"Unit showing a 0-5 code. Nothing I try to activate through the control works (lock water valve diagnostic cycle) In service mode I am kicked out when I try to start a test or calibrate. Latch resistance test failed . Replaced latch, calibrated unit and ran a service cycle. Unit checks ok.; used 1 W11700916 (Latch) from stock"

Installed dump kit and tested for function and leaks . Unit operating as designed no leaks noted.

"Unit unplugged with water inside. Plugged in unit and it began to drain. Unit drained completely. Checked for faults and found water accessibility and OOB faults . Ran a spin test and found the unit spins normally without a load. Unit failed a fill test,valves are noisy. The units suspension rods squeak when manually actuated. The belt is slipping. I could not duplicate the odor. ; ordrng 1 WH13X26534 (Valve) and 1 WH03X32218 (Pulley and nut) and 1 WH03X32097 (Pulley and nut) and 1 WH01X27538 (Belt) and 2 WH16X26911 (White suspension)s and 2 WH16X26910 (Green springs)s"

While looking up parts and service pointers in front of the customers home the office called me and said the customer rescheduled because their dog got away.; ordrng 1 W11683241 (Led)

Customer states the lights went out in the FC and a group of them in the RC. Both IM are full and the FC temp is at set point. There is not much product in the fridge for sampling. The two readings I took were above the set point. ; ordrng 1 W11484840 (LED(3)) and 1 WPW10479155 (Control) and 1 W11483116 (Led(1))