Service History 151 - Appliance Repair Specialists

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Fresno, CA 93737

Irvin

Job Details: 08/30/2023

Technical Service Pointer #: W11651001 Rev ACX says the unit is leaking from the left front. (Since calling for service leak stopped per CX) there is a service pointer for this issue. INSTALLED NEW STYLE TUB RING PER SERVICE POINTER. Ran calibration DLMS CYCLE. all ops normal.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Corcoran, CA 93212

Enrique

Job Details: 08/30/2023

Installed central electric and latch. Operation tested as designed.

We serviced a

WHIRLPOOL M/W OTR

Model WMH53521HZ06

Near Covina, CA 91723

Jaime

Job Details: 08/30/2023

Removed user interface and how did re-connected properly to the control board and all connections around user interface now works

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ03

Near Moreno Valley, CA 92555

Kevin

Job Details: 08/30/2023

Unit leaking out bottom of FC. I found that the drain tube was frozen over causing defrost water to pool in evaporator drain pan and eventually leak down and out the door. I found that the heat probe designed to keep the drain from freezing was bent and not going down in drain all the way. I also found that the lip on the drain pan was bent down and there was no lip. I defrosted drain. I straightened probe and inserted all the way. I put the lip back into the drain pan as well. I tested proper drain operation with water. All tests good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Los Angeles, CA 90049

Jim

Job Details: 08/30/2023

Replaced wash motor. Unit tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Hughson, CA 95326

Cruz

Job Details: 08/30/2023

Fixed-installed new part (compressor) pressure tested- pulled vacuum- charged unit with 68 grams of r600- unit has begun cooling- allow 12-24 hrs for temperature to stabilize- cx ok repair

We serviced a

SPEEDQUEEN WASHER

Model AWNE9RSN115TW01

Near Bakersfield, CA 93311

James

Job Details: 08/30/2023

Replaced friction ring and cleaned base around friction area.

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW0

Near Santa Clarita, CA 91350

Randy

Job Details: 08/30/2023

Unit panel is not turning on. Found all connections ok. Light turns on inside. Found bad fascia Fascia. W10911042 Cx declined further repairs

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Avenal, CA 93204

Enrique

Job Details: 08/30/2023

Freezer not cooling. Found compressor not working. Installed start device. Operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Redlands, CA 92373

Rod

Job Details: 08/30/2023

Lights flicker and then at times machine goes dead Confirmed found power cord harness loose..corrected as designed op returned

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Mojave, CA 93501

Brandon

Job Details: 08/30/2023

Unit compressor would not stay running upon arrival. Compressor windings good. Installed a spare start dev from my truck stock. Compressor is running fine now. ; used 1 W11547180 (Start dev) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Shafter, CA 93263

James

Job Details: 08/30/2023

"Belt came off, replaced belt from stock, calibrated and tested unit. Unit working properly. ; used 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Lathrop, CA 95330

William

Job Details: 08/30/2023

"Found liner at door gasket bottom area defective with 1/4+ gaps inch, unit is not repairable, called in to WP TL to report, SR #7737218030"

We serviced a

WHIRLPOOL DRYER

Model MGDP575GW0

Near Calabasas, CA 91302

Felipe S

Job Details: 08/30/2023

"Upon arrival found unit taking to long in order to dry clothes. Check the unit and found the vent is clogged with hair and lint. Clean the bottom inside of the unit. This unit need someone to clean the ventilation system. Inform this to the customer, this needs be done every 6 months this because the business the customer runs. Job complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Agoura Hills, CA 91301

Dane

Job Details: 08/30/2023

Unit had no lights in the freezer. Removed and replaced all lint in unit. Unit functions normal now

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN3WW

Near Lancaster, CA 93536

Jonathan B.

Job Details: 08/30/2023

JB out 8/30/23. Customer states water not entering washer and washer shuts off.Upon arrival found washer to TAP COLD. No water entering. Advised customer to clean screens at washing machine end of fill hose. Washer now fill with water and agitates. Onetime courtesy no charge on a no mechanical defect found issue.JOB COMPLETE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Pomona, CA 91768

Daniel G

Job Details: 08/30/2023

We got to Cx home they said that the unit was not cooling removed the doors off the old and new unit its operating as designed job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Thousand Oaks, CA 91360

Richard R

Job Details: 08/30/2023

"Upon arrival, went to replace the left door switch. After removing it found that the inner liner was full of water and corrosion, was able to dry it up with a paper towel, but there is a short in the harness that comes out of the actual liner, which is not repairable and was damaged due to water inside the liner at this point, I contacted tech-support tech-support, had me run a couple tests had me send him pictures of the corrosion, the rusty harness, and all of the stuff that I have found. They are putting the unit up for review and replacement tech-support gave me a SR number. That number is 773-721-9214. At this moment there is nothing I can do to fix this product. Whirlpool will be in contact with the customer to see what steps are going. Further job complete advise customer that it might take 3 to 5 days for whirlpool to contact them regarding a replacement refrigerator after review."

We serviced a

KITCHENAID REFRIGERATOR

Model KUID308HPS01

Near Westlake Village, CA 91362

Felipe S

Job Details: 08/30/2023

"Upon arrival found unit with no ice production, checked the unit and found the water supply is not strong enough to pass the water to the system. Inform this to the customer and he will check the water supply. Additional unit has made ice , customer stated they have a water leak on the line, thats why is no water supply at the moment. Job complete"

We serviced a

GENERAL ELECTRIC DRYER

Model GTD33GASKW

Near Rialto, CA 92377

Robert U.

Job Details: 08/30/2023

Found blower loose. I reinstalled so it is now tight and the noise went away and the air is now moving better. All functions now test ok. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Los Angeles, CA 91311

Dane

Job Details: 08/30/2023

"Found Icemaker fill tube not inserted in fill cup. Properly inserted water line into Icemaker and tested unit, unit functions normal now"

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Moreno Valley, CA 92557

Kevin

Job Details: 08/30/2023

Unit not starting cycle. I tested unit and found that the slider was not engaging for spin. I removed rotor and found that the slider has failed. Removed and replaced slider. All tests good.; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL WASHER

Model Mvwb765fw3

Near Rosamond, CA 93560

Jonathan

Job Details: 08/29/2023

"Replaced defective slider, tested unit and is working, properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Los Banos, CA 93635

Jonathan

Job Details: 08/29/2023

Installed compressor and dryer pressures tested working properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Pomona, CA 91768

Jaime

Job Details: 08/29/2023

Replace a chewed up doors gasket. Dishwasher Ok

We serviced a

WHIRLPOOL COMPACTOR

Model GC900QPPB6

Near Highland, CA 92346

Francisco

Job Details: 08/29/2023

"Removed and replaced switch, unit now working ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ09

Near Los Banos, CA 93635

Jonathan

Job Details: 08/29/2023

Installed control tested working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near San Gabriel, CA 91776

Stephen

Job Details: 08/29/2023

"Found brown heater harness wire terminal backed out of connector. HV control is working properly at this time. Replaced heater kit and defrost thermistor. Unit is cooling properly, ice maker is harvesting and filling properly at this time. Instructed customer to allow 3-4 days for ice. Complete."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Modesto, CA 95358

Cruz

Job Details: 08/29/2023

Fixed- installed new part (suspension rods) calibration test pass- auto test pass- no leaks- no errors- unit now working as designed- cx ok repair

We serviced a

GENERAL ELECTRIC RANGE

Model CGS700P2M3S1

Near Taft, CA 93268

James

Job Details: 08/29/2023

Replaced defective ACU and tested.Tested ok

We serviced a

MAYTAG WASHER

Model MHW8630HC3

Near Bakersfield, CA 93311

Chase

Job Details: 08/29/2023

Installed new pump. All ops now working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ1

Near Palmdale, CA 93551

Jonathan

Job Details: 08/29/2023

"Replaced defective valve, tested unit and is working properly, no leaks at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Victorville, CA 92392

Brian G

Job Details: 08/29/2023

Found a leak at drier. Repaired leak. Charged unit with 55 g of R600. Allow 24 hours to stay

We serviced a

GENERAL ELECTRIC WASH/DRY COMBO

Model GUD27GSSM2WW

Near Santa Ynez, CA 93460

George

Job Details: 08/29/2023

Installed parts tested check out ok complete no dents or dings cause by tech.

We serviced a

WHIRLPOOL REFRIGERATOR

Model JS48PPDUDE01

Near Thousand Oaks, CA 91362

Richard R

Job Details: 08/29/2023

"Upon arrival, replaced icemaker, turned unit back on unit went through harvest mode and filled with water. Unit is working as intended. Advised customer to give at least 12 to 24 hours for the unit to start making proper ice job complete"

We serviced a

WHIRLPOOL DRYER

Model WGD560LHW3

Near Los Angeles, CA 91601

Oscar L

Job Details: 08/29/2023

Visual and physical inspection was performed and found dryers connecting and supporting bracket to washer were lose creating the screeching noise. Alfonzo (maintenance person) pulled out the machine with a rocking motion. I have retighten all pertinent to the noise screws tested unit fine. Consumers and Alfonzo were present during the test.

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Atascadero, CA 93422

Jack

Job Details: 08/29/2023

Replaced parts listed. Checked out. Tested and ran a full diagnostics test and passed. Ran a full cycle and passed no codes. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model JDPSS244LL2

Near Bakersfield, CA 93314

Chase

Job Details: 08/29/2023

Installed new motor. All ops now working as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Tulare, CA 93274

Enrique

Job Details: 08/29/2023

Installed central electric and door latch. Operating as designed. No gas leak at time of service.

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Lancaster, CA 93536

Jonathan

Job Details: 08/29/2023

Found insufficient airflow, customer education on using care of unit

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP665SYN8FS

Near San Bernardino, CA 92408

Francisco

Job Details: 08/29/2023

"Found insulation wrapped in hinge and link mechanism of door, removed insulation and re installed properly. Unit now working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Westlake Village, CA 91361

Richard R

Job Details: 08/29/2023

"Upon arrival, inspected unit, ran the unit in multiple tests and diagnostics. The unit is at proper temps in both the icebox and the fresh food compartment. The unit is having low ice production and they replaced the icemaker about two weeks ago. The icemaker is working fine now the refrigerator is having an issue with dispensing water and the auger motor turning intermittently, I ran tests on these cannot figure out what was going on. At this point I contacted tech-support tech-support advised me that the consumer would need new control boards. Part 1(w11442053)part 2 (w11330486) part 3(w11317283) customer is going to contact customer relations and try to get a concession on this at the moment Ive done what I can if the customer calls back the part numbers that are listed in my notes are the parts that will need to be purchased job complete"

We serviced a

ELECTROLUX RANGE

Model EW30GS75KSD

Near Atascadero, CA 93422

Jack

Job Details: 08/29/2023

Replaced rear left burner. Had not Continuity to the element once the burner was replaced it now reads in his working as design all burners checked all past job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Los Angeles, CA 91364

Felipe S

Job Details: 08/29/2023

Install the new gasket on the unit and activate the water on the unit. Retest the unit and now unit is working properly. Job complete

We serviced a

AMANA RANGE

Model AGR6303MMS0

Near Baldwin Park, CA 91706

Stephen

Job Details: 08/29/2023

"Tested for gas leaks- none found. Per gas company regulator is leaking. Replaced regulator, removed Teflon tape from flare fittings. No leaks at this time. Surface and oven burners are working properly at this time. No anti-tip bracket. Instructed customer to call back Home Depot installers. Complete."

We serviced a

GENERAL ELECTRIC DRYER

Model PTD90GBPT0RS

Near Santa Margarita, CA 93453

Jack

Job Details: 08/29/2023

Replaced part listed what was listed. Checked and reconnected unit. Unit is working now and dont see any issues. Customer will get back to us if needed. Job completed

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Madera, CA 93637

Irvin

Job Details: 08/29/2023

"On arrival the door lock was not operating. The lock is broken. CX said it was not unlocking had to break open to get clothes. Removed power replaced the lock. Restored power,ran calibration cycle. Unit operated properly locked completed calibration cycle. All ops normal."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Riverbank, CA 95367

Martin R

Job Details: 08/29/2023

Found bad damper Replaced damper tested unit in diagnostics damper is opening and closing properly Job complete

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW1

Near Castaic, CA 91384

Randy

Job Details: 08/29/2023

Removed and replaced strike. Now working as designed

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Earlimart, CA 93219

James

Job Details: 08/29/2023

"Installed new components, calibrated,and tested unit. Unit now operating as intended."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GFE28GYNGFS

Near Bakersfield, CA 93308

Raymond

Job Details: 08/29/2023

"R&R compressor. Pressurized to 250psig nitrogen. No leaks found, recharged 60 grams of r600. Unit had proper heat exchange. Unit regulating to temps."

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW1

Near Redlands, CA 92373

Francisco

Job Details: 08/29/2023

"Removed and replaced belt, unit now checks ok"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW3

Near Bakersfield, CA 93307

Brandon

Job Details: 08/29/2023

Installed tstat. Did not need control. Cycles were working fine after cycling power. Informed cx that there is a small gas leak from he houses valve. They are getting someone out to fix that.

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near San Luis Obispo, CA 93401

Bob S.

Job Details: 08/29/2023

Cx states not draining and flooded. Removed old unit. Installed new unit. New unit operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JS0

Near Fresno, CA 93720

Doug S

Job Details: 08/29/2023

Replaced surface element and left rear and right front switches and tested unit working as designed

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Manteca, CA 95336

William

Job Details: 08/29/2023

"Replaced wave guide cover plates, ran water heating test, unit operating as designed."

We serviced a

WHIRLPOOL FREEZER

Model WRS325SDHZ08

Near Atwater, CA 95301

Nathaniel C

Job Details: 08/29/2023

Found thermistor out of range. Installed new thermistor all functions tested okay. Used thermistor truck stock #W10316760 Call complete

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Patterson, CA 95363

Greg O

Job Details: 08/29/2023

Installed new dampers product tested ok instructed cx on how to load unit complete

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Santa Clarita, CA 91350

Randy

Job Details: 08/29/2023

Removed and replaced boards. Now working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Covina, CA 91724

Jaime

Job Details: 08/29/2023

"Brand new fridge. Reset ice maker. Then, ice maker cycled."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB04

Near Modesto, CA 95350

Timothy G

Job Details: 08/29/2023

Inspected unit for freezing in ff cabinet. Explained to Cx about cold spots on top shelve. Cx had already raised temps in ff cabinet to 40*. Unit is no longer freezing. Shelves look like cabinets may be bowed. See photos. Job is complete.

We serviced a

AMANA RANGE

Model AGR6303MMS0

Near Los Angeles, CA 91343

ERICK H

Job Details: 08/29/2023

Replaced igniter. Tested unit. Unit operating as designed. Job complete

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PVD28BYNDFS

Near Hanford, CA 93230

Enrique

Job Details: 08/29/2023

"Customer concerns: water dispenser (autofill) works intermittently. GE techline stated, other service company already replaced ui and sensors. Techline instruct not to replace more parts. GE will contact customer within 3 to 5 working days. Sr#10857265."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QKB02

Near Los Angeles, CA 91311

Paul M

Job Details: 08/29/2023

"Unit did not get ice, cleared fill tube to ice maker and unit was working as designed. Temp on refrigerator was normal, some areas read warm but overall was at 34 degree. Customer wants to know price of door if he can replace it. Freezer door."

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Visalia, CA 93292

J.E.

Job Details: 08/29/2023

"Cycled unit and found Warren cam, causing grinding noise. Installed new cam and re-tested unit now working as designed job completed; used 1 W10721967 (Cam) from stock"

We serviced a

KITCHEN AID RANGE - ELECTRIC

Model KODE500ESS05

Near Los Angeles, CA 91436

Gabriel G

Job Details: 08/29/2023

"Verified no fault codes are present. Verified the upper and lower oven bake and broil relays are functioning. Customers bread comes out cooked on top and still raw at the bottom. Advised oven that placement of what is being baked is relative due to the bake element being hidden under the oven liner and the broil element being exposed. Heat from the broil element will reach the item faster than the heat from the bake element. Customer has been placing items on the very center. Advised customer to place items on the first or second levels from the bottom. Also advised customer to use convection bake to assist with heat distribution. Customer will advise if this corrects her issue. If service is requested, preID the oven sensor and bake element, possible bake element may lose resistance in time."

We serviced a

WHIRLPOOL OVEN

Model GBD277PDB3

Near Glendora, CA 91741

Jaime

Job Details: 08/29/2023

"Found oven dead. Control died. But, parts for this oven are obsolete. No longer available. Will talk to parts department to see if these parts are under a different number"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Los Angeles, CA 91042

ERICK H

Job Details: 08/29/2023

Couldnt open lid to take picture of model and serial number. Main control board has failed. Power coming into control but no power coming out. Quoted Cx for repairs. Cx declined repairs. Job complete

We serviced a

WHIRLPOOL WASHER

Model NFW5800HW2

Near Tulare, CA 93274

Enrique

Job Details: 08/29/2023

Washer not advancing wash cycles. Installed central electric. Initiated wash cycle. Washer Operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Riverside, CA 92505

Ruben O

Job Details: 08/29/2023

Replaced faulty dispenser assembly the spring had popped out. Tested after repair all ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS07

Near Nuevo, CA 92567

Kevin

Job Details: 08/29/2023

Freezer door not sealing. I found bottom of FC gasket not sealing. I heated gasket to form. All tests good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Palmdale, CA 93550

Jonathan B.

Job Details: 08/29/2023

"JB out 8/29/23. Customer states newly installed dishwasher is not drying the dishes. Upon arrival verified dishwasher running inspect the dishwasher found water is very hot but below the required minimum of 120°F as set forth in the supply installation guide from the factory. Verified customer is using liquid rinse aid in the supply dispenser. Recommend customer purchase install and use a point of use hot water heater located under the kitchen sink set to 125°F to ensure that the moment the dishwasher start button is pressed the dishwasher should receive no less than the required 120°F. Also advise customer of hard water deposits buildup on the dishwashers interior heating element. Recommend installation use of a water, softening machine or at the very minimum purchase of use of LEMMESHINE with each washload to help reduce hard water deposits. No parts used. No charge to customer. Advised customer of one time courtesy no charge on a no Defect, Fountain Service covers it."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Simi Valley, CA 93063

Paul M

Job Details: 08/29/2023

"Ran diagnostics and did not hear any unusual sounds, no error codes. Replaced cam and actuator so that unit is working as designed. Ran diagnostics again and everything sounds normal. Job compelete"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Los Angeles, CA 91326

Felipe S

Job Details: 08/29/2023

"Upon arrival found unit with error code FAE2, F8E4 this about the vent and the overflow switch. Check the unit and found the unit is no level correctly, causing the water is going to the front of the unit, and trigger the flow switch. Readjust the level of the unit. Retest the unit and now unit is working properly. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Palmdale, CA 93551

Jonathan B.

Job Details: 08/29/2023

JB out 8/29/23. Customer states the refrigerator makes a loud vibration noise intermittently usually later on in the afternoon. Found and corrected loose screws for the metal unit compartment cover.Also properly leveled the cabinet so doors close easily and seal properly. No parts used. No charge to customer.JOB COMPLETE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Modesto, CA 95355

Cruz

Job Details: 08/29/2023

Fixed- found refrigerator compartment module not working- removed bad one and then installed new pre Id (module) refrigerator light module is now working- cx ok repair

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Los Angeles, CA 91311

Paul M

Job Details: 08/29/2023

"Unit had error code 0FE7. Load was present during washer cycle and unit did not perform wash. Explained customer about issue. Unit was calibrated and error codes cleared. Unit is working as designed, job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS

Near Lompoc, CA 93436

George

Job Details: 08/29/2023

Found dishwasher not powering up found bad outlet customer to have outlet fix for better results complete no dents or dings cause by tech.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Lancaster, CA 93536

Jonathan B.

Job Details: 08/29/2023

JB out 8/29/23. Customer states 1. Ice maker makes very little or no ice. 2. Storage bin on upper RH door has a stainless steel cosmetic strip on it but it is coming off. Upon arrival verified ice storage bin is full to capacity with ice cubes indicating ice maker currently working properly. Checked set temperatures at -1 FC and 35 RC. Advised customer the stainless steel strip coming off of the door storage bin (See quick pic photos taken) is cosmetic in nature and cosmetic issues are not covered under the manufacturers warranty after 30 days From Date of Purchase. Refer customer to Whirlpool Customer Service for resolution.

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Porterville, CA 93257

J.E.

Job Details: 08/29/2023

Cycled unit and found unit not fully draining. Causing off balance. Unit will need new control board and suspension. Looked up parts and found control board is discontinued. Unit not repairable due to part not being available. Job completed

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Los Banos, CA 93635

Jonathan

Job Details: 08/29/2023

Found belt snapped replaced tested working properly

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Santa Clarita, CA 91350

Jonathan B.

Job Details: 08/29/2023

JB out 8/29/23. Customer states dishwasher door will not close or latch. Dishwasher will not operate. Found dishwasher not installed correctly installed . Dishwasher is lower on the right side and causes the door to be misaligned and as a result will not close NOTE: This is a new issue and not related to the last service visit where lower rack wheels were replaced. Unit did operate as of last service visit but customer was advised to contact original installer to return to correct the installation. Please see quick pic photos taken on bothe visit dates.No repair made as installation corrections are not covered under the extended warranty. No repair to dishwasher needed or made, No installation correction made. No charge to customer today JOB COMPLETE

We serviced a

KITCHEN AID MICROWAVE

Model KMCS3022GSS0

Near Bakersfield, CA 93312

Brandon

Job Details: 08/29/2023

File number 7737208157. Units control board has a bad display and a stuck relay. This units control is not a serviceable part. Documented with techline. Unit needs to be replaced.

We serviced a

SPEEDQUEEN WASHER

Model AWN632SP116TW02

Near Bakersfield, CA 93312

James

Job Details: 08/29/2023

Lid switch actuator out of position. Adjusted lever.Tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Los Angeles, CA 91352

ERICK H

Job Details: 08/29/2023

Ice maker test performed. Ice maker passed harvest. Ice maker fills with adequate amount of water. I explained to Cx that bin takes 3 days to fill up completely. This is a demand issue. Unit operating as designed. Job complete.

We serviced a

GENERAL ELECTRIC DRYER ELECTRIC

Model HTX24EASK0WS

Near Gustine, CA 95322

Greg O

Job Details: 08/29/2023

Vent system restricted 100 percent cx to call vent cleaning company do not use product, cx told can lead to fire complete

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Hanford, CA 93230

Enrique

Job Details: 08/29/2023

Washer does not advance wash cycles. Lid lock LED blinking. Installed new latch (truck stock). Initiated wash cycle. Operating as designed.; used 1 W11307244 ( Latch) from stock

We serviced a

WHIRLPOOL DRYER

Model MGD3500FW0

Near Los Angeles, CA 91367

Felipe S

Job Details: 08/29/2023

"Upon arrival found unit with error code F4E3 and F2E1, this about restricted air flow and ui stuck button. Erase the error codes. Check the unit and found the air duct from the house is clogged causing the failure. Inform this to the customer. They need clean the vent system in order to the unit back to work properly. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KBLC36FTS04

Near Malibu, CA 90265

Felipe S

Job Details: 08/29/2023

"Upon arrival found unit with frost on the FC, this is causing by the drain clogged. Remove the ice on the unit, unclogged the drain. Retest the unit and now unit is closing properly. Job complete"

We serviced a

AMANA RANGE

Model ACR4303MFW7

Near Claremont, CA 91711

Jaime

Job Details: 08/29/2023

Front left elements receptacle was not making a good contact. Had element contacts adjusted too

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHW00

Near Rancho Cucamonga, CA 91701

Tyler

Job Details: 08/29/2023

Customer stated that the door switch broke. Removed and replaced door switch. Tested all works good at this time.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Moreno Valley, CA 92557

Kevin

Job Details: 08/29/2023

console melted in center. I called tech line. Sr#7737204519 They stated that they are unable to determine cause of problem but the flame spreaders are warped and console is warped. Called safety team. Sr#7737170887 they said to have customer call in to safety team with file number for resolution.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Pomona, CA 91767

Jaime

Job Details: 08/29/2023

"Found frost build up in freezer. Due, to a bad thermistor. Had it replaced; used 1 W10384183 (Thermistor) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Porterville, CA 93257

J.E.

Job Details: 08/29/2023

Cycled unit and found unit not getting enough water. Ran calibration cycle and re-tested unit not working as designed job completed.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Manteca, CA 95337

William

Job Details: 08/29/2023

"F2E1, found splutch slipping on pulley intermittently, gave estimate for pulley/splutch & actuator replacement , cx declined at this time. part info; actuator #W10913953, splutch #W10721967"

We serviced a

MAYTAG DRYER

Model MGDB765FW0

Near Burbank, CA 91504

Oscar L

Job Details: 08/29/2023

"Visual,physical, and mechanical inspection was conducted and was able to determine that the idler roller was not spinning. All other roller are fine. Idler roller was replaced."

We serviced a

MAYTAG WASHER

Model MHW5630MBK0

Near Tracy, CA 95376

William

Job Details: 08/29/2023

"Checked bellows. For any damage, tested ok, Removed top, checked for any water leaks, ran test cycle, ran self diagnostic cycle, found no water leaks, unit operating as designed. Instructed cx on soap usage."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Kingsburg, CA 93631

Timothy

Job Details: 08/29/2023

"Steam setting changes a normally 15 minute cycle to a 51 minute cycle. Showed customer a few tricks on maintenance and use, most they are already doing. Unit is operating as designed."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Hanford, CA 93230

Enrique

Job Details: 08/29/2023

"Customer concerns: washer keeps running (drain pump). In diagnostics found, long drain fault. Removed obstruction. Performed calibration. Operation tested as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Los Angeles, CA 91304

Dane

Job Details: 08/29/2023

"Found unit with no charge. Removed and replaced evap and charged and tested unit. Unit functions normal now, good frost pattern and good heat exchange"