Found loose bolts on top left hinge tighten bolts all tested good

"Cx needs to have a professional clean out there venting system- cx. Is having long dry times, all these pass in diagnostic- no errors- unit is heating fine as well- nothing wrong with unit."

Ran diagnostics and found an F5E2. Replaced latch and ran cycle. Unit passed all tests and is operating as designed.

"No fault codes stored. Checked all suspension rods, all are in place and in good condition. Ran spin test and agitate test. Explained to customer that basket is hanging by four spring rods and basket being able to move around is normal. I suspect customer had off balance load as I was able to find nothing wrong with unit."

"Control panel not responding, reset electronics unit tested good"

Unit not powering on and top rack falling down. I found that the gfi under sink had tripped causing no power. I reset gfi. Unit now powers on. The upper rack not attached due to broken rack adapters. Removed and replaced adapter with updated kit. All tests good. ; used 1 W10712395 (ADJUSTER) from stock

Customer stated that the dispenser is not dispensing bulk dispenser. I tested and found detergent clogged up at detergent pump. I cleared and tested through diagnostic. All is working normal now.

Inspected unit for ice maker issues. Bin was full of ice. Cx says she has to reset every now and then. No faults present. Reset and ice maker is responding Emptied ice bin and now waiting to see if bin fills up. If recalled need to have ice maker.

Replacing water valve wont stop drip.confirmed with techline 7737210695

Cycled unit and found door not closing properly. Inspected door and found door. Hangs too low made adjustments door and retested door now closing and opening properly. Job completed.

Installed new lights. Unit working as designed. Unit has scode for lights #S191AQ call complete

Install the parts and re-tested unit now working as designed job completed

Removed and replaced door now working as designed.

"Installed both rc doors and ice maker, tested unit functions as designed."

Remounted the rear shock and checked out. Unit is fully set now and working. Tried a diagnostics test. Unit passed. Fills washes and drains. Job completed

Removed and replaced ice maker found broken wire in the door harness removed and replaced door tested all works good at this time.

Removed and replaced lower hinge and trim pieces. Door still pops open when letting it shut. Called tech line was told that customer needs to close the door manually. File number 7736858463. Customer not happy with answer and will call Jen air.

"Upon arrival, replaced main control board fill control board. Also replaced fuel valve capacitor and actuator. Ran unit through tests unit passed all test no longer giving me an error. Codes advised customer that the draining that they have set up out here may be part of the issue as to why the unit is not working as it should and they would need to get that fixed. Also, there is a leaking angle stop at the wall. They are all old angle stops. Could be an issue with water to the machine as well but as of right now the unit is working as intended. Job complete"

"Removed power from washer. Lifted lid removed wash basket. Installed replacement. Assembled unit completely, restored power. Ran calibration cycle, passed. Unit is operating properly."

"Install the new led on RC, and fan on the freezer compartment. Additional the ice bin is broken causing the ice just drop by the duct without press the pads. And causing leaks on the front dispenser. Replaced the ice bin as well. Check the unit and now unit is working properly. Job complete"

Installed parts tested check out ok complete no dents or dings cause by tech.

Installed part tested check out ok complete no dents or dings cause by tech.

Drain pump was not turning on upon arrival despite good voltage. Installed new drain pump and verified unit is draining fine. Last tech seemed to be having a lot of issues on this job. If we do get a call back please send with the harness he ordered.

Installed top and tested unit. Unit is working properly.

"File # 7736431606 Chris from whirlpool tech- cx has a video of unit knocking and scraping during spin cycles- whirlpool is going to send this up to whirlpool engineering for a review- we will wait to hear from whirlpool on the next steps- tub assembly has been replaced 2 times, shocks"

Installed new drive belt idler arm rollers and idler spring product tested ok complete

Replaced detergent pump. Tested unit. Unit operating as designed. Job complete.

Installed grid tested working properly

"Replaced board and defrost heater, heater was not working inside of ice box."

Unit needs new inverter and mag tube. Per office the parts are being covered. Removed and replaced inverter and mag and tested unit. Unit functions normal now

Previously installed compressor . Fan blade installed the same day on return visit. Unit passed all tests job comp

Installed central electric. Test #63 (pass) mullion heater got warm at time of service.

Installed repair kit. Also found broken blower wheel. Used truck stock part to repair. Unit is now working as designed.; used 1 WP697772 (Blower wheel) from stock

"Replaced grates & ignitor wire harness, checked ignitor functions, unit operating as designed."

"Installed outter tub and suspension. After removing failed suspension and tub. Unit passed calibration, all ops and functions normal."

Upon arrival replaced heater element. This was the only thing that failed on the tests did not feel like I needed to replace the control board at this moment if the problem persists please part number W11410066 but the unit pass all tests and is working as intended. Advised customer to use high heat sensor you wash and dry for best results.

Removed old tube and replaced with new. Tested unit. Unit now working properly.

Called tech line told to replaced ice maker and check connectors for cover. File number 7737166519. Removed and replaced ice maker per tech line and connectors are correct. Customer to monitor ice and cooling.

"Replaced the dampener and main control , rear assembly as well tested operations unit should work as design after 24 hours"

"Removed and replaced compressor, vacuumed and recharge up to 53 g of r600 a. Asked cx to allow 24 hrs for normal ops"

Replaced control tested good

Install the new Ui and console on the unit. Retest the unit and now unit is working properly. Job complete

"Installed new components, calibrated and tested. Unit now working as intended ."

Found loose door hinge ear off. Reinstalled part all functions tested okay unit working as designed. Call complete.

Installed new coupling. All ops now working as designed.

Upon arrival found unit no draining. Check the unit and found glass stock in the drain pump causing the failure. Remove the glass. Retest the unit and now unit is working properly. Job complete

Customer stated that the unit will not power on and UI digest were missing before. Found power to control but no voltage at UI. Removed and replaced control and UI tested all works good at this time.

Customer stated that the ice maker is not making ice. Found ice maker is working to specs but water valve is not filling. Removed and replaced water valve tested all works good at this time.

Customer stated that unit is not drying the dishes. Checked unit for error codes found heater circuit is off. Ran calibration cycle and reset heater. Tested all works good at this time.

Customer stated that the unit is making noise when in use and sparking. Found sparks coming from the rack inside the unit. Customer to remove rack. Found noise coming from vent. Tested all works good at this time.

0-4( 7-6 unit does not agitate ) unit has a bad actuator. Replaced with truck stock and tested. Unit checks ok.; used 1 W10913953 (@ctuator) from stock

Replaced gearcase and agitator.washer working properly.

Replaced ui.oven now working properly.

Replaced evap cover.fridge working properly.

Replaced listed parts in order to fix fresh food evaporation freezing over issue. Call complete.

Adjusted the fresh food door lower now units doors are even. Unit ok after repair.

"Installed console and control. Tested, unit functions as designed."

"On arrival cx states ice maker not working, ice maker tipurned off. Turned open ice maker and it filled. Unit functions as designed."

"Installed doors, sealed with silicone and installed name plate, tested, unit closing properly now."

"Unit leaving clothes wet, unit got off balance from prior work. Releveled on pedestal and tested, unit functioning as designed."

"Recharged system tested, unit functions as designed."

Found unit loud during use. Bad pulley. Dryer repair kit. CC Auth# VV93X9; used 1 4392067 (Repair kit) from stock

Unit frozen over at the drain tube. Cleared. Oured hot water in drain. Now draining as designed. Cx approved

"Compressor changed out. Remove damaged compressor installed new compressor/inverter. Nitrogen test, vacuum, charge system, unit operating as designed ."

Called tech line #86607204 call was for no water dispensing. Customer changed out water filter. Unit was shut off on arrival. Excess service mode started unit. Checked filter. Water is now dispensing. Unit is turned on. Unit operating as designed.

"GE tool error code freezer door left open. Freezer compartment ice up, thermistor frozen. ice water line frozen. Deiced unit/waterline heated gasket/molded. Unit operating as designed."

Control board/UI panel and fan change out. Remove existing control board/UI panel and fan. Installed a new control board/UI panel and fan. Unit operating as designed.

"Diagnostic check. Found issue with two igniters. Unit 10+ years old ,Customer replacing those top with electrical unit."

"Visual and physical inspection was performed and reproduction of the claimed noise was conducted to find some frost buildup in freezers evap panel due to some ice packs were preventing the door for shutting closed properly. And since consumer affirms hearing a metallic noise, I have take the units system service panel apart and have rearranged all the tubing that could have been the cause of such noise."

"As per Jims S. Diagnostics, I have installed a new control board. After, temperatures were set at 37 for FF section and 0 for Freezers."

A new jumper wire and controller have been replaced. Consumer was asked to allow 24 hours before packaging up the unit.

Tested unit in diagnostics there is no error codes and all functions are working properly. Unit is working per design Cx was just worried that it might leak again and wanted me to check it, Job complete

Pune ice build up behind flipper not allowing cubed ice dispense cleaned out ice tested unit cubed ice is dispensing properly Job complete

Found pulley and rollers are bad, Replaced dryer kit, tested unit, it is heating and tumbling properly with no noise. Job complete

Replaced 3 way valve pulled vacuum it held recharged and ran unit there is no leaks and unit has good heat exchange job complete

unit is making loud noise during cycle. I found that the bearing in the gearcase have washed out and is causing noise. I found that the slider has wear and the washplate is seized and will need to be broken off. Customer declined repair at this time.

"Removed and replaced compressor, evaporator and drier. Tested unit for leaks. All tests good. Charged with 45g of r600. All tests good. Sealed system complete."

Ice maker had stopped again. I ran diagnostic and found no codes for ice maker in board. Ice bucket had ice and ice freezing in mold. I took temp reading in FC. Temps are normal. All tests good.

Installed UI and main board. Tested unit. Unit is working properly. Customer approves function at this time.

Installed lid and valve. Tested unit. Unit is working properly. Customer approves function at this time.

Installed gearcase and slider. Tested unit. Unit is working properly. Customer approves function at this time.

Found moisture built up on mullion. Replaced mullion and turned on moisture control. Tested. Unit is working properly. Customer approves function.

Installed shifter. Gearcase. Pulley. Belt. And clutch. Tested unit. Unit is working properly. Customer approves function at this time.

Installed belt and shocks. Tested unit. Unit is working properly. Customer approves function at this time.

"JB out 8/28/23. Unit dispatched as Microwave oven has Model number WOS51EC0Hs02, Serial number DX5304737 on dispatched invoice. This is a Whirlpool Electric Wall Oven (Not Combo).Upon arriving customer indicated unit in need of service is wall mounted compact microwave Model number WMC50522HZ2, Serial number XVX4001378. Upon discovery that Whirlpool created dispatch for the incorrect product advised customer that this compact microwave oven mounted in wall by home builder carried a one year factory warranty against defect in materials and labor . Listed DOP 3-29-2021 shows unit is out of the manufacturers warranty period.Additionally with exception of the turntable glass dish, there are No serviced replaceable parts made available from the manufacturer. Unit is Unrepairable. Advised customer due to to nature of microwave failure, do NOT USE this product. It MUST BE REPLACE.NOTE PLEASE SEE ATTACHED QUICK PIC PHOTOS including customer removed waveguide showing evidence of a Thermal Event crusted by Magnetron failure. Also evidence of burned interior of waveguide cavity. No repair is available for the microwave oven. No charge to customer today.JOB COMPLETE"

"JB Out 8/28/23. Customer states dishwasher has flooded kitchen. Please see attached quick pic. Photographs showing kitchen in mid repair stages. Upon arrival found dishwasher uninstalled located in garage. Completely dry. Unable to run any tests on dishwasher as it is uninstalled. Visually existing water line connection to dishwasher water inlet valve. Please see quick pic photograph showing 90° elbow with three-quarter inch thread connected to water inlet valve by installation company is not centered and shows hard water deposit signs indicating water has leaked from this collection. Did not touch this connection. Advise customer unable to test dishwasher. However, physical evidence indicates the installation was not proper and costly. Recommend customer go back to installation company for resolution. No repair made, no charge the customer. Job complete."

"JB out 8/28/23. Installed replacement ice maker, ran test 16 and verified ice maker thermistor reading. Cycled ice maker, no water fill. Ran diagnostics test 97 no water fill. Ran test 96 verified water dispenser fill ok. Ran test 97 again and verified water fill into ice maker . Advised customer of possible High water pressure. Replaced dispenser user interface W11574766. To correct temperature issue in RC ( too cold). NO CHARGE TO CUSTOMER JOB COMPLETE"

"JB out 8/28/23. Customer states unit does not wash all detergent out of the detergent cup. Upon arrival verify detergent club does open and there is some detergent resident within. Tested dishwasher in presence of customer. Verified water entering. Dishwasher is far below that of the required 120°F. Water is actually entering dishwasher cold to the touch. Found installer supplied by selling dealer has not install dishwasher correctly. Dishwasher control panel is catching on the wooden cabinet on the left-hand side. It has caused cosmetic damage. Also tow panel cover is missing was never installed and this pose is a serious life hazard issue. Installer must be contacted to return and correct all installation issues. Remind customer installation issues are not covered under the manufactures warranty as the manufacture of all the dishwasher. The installer is responsible for installation deficiencies. Verified unit operates as designed but cannot wash clean dishes with cold water. Recommend customer purchase install and use a point of use hot water heater located under the kitchen sink supplying hot water only to the dishwasher to supply no less than the required 120°F water temperature of the dishwasher requires per the manufactures installation guide, no repair made. No charge to customer. JOB COMPLETE"

Cycled unit and found unit not heating. Fully tested unit and found home electrical issue. Unit not receiving enough power to engage heater. Customer must contact electrician for further assistance. Job completed.

Cycled unit and found icemaker not connected. Reconnected icemaker. Retested icemaker now working as designed job completed.

Cycled unit and found Water level is very low. Ran calibration psych add retested. Unit now working as design job completed.

Install the new detergent dispenser dishwasher OK

Found icemaker making ice. Per customer does not make enough ice. Freezers temperature setting was on +5 had temperature adjusted to -2

"Found a broken motors pulley. Had pulley replaced along with the belt. Dryer OK now; used 1 WP8066184 (Pulley), and 1 341241 (Belt) from stock"

Installed Daniel seal dishwasher tested OK

Installed the new drain pump. Dishwasher draining properly now

This model has condensers are built in on side walls. Thats normal. Nothing wrong

Found washing machine feet of Valance. How washers feet adjusted then ran factory test on factory calibration on washer met factory specs

"Called tech line showed tech support in video whats going on , recommended parts have been replaced unit is being sent to review. Case # 10651320"

"Cx says the dryer is not heating. Found the un8t is heating properly found blockage in the wall vent. Unit not able to exhaust air. Corrected the venting issue. Unit is exhausting correctly, and heating. DONE."