base of basket near pump causing water to pour out. Recalled tech to update issue. Tub is not a serviceable piece per ge parts site. Greg

Found unit with dead mouse stuck in belt. Removed and tested unit. Unit now working as intended.

Replaced ice maker and ice maker cycled as intended.

"Inspected unit and found belt loose on pully and hub worn down. Replaced hub, cam, belt, and shifter. Calibrated unit and tested. Unit passed automatic testing with no issue. Ran manual testing and unit passed heavy agitation test and high speed spin testing with no issues. Unit is working as intended. Inspected gear case and found no issues or sounds from case. No oil leakage or bearing sounds."