"Replaced water inlet valve( sticking closed ). Unit is not making noise at this time. Rotor,stator, clutch are working properly at this time. Complete."

Per Jim from AIG. Gave me a work order# SWPR3347D7D3-1. Had replaced damper control. Food was being frozen solid in fresh food ; used 1 W11317276 (Damper) from stock

"Oily when tumbling, not heating properly. Found vent hood crushed, worn support rollers, belt, and idler pulley. Replaced support rollers,belt, and idler pulley. Cleaned shafts, base and motor. Customer repaired vent hood. Tumbling and heating properly at this time. Complete.; used 1 4392065 (Repair kit) from stock"

"Found cap loose. Had it reinstalled, and washer leveled properly"

Replaced control. Unit is heating properly at this time. Instructed customer to preheat oven for 35 min with door closed before loading food. Unit is working as designed. Complete.