"Running diagnostics using SHQ showed F26 OOB ended final spin active over 20 times Cx stated it has been happening on a regular basis from day one, suspension robes are completely shot and need replacing, tech line is needed for a proper assessment of issues affecting unit.; schdld next appmnt for 5/21 WED !"

"Installed door switches and latch, powered up unit to test and see if that was causing it not functioning , it did not, proceeded with replacing main wire harness and unit failed to operate, Tony with tech line ask to run some tests and it failed , recommended to replace following parts , Main board, power board, relay board, and harnesses between them, ordering : WB27X33404 BOARD RELAY, WB18X33398 HARNESS FROM SMART BOARD TO RELAY BOARD,WB18X33399 HARNESS FROM SMART BOARD TO SBC, WB18X33401 HARNESS FROM POWER SUPPLY TO SAMRT BOARD, WB27X33402 POWER CONTROL BOARD ASM,WB27X35137 MAIN BOARD ASM16720342, new Case number, previous case # 16416730; ordrng 1 WB18X33401 (HARNESS FROM POWER SUPPLY TO SAMRT BOARD) and 1 WB18X33399 (HARNESS FROM SMART BOARD TO SBC) and 1 WB18X33398 (HARNESS FROM SMART BOARD TO RELAY BOARD) and 1 WB27X33404 (BOARD RELAY) and 1 WB27X33402 (POWER CONTROL BOARD ASM) and 1 WB27X35137 (MAIN BOARD ASM)"

F3e3. Reset unit. When in Diagnostic test. Unit wouldnt function. Cleared code and unit now responds and is working in all the functions now. No parts needed. Ran a few tests and all checked out. Job completed customer is going to do a clean wash cycle. Service call only

"Trevor with tech line high voltage section components MAGNETRON WB26X32629, CAPACITOR, H.V WB27X10701, FUSE WB27X10928, TRANSFORMER,HIGH VOLTAGE WB17X10030, THERMOSTAT WB21X10149 and, Case # 16416730; ordrng 1 WB26X32629 (MAGNETRON) and 1 WB27X10928 (FUSE) and 1 WB27X10701 (CAPACITOR.) and 1 WB17X10030 (TRANSFORMER,HIGH VOLTAGE) and 1 WB21X10149 (THERMOSTAT) and 1 WB27X10892 (DIODE)"

"Unit had the left side track stop cop wedged, stuck in open position allowing rack to be unlocked, unsecured and prone to falling out when unit loaded, removed upper rack, released stuck stop clip,ran diagnostics program, unit showed no errors, adjusted front feet to improve racks staying in place while running dishwasher, unit runs properly again,Job complete."