Removed water inside of unit and replaced drain pump. Unit control is still stuck and wont cycle through or turn to any other cycles. Lights stay on when plugged in will be ordering and replacing control board panel and encoder.; ordrng 1 W11481108 (Main control) and 1 W11561182 (Touch pad) and 1 W11481116 (Encoder)

Customer complaint was that unit will not heat while diagnosing the unit found obstruction and blower. Removed obstruction and tested unit. Unit now has heat in his functioning as should.

Replaced sump assembly due to error code shown on unit reading that motor is failing. Replaced assembly blue and tested unit unit now works as should

Replaced harness and installed clip all tested good

Clogged condenser restricting air flow cleared all tested good