"Customer complaint of noisy operation from unit.Replaced sump assembly, verified no leaks during operation. Unit functioning as designed at time of departure. Customer is satisfied with the sound leve, as unit is operating more quietly than before.No cost to customer, work done under warranty."

"Ustomer complaint of extended wash times from unit.Upon arival, found sump assembly dirty, cleared what I could, and ran u it through a quick wash with vinegar. Tested unit again and found wash times to still be extended. Control board and trabuity sensor found at fault. Calling Bosch in morning to confirm findings, and correct parts numbers. Service already paid. Customer to approve tomorrows estimate before moving forward.; schdld next appmnt for 11/6 THU AM"

"Customer complaint of loud noise during operation.Found wash pump to have slightly higher than usual resistance. Causing this wash pump to run louder, and less efficiently than designed. Ordering sump assembly for repair. Work done under customer extended warranty, no cost to customer.; ordrng 1 W11416362 (Sump assy)"

"Customer complaint of no power.Found unit/ UI not responding to touch, was able to get into service diagnostics and reset control.All UI buttons passed test, wash cycle begun on washer, unit functioning as designed at this time."

"Customer complaint of error code and unit not completing wash cycle.Found water within the zeolite fan system responsible for drying the dishes.Customer approved, nothing collected, service and labor already paid.; ordrng 1 12009748 (Fan)"