"Upon arrival, inspected unit found the unit had a broken lid latch. Also found a broken wire to the drain pump on the lower wire harness, ordering a lower wire, harness and lid latch for the unit. Please send back the main control board. Spoke with Greg. There is a concession and authorization code for this.; ordrng 1 W11513248 (Lid latch) and 1 W11643701 (Lower wire, harness)"

"On rival found that unit was not heating, making a loud, growling noise tested mag mag is not working as intended ordering a new mag, and; ordrng 1 W10754299 (Magnetron) and 1 W11256462 (Diod)"

upon arrival inspected unit from the unit had a sheet of ice on the lower shelf in the freezer compartment causing unit to not cool correctly and close correctly. Found a clogged drain cleared the drain also replaced the evaporator fan and harness that comes with the bimetal unit is now working as intended job complete

Upon arrival found that evaporator cover assembly did not come with the evaporator fan and the Mr. harness ordering these parts rescheduling the job for Thursday the second this will need a two job count. Also ordering damper and fan support.; ordrng 1 W11087438 (Evaporator fan motor with harness and thermometer) and 1 WPW10389152 (Evaporator fan support) and 1 WPW10248595 (Damper control)

Fresh food evap drip pan clogged and overflowing with water.filter housing leaking at connection point and water leaking from water valve.ordered filter housing and water valve.; ordrng 1 W10906054 (Filter housing) and 1 W11535162 (Dual water valve)