Found moisture built up on mullion. Replaced mullion and turned on moisture control. Tested. Unit is working properly. Customer approves function.

Installed shifter. Gearcase. Pulley. Belt. And clutch. Tested unit. Unit is working properly. Customer approves function at this time.

Installed belt and shocks. Tested unit. Unit is working properly. Customer approves function at this time.

"JB out 8/28/23. Unit dispatched as Microwave oven has Model number WOS51EC0Hs02, Serial number DX5304737 on dispatched invoice. This is a Whirlpool Electric Wall Oven (Not Combo).Upon arriving customer indicated unit in need of service is wall mounted compact microwave Model number WMC50522HZ2, Serial number XVX4001378. Upon discovery that Whirlpool created dispatch for the incorrect product advised customer that this compact microwave oven mounted in wall by home builder carried a one year factory warranty against defect in materials and labor . Listed DOP 3-29-2021 shows unit is out of the manufacturers warranty period.Additionally with exception of the turntable glass dish, there are No serviced replaceable parts made available from the manufacturer. Unit is Unrepairable. Advised customer due to to nature of microwave failure, do NOT USE this product. It MUST BE REPLACE.NOTE PLEASE SEE ATTACHED QUICK PIC PHOTOS including customer removed waveguide showing evidence of a Thermal Event crusted by Magnetron failure. Also evidence of burned interior of waveguide cavity. No repair is available for the microwave oven. No charge to customer today.JOB COMPLETE"

"JB Out 8/28/23. Customer states dishwasher has flooded kitchen. Please see attached quick pic. Photographs showing kitchen in mid repair stages. Upon arrival found dishwasher uninstalled located in garage. Completely dry. Unable to run any tests on dishwasher as it is uninstalled. Visually existing water line connection to dishwasher water inlet valve. Please see quick pic photograph showing 90° elbow with three-quarter inch thread connected to water inlet valve by installation company is not centered and shows hard water deposit signs indicating water has leaked from this collection. Did not touch this connection. Advise customer unable to test dishwasher. However, physical evidence indicates the installation was not proper and costly. Recommend customer go back to installation company for resolution. No repair made, no charge the customer. Job complete."

"JB out 8/28/23. Installed replacement ice maker, ran test 16 and verified ice maker thermistor reading. Cycled ice maker, no water fill. Ran diagnostics test 97 no water fill. Ran test 96 verified water dispenser fill ok. Ran test 97 again and verified water fill into ice maker . Advised customer of possible High water pressure. Replaced dispenser user interface W11574766. To correct temperature issue in RC ( too cold). NO CHARGE TO CUSTOMER JOB COMPLETE"

"JB out 8/28/23. Customer states unit does not wash all detergent out of the detergent cup. Upon arrival verify detergent club does open and there is some detergent resident within. Tested dishwasher in presence of customer. Verified water entering. Dishwasher is far below that of the required 120°F. Water is actually entering dishwasher cold to the touch. Found installer supplied by selling dealer has not install dishwasher correctly. Dishwasher control panel is catching on the wooden cabinet on the left-hand side. It has caused cosmetic damage. Also tow panel cover is missing was never installed and this pose is a serious life hazard issue. Installer must be contacted to return and correct all installation issues. Remind customer installation issues are not covered under the manufactures warranty as the manufacture of all the dishwasher. The installer is responsible for installation deficiencies. Verified unit operates as designed but cannot wash clean dishes with cold water. Recommend customer purchase install and use a point of use hot water heater located under the kitchen sink supplying hot water only to the dishwasher to supply no less than the required 120°F water temperature of the dishwasher requires per the manufactures installation guide, no repair made. No charge to customer. JOB COMPLETE"

Cycled unit and found unit not heating. Fully tested unit and found home electrical issue. Unit not receiving enough power to engage heater. Customer must contact electrician for further assistance. Job completed.

Cycled unit and found icemaker not connected. Reconnected icemaker. Retested icemaker now working as designed job completed.

Cycled unit and found Water level is very low. Ran calibration psych add retested. Unit now working as design job completed.

Install the new detergent dispenser dishwasher OK

Found icemaker making ice. Per customer does not make enough ice. Freezers temperature setting was on +5 had temperature adjusted to -2

"Found a broken motors pulley. Had pulley replaced along with the belt. Dryer OK now; used 1 WP8066184 (Pulley), and 1 341241 (Belt) from stock"

Installed Daniel seal dishwasher tested OK

Installed the new drain pump. Dishwasher draining properly now

This model has condensers are built in on side walls. Thats normal. Nothing wrong

Found washing machine feet of Valance. How washers feet adjusted then ran factory test on factory calibration on washer met factory specs

"Called tech line showed tech support in video whats going on , recommended parts have been replaced unit is being sent to review. Case # 10651320"

"Cx says the dryer is not heating. Found the un8t is heating properly found blockage in the wall vent. Unit not able to exhaust air. Corrected the venting issue. Unit is exhausting correctly, and heating. DONE."

"CX says the unit is not draining. The unit drain good the main wash motor is not operating. DW has a bad wash motor, the dispenser is not opening. 6-919963- wash motor assem NLA 99003146- wash motor NLAUNIT IS NIT REPAIRABLE. PARTS ARE NO LONGER AVAILABLE"

CX says the fridge has ice buildup in freezer. Found drain port clogged with debri (styrofoam) cleared the drain removed all ice. All ops normal. DONE.

"F0/E4- HI WATER TEMP, F2/E1-STUCK KEY, F8/E1- LONG/NO FILLThe inlet valve is not dispensing cold water. The rinse cycle will not operate without cold water. ALL RINSES ARE IN COLD, informed CX of issue. Replaced the inlet valve from stock. Installed water and power. Test valves, and operation of washer. Spins agitates fills and drains. Calibrated unit. All ops normal. DONE. ; used 1 W12220459 (Valve) from stock"

"F7 E6 was present, verified the actuator failed In manual diagnostics mode. Cleared code, Removed old actuator and installed the new part. Ran calibration mode, ran diagnostics, verified agitation and spin is functioning and diagnostics completed with No errors detected. Using is functioning properly."

"Unit took a hard hit and has physical damage on the lower back cabinet directly where the refrigerator drain line comes into the liner, water is leaking from where the tube goes into the liner, Water leaks then runs along towards the side then onto the floor . Leak may have been caused from the damage. Issue is not repairable, will instruct customer to contact customer service. Sr# 7737199083"

"Found an F7E2 motor fault code and F9E1 drain pump fault code. Ran a normal cycle, dishwasher filled and began to recirculate water. Canceled to drain and verified drain pump is functioning. Recommended to customer to replace the sump and motor assembly. Previously have found the sump and motor assembly is what causes the interruption towards the end of the cycle, customer is going to contact customer service to request assistance. Customer will advise."

"Found issue with water filter, also temperatures checked ok, clear condenser coils."

"Cycled unit, found not responsive, cleared cycles, recalibrated control, retested unit, passed all tests."

"Upon arrival the unit was making a pulsating sound when water was being dispensed. Found the filter making sound. Cx had new filter, changed filter and sound stoped. Unit functions normal now."

On arrival the unit was shaking in the spin cycle. Found front right leg not properly adjusted. Leveled the unit and tested. Unit functions normal now

Cx complaint was unit not cooling right. Found unit cooling 39 in fresh food and 1 in freezer. Instructed Cx on proper use and care of unit.

Unit was not spinning. Found striped hub. Removed and replaced hub and tested unit. Unit functions normal now ; used 1 W10528947 (Hub) from stock

Installed new valve. All ops now working as designed.

Confirmed a power supply issue. Getting 120 V L1 to neutral and getting 120 V out at one to neutral but we are not getting 240 V across L1 and L2 you. This will require an electrician to correct the power supply issue.

Found icemaker not fully producing. Jumped icemaker and ran through a complete harvest and fill test through diagnostics. All functions now working as designed.

"Installed new harness. Upon testing unit is doing the exact same thing. Contacted wpl. There are no further recommended repairs, we have replaced all parts in the circuit. SR#7737107836"

"Installed new parts, no more sounds. All ops now working as designed."

Found icemaker jammed up. Unjammed icemaker and jumped from T to H. Icemaker now harvesting and cycling with no issues. All functions now working as designed.

Installed new parts. All ops now working as designed.

Customer instruct on function and use unit tested good

"Found failed spring on soap dispenser, replaced dispenser and tested unit all checked good"

"Found failed actuator broken pin not able to shift gears, replaced actuator all tested good"

"Found fresh food door squeaking when its opened or closed, lubed hinge and all tested good"

"Replaced fresh food, evaporator fan motor and thermistor per GE tech line"

Fixed- cx states water overfilled onto floor- cx also states water levels are not working properly- no errors- all test pass in diagnostic- something going on with main cntrl- removed bad one and then installed new pre Id (main cntrl elec) calibration test pass - no leaks- cx ok repair

Replaced sensor and valve all tested good

"Installed the door brackets for the gallon shelf , tested ok now unit is working as designed at this time"

"Errors code F7E5F0E3,F7E9, service diagnostic mode issue with console led lights clinching.lid lock operating. quoted customer for repair. No repair at this time. Customer considering options of purchasing a new units"

"Error codes F9E1,F3E1,F8E1,F0E1 service mode test inconsistent water pump not operating on first test, operating on second test. Issue with counsel glitching control board. Quoted customer for repair. Due to the condition of the unit. Customer will consider making repair but not at this time."

Replaced all led modules per service bulletin . Tested after repair all ok.

Cycled unit and found all components test normal. Customer states unit does not dispense ice. Tested ice dispenser multiple times no issues. Job completed.

Replaced Icemaker. Unit test OK.

Unit not drying. I found no heat. I tested thermostat and found it to be open. Removed and replaced thermostat. All tests good.

"Control and adaptor were returned on 08/25/23. Replaced FC evaporator motor w/ bi-metal on 08/25/23. Replaced defrost heater. Reset control. Compressor and fans are running properly at this time. Instructed customer to allow 24 hours before loading food, 4 days for ice. Complete."

JB out 8/26/23. Verified weak suspension causing severe off balance issues. Installed replacement Suspension kit W11130362. Ran calibration cycle. Tested washer in SPIN cycle with wet clothes in washtub. Unit now operates as designed.NO CHARGE TO CUSTOMER JOB COMPLETE

Cycled unit and found clogged filter cost by improper installation. Customer must replace filter. Informed customer of findings. Job completed

"Replaced board and console, normal button was not communicating and after repair. Normal button is working. Job complete"

"Removed and replaced compressor. Pulled vacuum, recharged system, inspected for leaks and found none . Unit is now cooling job com please bill seal system"

Installed new parts and re-tested unit now working as designed job completed

Replaced worn out cam in order to fix loud noise complaint. Tested after repair all ok.; used 1 W10721967 (Cam) from stock

Customer stated that dryer is making noise. Found failed roller and belt. Removed and replaced rollers and belt with dryer repair kit. Tested all works good at this time.

"Because of an arching issue, all previously recommended parts and components have been replaced"

"Installed and secured parts listed, unit should regulate and operate as designed at this time of service"

Replaced fresh food evap cover.fridge working properly.

Customer stated that unit is not cooling removed and replaced compressor. Vacuumed system and charged with Freon. Tested all works good at this time. Came back to check unit is working to specs. Bill out sealed system.

"Cx had unit pulled out. Installed heater, tested, unit functions as designed. Cx states they will reinstall unit"

Replaced fill tube heater and Icemaker in order to fix no ice production issue. Tested after repair Icemaker completed harvest cycle and filled with water. Call complete.

Installed new board and programmed. Unit is working without issue at time of service.

"Installed and secured new burner assembly, tested unit for leaks, no leaks anywhere unit is now operating leak free and as designed at this time of service"

Fixed- found right side freezer door not flush with left side door- adjusted right door hinge up- right side door is now even with left side door- cx ok repair

"Checked the unit lights in the fresh food section is dim , freezer light is out , replaced light with new one , tested ops ok now at this time , check for the customer has choppy water coming out of the dispenser disconnected the water filter chop went away. Customers gonna get a new water filter that was correct in Jet. Unit is working as designed at this time.; used 1 W11601311 (Light module) from stock"

"Ran diagnostics. Found belt slipping, weak suspension rods. Replaced suspension rod kit, belt. Ran calibration. Fills, agitates, drains, rinses, locks/ unlocks, and spins properly at this time. Complete; used 1 WPW10006384 (Belt) from stock"

"Customer had refrigerator unplugged for 2 days, evaporator was defrosted, replaced the old heater with the upgraded heater assembly, verified 4.8 vdc to the thermistor, verified evaporator fan motor is functioning. Customer will advise if any problems continue."

"Replaced the valve assembly, verified no gas leak is present, verified all burners are functioning properly. Unit is functioning as designed."

"Cx states unit leaking, found hair on door seal causing leak, cx also states fabric softener doesnt dispense and when empty leaves water. Cx is not diluting fabric softener, water is designed to be in dispenser after cycle, unit functioning as designed."

"RC door is not closing properly. Reinstalled RC door spacers. FC and RC doors are closing properly at this time, door gaskets are sealing properly at this time. Unit is working properly as designed. Reset temps. Complete."

Replaced belt and actuator all tested good

JB out 8/26/23. Customer states washer does not fill with water. upon arrival customer corrected complaints to read washing machine. Drain drain cycle backs up out of the standing drain pipe behind washer. Tested washer in normal cycle. Verify wash refills and agitates. When washer drain water backs up from standing drainpipe. Customers been instructed to contact a qualified plumber to clear the blockage in the drain line. Advised customer one time courtesy no charge on a no defect. Found service call visit. No charge to customer. Job complete.

Installed new door and retested unit now working as designed the job completed

Issue with icemaker. Not producing ice. Diagnostic check. Removed existing icemaker. Installed new icemaker. Unit operating as designed.

Freezer door seal had popped out slightly on the bottom of the door about a week ago. This created an air gap that led to frost build up and vent blockage. Used heat gun to repair the gasket and got rid of the air leak. Used steamer to clear ice blockage. Refrigerator section is now receiving air flow again.

Replaced listed part in order to fix poor ice production issue. Tested after unit completed harvest and filled with water.

Replaced main board and recalibrated unit. Start button is now working and unit is washing. Job complete

"Lid failed at hinge point causing lid not to close properly, Replaced failed lid"

"Fixed- installed new part (door ice) tested flipper is sealing, water & ice dispenser are working fine as well- cx ok repair"

Replaced listed parts in order to fix unit not heating during bake issue. Tested after repair all ok.

"Unit is not drying load all the way and customer has to run twice. I verified proper venting and airflow. I tested unit and found coils failing part way through cycle and on sensor dry, the harness is not reading properly. Removed and replaced sensor harness and coils. All tests good. ; used 1 WPW10298258 (HARNS-WIRE), and 1 279834 (2 COIL GAS VALVE SET) from stock"

"Not a recall , but sealed system repair for a leak Checked the unit is still cooling but has leaked refrigerant very slowly, pumped the system to 150 psi of nitrogen tested all the connections found the transition coupler between the condenser and transition piece to be leaking. Verified with soap bubbles cut out old connector. Installed new coupler pressure tested again at 150 psi nitrogen unit is holding recharge system 68 g of our 600 unit is working as designed now.; used 1 W11504445 (Coupler), and 68 R600 (68 grams) from stock"

Replaced filter dryer because evaporator was frosted over. Unit was working but replaced dryer to ensure lines are cleared and refrigerant is passing through.

"JB out 8/26/23. Customer states the refrigerator cabinet is not level and intermittently makes vibration or rattling noises. Door handles are loose.Upon arrival, found cabinet not level and wobbles, handles are loose. No repair parts needed today.Estimate has been approved.Adjusted cabinet level. Now Doors are even on top and close properly. Tested water dispenser operation-ok. Removed and reinstall all three doorhandles noting existing scratches on doors due to loose handles. Instructed customer how to remove and properly reinstall the Toe Panel Grille to gain access to the condenser coils and recommend they be vacuumed and cleaned every 2-3months. No parts needed or used."

"Replaced back panel, tub ring, suspension rods, and belt. Ran calibration. Fills,agitates, drains, rinses, locks/ unlocks, and spins properly at this time. Complete."

"Found failed belt, pulley and rollers, installed kit all tested good."

"Found one of the moisture sensor bars came off causing unit not to since loads on sensor dry and it would shut off after a minute of run time, reinstalled sensor bar and all tested good"

"Checked the unit has a stripped impeller on the drain pump. Mr approved the est , replaced the drain pump , tested ops unit drained good twice , ops ok now at this time "

"JB out 8/26/23. Customer states that when heating food in the microwave oven, steam is produced and the steam does not escape the oven cavity: oven cavity is steamy at end of heating.Inspected vent system and verified vent is operating properly. Advised customer that the vent system takes steam and smoke produced by cooking on the cooktop directly below the OTR microwave oven up and directs it outside the house. Tested operation of oven by heating a large bowl of water for seven minutes and end of cooking cycle, open microwave door and found bowl of water, boiling and producing steam. Verified steam on interior ceiling of microwave, oven cavity. Advise customer exhaust vent hood feature of microwave and is not designed to ventilate the interior of an cavity. It is normal for foods that are heated, which contain a high Contant of water or moisture will produce steam if cooked or heated, uncovered. Foods that contain a small amount of water will give off much less or no steam. Unable to verify any mechanical defect today. Microwave oven is operating as it is designed. The steam being detected by the consumer is normal. Advise customer of one time courtesy no charge on a no defect. Found service call visit. No repair made. No charge to customer. Job complete."

"On arrival cx states unit just keeps clicking, found lid depressed causing lid lock to bind, popping lid into correct position allows for proper operation. Unit is functioning as designed."

"Replaced broken parts, and now rails are on as designed. Job complete"

"Replaced FC defrost thermistor, control box, repaired liner. Unit is cooling properly at this time. Advised customer to allow 24 hours before loading food. Complete."

"Because of a creaking nose emanating from ice maker and no ice production, a new ice machine has been replaced"

"Wall oven was not heating properly, checked thermostat replaced what was needed and calibrated unit 10 degrees above temp. Job complete"

"Cycled unit and found bad connection to drain pump. Secure connection, and re-tested unit now working as designed job completed"