"F7E2 and F8E4 errors found on arrival, faulty wash pump and float switch, cleared them and proceeded to replace pump motor assembly and switch, once put back together, run a quick cycle to test fill, wash and drain water to verify all steps are functioning correctly, unit runs as designed and its a job complete."

"One of four gaskets was not in bin.Unit had both french doors gasket badly damaged, see quick pics, Cx agreed to replace them at cost, replaced and formed them to fit and seal correctly to achieve proper cooling in fresh food section, Cx asked to keep old gaskets.inspected all way around to verify complete sealing form, unit should resume cooling at recommended temperatures overnight.Job complete"

"Proceeded to replace control board And in the back reconnect, the wires that I was instructed to disconnect and join together to bypass the temperature sensor for the oven and open will still not light up, hooked up smart HQ device and activated the oven and it came on. I need heated no issues it heated correctly and also run the fan. The cooling fan didnt come on but smart HQ registered it as if it was in good running order.Bypass temperature sensor again by joining the two wires together going to the control board andChris with tech line, replace WB17X47506 oven temperature sensor, if issue continues, call tech line again. Keep it under same case # 15695427.; ordrng 1 WB17X47506 (Oven temperature sensor .)"

"Jessie with tech line provided instructions for bracket installation,Installed lever arm adapter to IM as specified by Thermador, it should solve issue,Job complete."

"Plugged in SHQ device, Chuck with tech line, recommended to check voltage at oven burner glow bar if present, replace it and if not gas safety valve Order :GLOWBAR WB13X47325 DUAL SAFETY VALVE WB21X47330 CONTROL BOARD WB27X48616 OVERLAY WB07X48486Case # 15420595; ordrng 1 WB27X48616 (Control board) and 1 WB07X48486 (OVERLAY) and 1 WB13X47325 (GLOWBAR) and 1 WB21X47330 (DUAL SAFETY VALVE)"