We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM0
Near Fontana, CA 92335
Tyler
Job Details:
10/08/2022
Customer stated that the upper rack broke found tracks broke. Removed and replaced tracks parts covered under warranty. Collected service call and labor. Tested all works good at this time.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Lamont, CA 93241
Patrick
Job Details:
10/08/2022
Removed and replaced bellow. Tested unit. All ops checked good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Stevenson Ranch, CA 91381
Raymond
Job Details:
10/08/2022
"On arrival wash manifold and spray arm cracked. Installed manifold pieces and tested, unit functions as designed."
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Claremont, CA 91711
Jaime
Job Details:
10/08/2022
Installed the new heater assembly thermostats and thermistor. Dryer OK
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Claremont, CA 91711
Jaime
Job Details:
10/08/2022
Installed the new heater assembly thermostats and thermistor. Dryer OK
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES7JS
Near Fresno, CA 93722
Irvin
Job Details:
10/08/2022
Installed lower trim. Installed door all ops good. job done.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Santa Clarita, CA 91350
Raymond
Job Details:
10/08/2022
"Cx states bins dont close all the way and when opening filter housing the filter follows the cover. This is normal. The grip the original product had brand new has lessened but the filter still operates as designed. As for the bins, the crisper drawers have a small gap less than a 1/4in the center. This will change depending on wraiths and product in each drawer that will cause the milled partition to sag slightly. All normal operation."
We serviced a
WHIRLPOOL DRYER
Model MGD6630HW3
Near Los Angeles, CA 90049
CJ
Job Details:
10/08/2022
Cx has excessive lint built up in the vent attached to the dryer as well as the vent inside of the actual walls of his home. Cleaned out the dryer vent and instructed CX to have professionals clean out the air duct in his home to resolve this reoccurring issue.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Westlake Village, CA 91362
JAMES B
Job Details:
10/08/2022
Installed drain pump and vent all ops normal at this time of service
We serviced a
GENERAL ELECTRIC DRYER
Model HTX24EASK0WS
Near Manteca, CA 95336
Martin R
Job Details:
10/08/2022
Found screw between drum and bulkhead removed screw tested unit all working per design job complete
We serviced a
GENERAL ELECTRIC DRYER
Model HTX24EASK0WS
Near Manteca, CA 95336
Martin R
Job Details:
10/08/2022
Found screw between drum and bulkhead removed screw tested unit all working per design job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Adelanto, CA 92301
Cesar
Job Details:
10/08/2022
Replaced UI all looks to be good water spots on main control do look to affect the control
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Adelanto, CA 92301
Cesar
Job Details:
10/08/2022
Replaced UI all looks to be good water spots on main control do look to affect the control
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Turlock, CA 95380
Cruz
Job Details:
10/08/2022
"Fixed- installed new parts (pump, cntrl elec, cam, belt) calibration test pass- auto test pass- no errors- no leaks- cx ok repair"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Turlock, CA 95380
Cruz
Job Details:
10/08/2022
"Fixed- installed new parts (pump, cntrl elec, cam, belt) calibration test pass- auto test pass- no errors- no leaks- cx ok repair"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Simi Valley, CA 93065
Randy
Job Details:
10/08/2022
Ran test. Unit working heats but wont keep heating. Found vent is over 12 ft long. Clogged vent casusing poor airflow. Cx instruct on vent cleaning required. Cx aware and will call back if any issues unit is working as designed
We serviced a
WHIRLPOOL WASHERM
Model WTW8500DC0
Near Oceano, CA 93445
Brandon
Job Details:
10/08/2022
This is a washer. Washer is making a little squeak during agitation. Quoted cx on price of belt and gearcase. She decided to pass on further service. If the issue gets worse shed rather replace it.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Ontario, CA 91764
Tyler
Job Details:
10/08/2022
Customer stated that the unit is not spinning also found lid lock is not open. Quoted customer for suspension and lid lock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Ontario, CA 91764
Tyler
Job Details:
10/08/2022
Customer stated that the unit is not spinning also found lid lock is not open. Quoted customer for suspension and lid lock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB
Near Fontana, CA 92336
Tyler
Job Details:
10/08/2022
Customer stated that the unit is not washing. Found sump is dead. Removed and replaced sump tested all works good at this time.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE204KPS
Near Bakersfield, CA 93311
Chase
Job Details:
10/08/2022
"Found open float switch, cleared float, programmed and tested, all functions now working as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Adelanto, CA 92301
Cesar
Job Details:
10/08/2022
"Replaced agitator, bolt, hub and gear case all tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Los Angeles, CA 91311
Randy
Job Details:
10/08/2022
Removed and replaced door ice maker fascia valve and fan Tested now working properlyJob complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFC42FTS00
Near Los Angeles, CA 90272
CJ
Job Details:
10/08/2022
Defrost issue. Kit discontinued. Service pointer #: 4317456
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Fillmore, CA 93015
JAMES B
Job Details:
10/08/2022
Installed compressor pulled of vacuum for 10 minutes unit held vacuum filled you in up with 4.6 ounces of r134a instructed customer to wait two days to use To give unit time to get to Temperature
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Santa Clarita, CA 91354
Raymond
Job Details:
10/08/2022
Unit is not affected by heater recall. No copper bushings. Unit functions as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Fontana, CA 92336
Tyler
Job Details:
10/08/2022
Removed and replaced filter head. Tested all works good at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Fontana, CA 92336
Tyler
Job Details:
10/08/2022
Removed and replaced filter head. Tested all works good at this time.
We serviced a
WHIRLPOOL COMPACTOR
Model KTTS505EPA0
Near Westlake Village, CA 91362
JAMES B
Job Details:
10/08/2022
Install directional switch all ops normal
We serviced a
WHIRLPOOL COMPACTOR
Model KTTS505EPA0
Near Westlake Village, CA 91362
JAMES B
Job Details:
10/08/2022
Install directional switch all ops normal
We serviced a
FRIGIDAIRE MICROWAVE
Model LFMV164QFA
Near Bakersfield, CA 93308
Chase
Job Details:
10/08/2022
Installed all new parts. All functions now working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Los Angeles, CA 90049
CJ
Job Details:
10/08/2022
Replaced ACU. Unit now working as it should.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Los Angeles, CA 90049
CJ
Job Details:
10/08/2022
Replaced ACU. Unit now working as it should.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Los Banos, CA 93635
Kenneth
Job Details:
10/08/2022
Installed inverter board. Tested. Unit is working properly. Customer approves function at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Baywood-Los Osos, CA 93402
Brandon
Job Details:
10/08/2022
Different issue than before. Condenser coils were not fastened to the cabinet well. This was causing vibration and more noise. I used some zip ties to fastened better. No more noise. Complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Los Angeles, CA 91304
ERICK H
Job Details:
10/07/2022
Unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB22DKXGB01
Near Shaver Lake, CA 93664
Jonathan
Job Details:
10/07/2022
Found gasket leaking and bimetal is bad replaced tested working to spec
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB22DKXGB01
Near Shaver Lake, CA 93664
Jonathan
Job Details:
10/07/2022
Found gasket leaking and bimetal is bad replaced tested working to spec
We serviced a
KITCHENAID RANGE
Model KGRS505XWH04
Near Burbank, CA 91506
Leon
Job Details:
10/07/2022
Replaced all selected parts Unit working properly as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Lompoc, CA 93436
George
Job Details:
10/07/2022
Found dishwasher not powering up bad outlet unit functioning ok complete no dents or dings cause by tech.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Lompoc, CA 93436
George
Job Details:
10/07/2022
Found dishwasher not powering up bad outlet unit functioning ok complete no dents or dings cause by tech.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Los Angeles, CA 91324
Gabriel G
Job Details:
10/07/2022
"Found clogged drain extension tube replaced with new one, verified traces of calcium showing the runoff of the drain water backup. Customer states that no issues are present with the refrigerator. Unit is functioning as designed"
We serviced a
AMANA REFRIGERATOR
Model ASD2522VRW00
Near Fresno, CA 93702
Irvin
Job Details:
10/07/2022
"Ice maker is not in proper standby position. Unit will not cycle. Removed power, and bad ice maker. Installed replacement ice maker. Restored power, cycled ice maker. All ops normal."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Bakersfield, CA 93306
Patrick
Job Details:
10/07/2022
Removed and replaced wire harness and motor. Tested unit. All ops checked good at time of service
We serviced a
KITCHENAID REFRIGERATOR
Model KUID508HPS00
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
10/07/2022
Customer stated that u it works then shuts off. Removed and replaced drain pump tested all works good at this time.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Los Banos, CA 93635
Kenneth
Job Details:
10/07/2022
Installed suspension. Tested unit. Unit is working properly. Customer approves function at this time
We serviced a
MAYTAG DRYER
Model LDG9806AAE
Near Los Angeles, CA 90077
CJ
Job Details:
10/07/2022
"Apparently on this model the belt is supposed to go upside down, which I did not know when I performed the previous repairs a week ago. The last belt got absolutely destroyed partially due to that fact, I installed the belt right side up. That was my fault, not the cxs. So I only charged cx for the part with that being said. Job complete!"
We serviced a
FRIGIDAIRE RANGE
Model GCRG3060AF
Near Santa Maria, CA 93458
George
Job Details:
10/07/2022
Installed part tested check out ok complete no dents or dings cause by tech.
We serviced a
FRIGIDAIRE RANGE
Model GCRG3060AF
Near Santa Maria, CA 93458
George
Job Details:
10/07/2022
Installed part tested check out ok complete no dents or dings cause by tech.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Pearblossom, CA 93553
Jonathan
Job Details:
10/07/2022
"Found defective drain pump, fixed drain pump, tested unit and is working properly"
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC42QVS02
Near Moorpark, CA 93021
JAMES B
Job Details:
10/07/2022
Install new motor all ops normal
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Santa Paula, CA 93060
Joe
Job Details:
10/07/2022
Units actuator was not moving Splutch assembly into the spin causing clothes to come out wet replaced actuator and tested unit. Unit is functioning as designed job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Los Angeles, CA 91352
Leon
Job Details:
10/07/2022
Replaced all selected parts Unit has a another issue broken UICx is not happy with the unit and willing to replace from Costco Job is completed
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
10/07/2022
Customer stated that the lid broke at the hinge. Removed and replaced lid tested all works good at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Los Angeles, CA 91307
Sean W
Job Details:
10/07/2022
"Defrosted evap Replaced icemaker, thermistor, and door gasket.refrigerator now cooling properly."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Los Angeles, CA 91311
Randy
Job Details:
10/07/2022
Unstacked w helpRemoved and replaced ui control pump and belloRan test unit now working properly Stacked. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Claremont, CA 91711
Jaime
Job Details:
10/07/2022
"Tighten handles, adjusted doors too"
We serviced a
WHIRLPOOL DRYER
Model MGD6230HW
Near Los Angeles, CA 91326
Randy
Job Details:
10/07/2022
Complaint not drying. Found unit with vent crushed. Un crushed and ran tests. Unit heats up properlyCx instruct also on load sizes. Thermistors ok Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Perris, CA 92570
Kevin
Job Details:
10/07/2022
"Customer stated that the unit heated up and stopped cooling. When I arrived today the temps were normal. Customer,er said there was ice build up on door switch indicating that the door didnt shut. I adjusted freezer rails to close properly. All tests good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Perris, CA 92570
Kevin
Job Details:
10/07/2022
"Customer stated that the unit heated up and stopped cooling. When I arrived today the temps were normal. Customer,er said there was ice build up on door switch indicating that the door didnt shut. I adjusted freezer rails to close properly. All tests good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Crows Landing, CA 95313
William
Job Details:
10/07/2022
"F7E1, replaced latch assy, latch bezel & actuator, ran self diagnostics cycle, unit operating as designed.; used 1 W10913953 (Actuator assy) from stock"
We serviced a
WHIRLPOOL MW OVEN COMBO
Model GMC305PDQ08
Near Bakersfield, CA 93312
Aaron
Job Details:
10/07/2022
"Complaint was the units microwave sparked , and cabinet is bad wave guide , not repairable and can not use anymore , customer will have to replace unit
We serviced a
WHIRLPOOL MW OVEN COMBO
Model GMC305PDQ08
Near Bakersfield, CA 93312
Aaron
Job Details:
10/07/2022
"Complaint was the units microwave sparked , and cabinet is bad wave guide , not repairable and can not use anymore , customer will have to replace unit
We serviced a
FRIGIDAIRE DISHWASHER
Model FDSH4501AS3A
Near Pixley, CA 93256
Santos A
Job Details:
10/07/2022
Units drain hose was loose causing water to leak out. Re tighten unit is back not leaking.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDSH4501AS3A
Near Pixley, CA 93256
Santos A
Job Details:
10/07/2022
Units drain hose was loose causing water to leak out. Re tighten unit is back not leaking.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near La Verne, CA 91750
Jaime
Job Details:
10/07/2022
Installed the new dishwashers gasket unit checked
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near La Verne, CA 91750
Jaime
Job Details:
10/07/2022
Installed the new dishwashers gasket unit checked
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near La Verne, CA 91750
Jaime
Job Details:
10/07/2022
Installed the new dishwashers gasket unit checked
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Bakersfield, CA 93307
Chase
Job Details:
10/07/2022
Installed new pump. All ops now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Palmdale, CA 93552
Jonathan
Job Details:
10/07/2022
Replaced broken cam. Tested unit and is working properly
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF3
Near Madera, CA 93636
Doug S
Job Details:
10/07/2022
Refrigerator wasnt leveled properly and refrigerator door was rubbing bottom trim
We serviced a
KITCHENAID MICROWAVE OVEN
Model KMBD104GSS01
Near Calabasas, CA 91302
Felipe S
Job Details:
10/07/2022
Install the new gear motor on the unit. Retest the unit and unit passes all test at this time. Job complete
We serviced a
KITCHENAID MICROWAVE OVEN
Model KMBD104GSS01
Near Calabasas, CA 91302
Felipe S
Job Details:
10/07/2022
Install the new gear motor on the unit. Retest the unit and unit passes all test at this time. Job complete
We serviced a
UNKNOWN REFRIGERATOR
Model HRF266N6CSE
Near Visalia, CA 93291
J.E.
Job Details:
10/07/2022
Install new hinges. Job completed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Madera, CA 93637
Jonathan
Job Details:
10/07/2022
Installed door adjusted working to spec
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Madera, CA 93637
Jonathan
Job Details:
10/07/2022
Installed door adjusted working to spec
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Lemoore, CA 93245
Enrique
Job Details:
10/07/2022
Installed new filter. Water dispenses as designed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF5A
Near Bakersfield, CA 93306
Patrick
Job Details:
10/07/2022
Removed and replaced water valve. Cleared fill tube all ops checked good
We serviced a
GENERAL ELECTRIC WASHER
Model PTW705BST0WS
Near Los Banos, CA 93635
Kenneth
Job Details:
10/07/2022
Installed control. Tested unit. Unit is working properly. Customer approves function at this time.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Los Angeles, CA 91607
Leon
Job Details:
10/07/2022
Replaced all selected parts Unit working properly as designed
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Los Angeles, CA 91607
Leon
Job Details:
10/07/2022
Replaced all selected parts Unit working properly as designed
We serviced a
GE DRYER
Model GFD45GSPK0DG
Near Pearblossom, CA 93553
Jonathan
Job Details:
10/07/2022
"Did lip convertion on unit, tested unit and is working properly"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Los Angeles, CA 91303
Felipe S
Job Details:
10/07/2022
"Install the new parts on the unit, power cord and terminal block. Retest the unit and unit passes all test at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near San Luis Obispo, CA 93401
Brandon
Job Details:
10/07/2022
Replaced basket. It came with hub and screws. Returning those. New basket is nicely balanced. Unit is now spinning properly. Complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Delano, CA 93215
Santos A
Job Details:
10/07/2022
Units filter was keeping pressure from going to ice maker and it to leak at fill
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Modesto, CA 95356
Martin R
Job Details:
10/07/2022
Replaced broken adjuster on top rack all working per design job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Modesto, CA 95356
Martin R
Job Details:
10/07/2022
Replaced broken adjuster on top rack all working per design job complete
We serviced a
WHIRLPOOL DRYER
Model WGD5800BW0
Near Thousand Oaks, CA 91361
JAMES B
Job Details:
10/07/2022
Installed moisture sensor and ducking all ops normal at this time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW
Near Tulare, CA 93274
J.E.
Job Details:
10/07/2022
Cycled unit and found icemaker has failed. Installed new icemaker and re-tested unit all test pass. Job completed
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near San Bernardino, CA 92405
Rod
Job Details:
10/07/2022
Just hums and wont cancel no lights onConfirmedcancel and drain activated due to a sensed fault. This is normal.leveling foot had backed all the way outreinstalled to restore as designed operation.
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS00
Near Simi Valley, CA 93063
Ashton F
Job Details:
10/07/2022
Upon arrival installed new blower and retested. Unit now operating as designed.
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Los Angeles, CA 91311
Randy
Job Details:
10/07/2022
Removed and replaced door ffc. Removed and replaced pantry door and ui. Tested now working great job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507EWH01
Near Colton, CA 92324
Ian Y
Job Details:
10/07/2022
Unit had 4 scratches on right side (front facing). Customer refused.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Patterson, CA 95363
William
Job Details:
10/07/2022
"Replaced gearcase & wash plate, found F5E3 , replaced latch assy., ran self diagnostics cycle, unit operating as designed."
We serviced a
ELECTROLUX FREEZER
Model EV187NYRS01
Near Thousand Oaks, CA 91320
JAMES B
Job Details:
10/07/2022
Install new bimetal all ops normal at this time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Hanford, CA 93230
Enrique
Job Details:
10/07/2022
Installed condenser blade and motor. Secured sealed system copper tubing water tubes. At time of service operation tested normal. No abnormal noises.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Simi Valley, CA 93065
Randy
Job Details:
10/07/2022
Unit leaking from filter head assemblyRemoved and replaced filter headTested no more leaksJob complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Simi Valley, CA 93065
Randy
Job Details:
10/07/2022
Unit leaking from filter head assemblyRemoved and replaced filter headTested no more leaksJob complete
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Stevinson, CA 95374
Kenneth
Job Details:
10/07/2022
Installed icemaker and valve. Tested unit. Unit is working properly. Customer approves function at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Paso Robles, CA 93446
Jack
Job Details:
10/07/2022
Unit drains but doesnt every time. The unit needs new pump and new element. Got unit to drain but for a few it wouldnt. Tested after putting in drain. Unit is now working correctly.