Customer complaint was that the unit was not draining and had a water sitting inside of unit. Unit is under warranty. Tested unit and found unit with water sitting in tub due to a ripped harness. Replaced harness in unit now drain as should job is complete.

Customer complaint was that the unit was stuck in a drain. Unit is under warranty. Tested unit and found that unit had a faulty pressure switch putting washer into a continuous drain. Replaced control board recalibrated unit unit now functions as designed job complete.

In warranty. Customer states that the unit Will not dry. There was a service Poyner for the vent assembly and a fan motor. Tested unit and found that the fan motor was not going. Installed a new fan motor and vent assembly tested unit unit is now working.

Cx was not home. Called dispatch and gave me 5 minutes go ahead. Ring the door bell and Knocked on the door several times while I was on the phone with dispatch. Waited for 10 minutes before moving on.; O-emld tckt

In warranty. Customer states that the unit will clean once in a while. Tested unit and found that unit is draining properly and no leaks. Found that the unit does have a service pointer. Ordering parts vent motor and fan motor. ; ordrng 1 W11682810 (Vent assembly.) and 1 W11613565 (Fan motor)