Need work- sealed system issue- error code HI freezer temperature to hot not cooling- leak or restriction- will need to order parts for unit. States authorization ; ordrng 1 5304520946 (Compressor) and 1 5304529531 (Step-Valve) and 1 5304529535 (Evaporator)

"Fixed- found heater element to be shorted causing unit not to heat- removed bad one and then installed new one ( heater) tested unit, unit is now heating per design- cx ok repair"

File # 7739851108 Matt from whirlpool tech- support- need to replace stator and rotor per whirlpool- knocking sound still continue- sent video to whirlpool via text message- ordering parts for unit. ; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 1 W11400156 (Suspension)

Need work- found start switch to be getting stuck and timer is not advancing through cycles- unit is heating at this time- ordering parts for unit. ; ordrng 1 WPW10185982 (Timer) and 1 WPW10117655 (Switch)

Fixed- broken latch- removed bad one and then installed new one (latch) calibration test pass- auto test pass- no leaks- no errors