Found fridge was cooling but still said hi on both freezer and fresh food. But temp said 1 and 37. Replaced Ui board and main board. Temps are holding. This is there second home. Vacation home. No one here. Talked to customer over phone. All set and working. Job completed. Temp 0/37 all set. Job completed unit is under ext warranty. Everything is functioning as designed.

Replacing parts listed. Customer stated they tried to use it again. Same thing happened. Just ran. So up plugged unit. Replaced and tested and ran a calibration test. Ran cycle and unit is now working as designed. Complaint was having to wait so long to get fixed and doing a wash. How unit is functioning and stand pipe is up to specs and all checked out. Job completed.

Customer is not around. In house by myself. Found both sections warm. No cooling at all. Er / ce shows on Ui board l put unit is diagnostic. CE Communication error UI to Main Board. Rodney with tech line. Case 1004654782. Found board Ui is bad. Replacing Ui board and main board. Main board 5304526864. Gray Ui 5304527031. ; ordrng 1 5304526864 (Main board) and 1 5304527031 (Gray ui)

Customer stated unit keeps running Thats the pump that is. Flashing lights and no power to run. F3e1 shows up. F8e1 shows long fill. F0e5 shows up. F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and Labor. W11603810 main board. Valve assembly W11210463. Found stand pipe wasnt tall enough. Unit is under ext warranty. Customer is good with any time. Complaint is that this happened before and no parts were changed out. ; ordrng 1 W11603810 (Main board) and 1 W11210463 (Valve assembly)

Customer complaint is that the dispenser is not functioning correctly. Ran a full test and no codes popped up. Running a factory test cycle on how unit functions. Found the dispenser is broken. No clip to keep pod in or detergent. Found the top part of dispenser cracked. Need to order new dispenser. W10861000 dispenser. ; ordrng 1 W10861000 (Dispenser)