"Install the new fan box on the unit, as recommendation from tech line. Retest the unit and fan is running properly. Inform the customer they need to wait at least 24 hours for ice production. Job complete."

"Upon arrival remove the old rails, install the new ones on the unit. Retest the unit and now freezer door opens and closes properly. Job complete"

"Upon arrival according with customer unit has leaking inside the door panel, by the insulation. Check the unit and run a test cycle, found the gasket is bad causing the failure. Replace the gasket and now unit is working properly. Job complete Additional customer has issues with refrigerator freezer door"

Upon arrival found unit hard to open on the freezer door. Check the unit and found bad rail on the freezer door. This unit and will need new rails. ; ordrng 1 W11658402 (Rails) and 1 WP542638 (Grease)

"Upon arrival found unit, with moisture problems on the mullion, water leaking for this problem. Run test 63 and voltage is present 12.3 DCV, connect back the mullion and mullion is working. Check the status on test 85 and mullion is set up for moisture detection, here in California needs to be on all the time, change this settings test and now is working properly. Additional customer states the unit has a noise, check the unit and found the problem is the fan on the fresh food compartment. This unit will need new control board and cover evaporator. ; ordrng 1 W11610999 (Cover evaporator) and 1 W11664342 (Control board)"