"Fixed- unit in warranty- cx complaint Grinding or Rubbing Noise - During Rinse- found bolt to rotor to have popped off causing abnormal noises- reattached bolt, add Loctite, tested unit, all test pass- unit now working as designed- cx ok repair"

Inspected unit and failed vent tests. Checked components and heat element failed. Also rear left roller is shot. Replaced rollers with truck stock. Tested and unit is now heating with no noises. Advised Cx to clean vents to have better dry performance. Job completed.; used 1 349241T (Rollers) from stock

"Complaint not cooling, inside lights andouille flashing.Unable to identify flashing lights or UI when diagnosing, power at 123VAC, lights are constant in FR&RF, UI responds to service test.Start relay was not clamped on properly to windings, re installed relay and metal clamp.Compressor & condenser fan are working. Temps set 2frz/40rf actual -1frz/32 RF, cx does have food stored in other fridge.Advised to be cautious filling up food right away, during hot times have an extra fan in the very tight area the RF is housed in , condenser coils were clean.Ice maker frz making ice, top ice maker turned off.Evap fan & ice maker fan working during service test."

Fixed- installed new part (latch) calibration test pass- auto trst pass- no leaks- no errors- unit now working as designed- cx ok repair

Replaced failed dampner. Unit was completely frozen behind panel. Advised Cx to fully defrost with doors open for 48 hrs. Then plug in and wait 24 hrs. Unit is working per design with new dampener installed. Job complete