Unable to pull out unit completely due to short gas connector. Instructed customer to have 5 ft gas connector installed. Needs LH and RH latches. 4 count job. Allow 3 hours. Need to call tech line.; ordrng 1 W11029221 (Latch)

"Ran diagnostics. Had f7e1, f7e6 error codes. Cleared codes. Found capacitor failed, belt slipping. Replaced belt, and capacitor per service pointer W11632927. Locks/ unlocks, fills, agitates, drains, rinses, dispenses, and spins properly at this time. Advised customer to use less detergent. Complete.; used 1 W11395618 (Capacitor), and 1 WPW10006384 (Belt) from stock"

Found water under drawers. This is due to a clogged up drain orifice. With steamer had drain cleared up.

"Replaced pump assembly. Locks/ unlocks, fills, washes, drains, rinses, dispenses, and spins properly at this time. Advised customer to use laundry sanitizer if clothes still have odor. Unit is working properly as designed. Complete."

Called tech line. SR # 7738864272. Need to call tech line while in home. 3 count job. Allow 2 1/2 hours.; ordrng 1 WPW10464534 (Keypad/ control)