I installed the parts recommended by tech line and there is still quite a bit of hesitation in ignition. I was transferred to one of the whirlpool engineers and after making adjustments the burner now lights in a timely fashion. Job completed. File number is 7735229611.

Found the unit had no error codes stored and the diagnostic cycle functioned properly so I started the largest water usage cycle and it filled up appropriately. Unable to determine what is the issue. The customers cold water valve on the wall of the garage is leaking. Both valves were in the off position when I arrived and they were turned off before leaving. All functions tested properly and job completed.

Found the freezer door gasket not sealing well causing frost. I heat treated the gasket and now the door seals properly. All other functions tested properly and job completed.

After replacing aLl parts ordered the heater now activating. All other functions tested properly after repair. Job completed.

Customer stated that the unit is making noise. Found idler pulley stuck. Removed and replaced rollers and idler with dryer repair kit. Tested all works good at this time.; used 1 4392067 (DRYER REPAIR KIT) from stock