Gaps between liner and cabinet so wide that I can put a pencil in. Causing large frost build up blocking ventilation to fresh food section. Food spoiling. Not repairable. Techline was unable to take my call. Took photos and video. Called back. File number 85904905. Photos will be reviewed manufacturer will reach out to cx with next steps.

Units damper was not seated in place properly. Put it back together and its now functioning as designed. Installed air filter. Complete.

"Unit is bent on both sides of the cabinet. Also has a large ding in the drum. The drum is hitting both walls when spinning. Cabinet is not listed in parts diagram. Called GE techline. Case # 08872305. This is not repairable. Pictures are attached with PVR. Customer tried to bend cabinet back into place, so the things dont look as pronounced as they originally were. However, when the drum spins it is hitting both sides of the cabinet and the unit cannot function as designed. Shared case number with customer. They should be getting a phone call by the end of next week. Closing ticket."

"Units control is failing. Part is discontinued. Informed cx he could have he board rebuilt, but he decided to replace the unit instead."

W11395558 kit/cover with evaporator fan. W11395558 . Tech line Cliff. Gasket needs replacement W10917313. Sr number 7734609533. Customer is going to think about the work needing to be done. Paying for service call.