"Warrenty. Customer states not spinning or draining. Ran diagnostics. Had fault 27. Ran tests 14, 15, and 16. Instructed customer on unbalanced loads, not to leave lid open w/ water or wet clothes inside for more than 5 minutes. Fills, agitates, drains, rinses, locks/ unlocks, and spins properly at this time. Complete."

Warrenty. Customer states making noise when running. FF temp was set too cold( 34f ). Reset controls. Found tubing against compressor. Adjusted tubing. Unit is cooling properly at this time. Normal sound level at this time. Complete.

"Extended warranty. Customer states no ice or water , temps not working for drawer. Found shorted pantry UI control, UI not working properly, dispensers not working, auger motor locked up. Replaced auger motor and shaft, UI / HV control kit, and deli UI panel per service pointer # W10666199. Ice maker is harvesting and filling properly at this time, water / ice dispenser are working properly at this time, deli UI is working properly, unit is cooling properly at this time. Complete."

"Extended warranty. Customer states vibrating in spin. Replaced basket, tub ring, and absorber pads. Top of tub cracked. 3 count job. Allow 2 1/2 hours. ; ordrng 1 W11550891 (Agitator) and 1 W11219115 (Tub)"

"Ran diagnostics. Found ice maker stalling, dispensers not working., RC drain overflowing , dispenser motor not running . Needs deli control per service pointer # W10666199. 3 count job. Allow 2 hours. ; ordrng 1 W11587195 (Ice maker) and 1 W10341329 (Dual valve) and 1 W10822606 (Motor-dispenser) and 1 W10509548 (Shaft) and 1 W11380560 (HV control) and 1 W11745092 (Drain extension) and 1 W11048823 (Cover/ LED)"