"JB out 4/25/23. Problem description: dispenser issues, no ice production not accurate. Actual customer concern: making noise in the freezer. Upon arrival found unit opening normally. When packages are pushes against the back wall then a vibration noise is heard. Removed frozen packages and found a loose screw to cover. Tightened screw, checked others. Reinstalled frozen food packages and verified no more vibration noise. No parts used. No charge to customer.JOB COMPLETE"

JB Out 4/18/23. Customer states unit is making a rattling noise. Upon arrival test a Dryer In Normal cycle Verified rattling noise. Further inspection found front cover top screws loose. Tighten bolts screws and tested operation again with customer. Unit is now operating as designed and sound level is quiet and smooth. No parts used or needed. No charge the customer. Job complete.

"JB out 4/6/23. Installed replacement ACU W11626074 as ordered. Tested unit. Now functions. Reassembled control panel and tested washer in NORMAL was cycle. Verified Fill, Agitation functions.Cancelled cycle. Selected DRAIN &SPIN cycle. Verified drain and spin functions. Unit now operates as designed.Tagged all other ordered parts as RETUNED, NOT NEEDED and sent back.No charge to customer.JOB COMPLETE"

"JB out 4/4/23. Install replacement slider, assembly and motor rotor as ordered. Reassembled unit and tested operation. Tested fill, wash, drain and spin. Unit now operates as designed. No charge to customer. Job complete."

"JB out 3/28/23. Customer states items in the refrigerator section are freezing in the back. Upon arrival verified freezer overloaded and vents from evaporator cover are covered with food products forcing too much freezing cold air down into the refrigerator compartment. Additionally, items in the refrigerator compartment are extending too far in the back and touching the left hand and right hand walls. Recommend reloading freezer, taking care not to block vents on the back wall of the evaporator cover, additionally, avoid pushing food items in the refrigerator section against the back wall or touching the left hand or right hand wall. Also recommend customer unplug the unit from the electrical supply every two months for the life of the product then remove the cardboard, compressor cover and vacuum and brush the condenser coil, clean from lint, dust and pet hair. This maintenance procedure will allow the refrigerator to last longer in consume, less electricity along the way. No parts are needed. No charge to customer. Job complete."