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Local Reviews
for Westlake Village, CA

Appliance Repair Specialist Rated 4.6 out of 5 stars based on 60 customer reviews

Map of Westlake Village, CA

he fixed it




Review of Appliance Repair Specialist

this guy knew how soap dispenser worked, prior guy didn't -- there was nothing wrong with the machine.


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.


Map of Westlake Village, CA

Awful




Review of Appliance Repair Specialist

Our home is a fully remodeled home so everything is new! While the repairman was here he made huge scratches on my wall and my beautiful kitchen cabinets & ran out of here so quickly without telling me anything about it. I ran to catch him but he drove off immediately. I obviously took pictures and called the office to report. I never want anyone from that company in my house!


Response from Appliance Repair Specialist:

Thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. I have escalated this matter to management. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.


Map of Westlake Village, CA

Great Service




Review of Appliance Repair Specialist

Danny was so helpful. He was courteous, professional, and helpful.


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide courteous, professional service at Appliance Repair! We appreciate your time and business.


Map of Westlake Village, CA

Danny was helpful in answering questions




Review of Appliance Repair Specialist

He was very professional and I would request him again to service my Whirlpool refrigerator.


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a stellar experience with Danny. Hope to work with you in the future!


Map of Westlake Village, CA

Amazing human being !




Review of Appliance Repair Specialist

Danny was so awesome. Such a nice guy and very knowledgeable on all my appliances. Right on time and incredibly helpful. Thank you so much Danny!


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Danny! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Map of Westlake Village, CA

Awesome service




Review of Appliance Repair Specialist

Danny our technician was excellent! He was Very professional, friendly, and He Quickly and expertly repaired our refrigerator. I highly recommend him!


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your refrigerator is up and running, thank you for your time and business.


Map of Westlake Village, CA

service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We appreciate your time and business.


Map of Westlake Village, CA

Knowledgeable and Personable




Review of Appliance Repair Specialist

Danny was great! He knew what the problem was right away and fixed it well. Very personable and helpful too.


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Map of Westlake Village, CA

Professional, Helpful,




Review of Appliance Repair Specialist

Joe very courteous and professional Highly recommend


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Joe. Hope to work with you in the future!


Map of Westlake Village, CA

Good experience




Review of Appliance Repair Specialist

The work was done quickly, professionally, and with a smile.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Joe! We strive for such service and are more than glad to know your appliance is up and running, thank you for your time and business.


Great knowledge, professional, polite




Review of Appliance Repair Specialist

On time , courteous


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.


Good




Review of Appliance Repair Specialist

Good


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great job




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


On time and Great Service




Review of Appliance Repair Specialist


On time and Great Service




Review of Appliance Repair Specialist

Maytag new washer repair was warranty. Prompt and did research to solve problem.


Lowe's Dryer repair/a disaster!




Review of Appliance Repair Specialist

This has taken months: 1st the quarantine, then the service to decide what was wrong, then the part didn't come in. Once the "repair" was supposedly completed, the dryer still DOES NOT WORK!!!! I'm at a loss for words, other than to say I want a new, working dryer!!!!!


Response from Appliance Repair Specialist:

Hi Lisa, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. I have escalated this matter to management, please feel free to give us a call at 661-587-1300 so we can help rectify the issue. We appreciate your time and business.


The best!




Review of Appliance Repair Specialist

Joe arrived on time and had my fridge working in a very short time. Would highly recommend.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Joe! We strive for such service and are more than glad to know your fridge is up and running, thank you for your time and business.


Gladiator repair




Review of Appliance Repair Specialist

Horrible!!! In and out within 5 minutes. Apparently seal on door fixed itself but he would not do door reversal as was requested in originally. Will not use your company again


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. We set a high standard for our company and technicians and are truly sorry to hear that standard was not met in your interaction with us. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300, and/or if there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Carol




Review of Appliance Repair Specialist

Excellent professional service


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Washer




Review of Appliance Repair Specialist

AT first I was not sure if the technician was new to the job and inexperienced and contemplated stopping him from moving forward with the service. He kept making comments like " are you kidding me?! I can't believe they put this part here, usually it's on the other side." I was worried he was doing the brand new machine more harm than good. But I let him finish and he actually did resolve the unusual sound we were hearing during the wash cycle. now it's functioning well and it's quiet. Thank you!


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


no title




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


service tech smarts




Review of Appliance Repair Specialist

great team


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Nancy




Review of Appliance Repair Specialist

Excellent service


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Fixed it on second visit




Review of Appliance Repair Specialist

Should have had all the parts on the first visit. Initial visit cost should go towards repair. Ridiculous to pay 115 for nothing. Understand that is the cost if I don't do service with them but it doesn't count even if you do. I would also suggest changing that.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Mouhebaty




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Joe gives great service & excellent job!! Greatly appreciated....




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Great




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great service.




Review of Appliance Repair Specialist

The microwave was defective, whirlpool offered to replace the appliance and install at no cost to me.


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Nice service




Review of Appliance Repair Specialist

Kept me notice of appointment confirmation and where the repair man was. It was a thoughtful service.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! Thank you for your time and business.


Cheryl




Review of Appliance Repair Specialist

Great service. He was efficient and knowledgeable.


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair. Hope to work with you in the future!


Dishwasher repair




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


5 star service from Aaron




Review of Appliance Repair Specialist

Exceptional service from Aaron he did a fantastic job. However the cost of service is too much.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our technician Aaron! We strive to provide excellent and exceptional service. Thank you for your time and business.


Great Service




Review of Appliance Repair Specialist

Knew within 5 minutes what the issue was, and fixed it!


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Great Service




Review of Appliance Repair Specialist

Very happy with the service


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Problem solved




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Danny G.

Danny G.

WASHER MAYTAG MHW8630HC1 Unit is not washing clothes properly and dispenser is not dispensing properly Advised client that on this model the dispenser need to be filled up to 14 oz of he detergent and when the screen display low detergent it means it’s time to refill the tank again Filled up tank with he detergent and ran a self diagnostics test unit completed with no leaks and no issues Show client how to clean washer with affresh and to wipe door down when done doing laundry Washer is working properly

Near Oakshore Dr, Westlake Village, CA 91361
Joe M.

Joe M.

WASHER MAYTAG MHW8630HW1 Replaced rotor and stator and tested unit. Unit began to function as designed. Job complete.

Near Windy Mountain Ave, Westlake Village, CA 91362
Danny G.

Danny G.

RANGE WHIRLPOOL JES1750FS0 Sr#772936445Called techline to document call Unit is shocking me when oven is being used and getting hot I pulled unit out and check for any loose connection or grounded wire and none found, I’m ordering harness and controls and terminal block ; ordrng 1 W10779716 (elmnt-bake) and 1 W11190470 (harns-wire) and 1 W11226497 (cord-power) and 1 W11295990 (cntrl-elec) and 1 WP8203546 (block-term)

Near Willowgreen Ct, Westlake Village, CA 91361
Isidro L.

Isidro L.

DISHWASHER WHIRLPOOL KODE307ESS03 "On arrival I uninstalled unit from cabinetry, removed panels and door latch, reinstalled new door door latch, tested unit, unit tested okay at this time of service, unit is now operating properly as designed...job complete"

Near Mesa Ridge Ave, Westlake Village, CA 91362
Danny G.

Danny G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Unit has no lights and not dispenser not working Found broken harness to ui drawer panel Need to order parts and rs call ; ordrng 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)

Near Sandycreek Dr, Westlake Village, CA 91361
Danny G.

Danny G.

ICE MACHINE JENN-AIR JIM159XYRS0 Unit is not making ice Found faulty pump and broken grid Need to order parts and rs call ; ordrng 1 W10919199 (grid-cuttr) and 1 W11325175 (PUMP WITH SENSOR )

Near Freshwind Cir, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit is leaking water from ice maker Found fill tube frozen Defrost ice bucket and ice maker and fill tube using a steamer Reinstall auger assy Test ice maker and cycled and unit is filling up with no leaks and no issues Advised client to allow 24hrs for unit to proper temp

Near Sherwood Dr, Westlake Village, CA 91361
Joe M.

Joe M.

DISHWASHER KITCHENAID KDTM504EPA Seal on pump and motor assembly is leaking. Order pump and motor assembly ; ordrng 1 W10861526 (pump&motor)

Near Foxfield Dr, Westlake Village, CA 91361
Joe M.

Joe M.

WASHER MAYTAG MHW8630HW1 Units stator and rotor are making noise ordering parts.; ordrng 1 W11314361 (rotor) and 1 W11354542 (ROTOR )

Near Windy Mountain Ave, Westlake Village, CA 91362
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL KRFC300ESS Doors are not leveled Handle are loose Unit is making vibrating noisesFound copper line vibrating against the cabinet wall Adjusted lines and reinstall unit Level doors out Clean condenser Adjusted unit to correct temps Unit is now working properly No more vibration noise when turning on Turn on humidity control since it was building up moisture on left hand door.

Near Summershore Ln, Westlake Village, CA 91361
Danny G.

Danny G.

ICE MACHINE WHIRLPOOL KUIC15PRXS2 Moldy and needs cleaning and broken grid cutter replaced tubes and pumps and hoses and pan and grid cutter Found broken harness to sensor Rewire and correct corrosion wires Reinstall unit and power and cycledUnit cycled and kicked on compressor and started to cool and circulation of water is ok Advised client to allow 24hrs for a full bucket of ice

Near Fairbreeze Cir, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit is not cooling Replaced sensor and evap and mount in proper place Replaced ui and program unit to defrost mode 2Advised client to allow 24hrs for unit to reach proper temperature

Near Saddle Mountain Dr, Westlake Village, CA 91361
Danny G.

Danny G.

WASHER WHIRLPOOL WFW95HEDW0 Unit is not spinning Test unit and no error codes Found Check unit and found some cycles with spin selection on low Program washer to proper spin setting and test unit with a load of towels with client Unit is working properly and spinning at proper speed Unit is working and draining and spinning properly

Near Woodland Grove Ct, Westlake Village, CA 91362
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 Unit is not working and not cooling Replaced main control and ui and compressor control Reinstall and power up no floor damage Unit powered up and compressor kicked on Advised client to allow 24hrs for unit to reach proper temperature

Near Old Colony Way, Westlake Village, CA 91361
Isidro L.

Isidro L.

DISHWASHER WHIRLPOOL KODE307ESS3 "On arrival customer stated unit was not working properly, ran diagnostics found unit with error code F5E1, ordering parts; ordrng 1 W10883049 (latch-door) and 1 W11179310 (cntrl-elec)"

Near Mesa Ridge Ave, Westlake Village, CA 91362
Isidro L.

Isidro L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "On arrival I found a broken shelf glass, ordering part ; ordrng 1 W10807832 (shelf-glas) and 1 W11245713 (shelf-glas)"

Near Breezeport Dr, Westlake Village, CA 91361
Danny G.

Danny G.

WASHER MAYTAG MVWC565FW2 Unit won’t start a cycle Yes unit and washer gave me an error code of long fill Ran a self test and u it is not getting any hot water Emoted hoses and no hot water going to the washer Advised client washer is ok and both washer valves are working and h needs to get in contact with a plumber Reinstall washer and no leaks found

Near Hawksway Ct, Westlake Village, CA 91361
Danny G.

Danny G.

ICE MACHINE WHIRLPOOL KUIC15PRXS2 Broken and dirty hosesFound ic maker grid broken and unit full of mildew and dirt Provided cod estimate to client Client agreed to get unit repaired; ordrng 1 2313702 (water pump) and 1 W10863947 (tube) and 1 WP2313637 (grid-cuttr) and 1 WP2313705 (pump) and 1 WP2313851 (tube) and 1 WP2313890 (hose) and 1 WP2324334 (pan-water)

Near Fairbreeze Cir, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR KITCHENAID KBSN602ESS01 No freezer light and making loud noises when door is opening Found faulty led modules and bad hinges Need to order parts and rs call This will require 2man job for hinge replacement ; ordrng 1 2267193 (extension) and 1 W11171640 (shim-hinge) and 2 W11462342 (MODULE)s and 1 WPW10485980 (hinge-door)

Near Bridgegate Ct, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Unit is leaking on rear wall Replaced heater and gum Reinstall unit and advised client to allow 24hrs for unit to reach proper temperature Set unit to proper temps

Near Bright Glen Cir, Westlake Village, CA 91361
Danny G.

Danny G.

FREEZER WHIRLPOOL WRF535SMBM00 Broken glassUsed vacuum to clean broken glassReinstall all shelves and drawers and install glassCleaned condenser Advised client to allow 24hrs for unit to reach proper.

Near Triunfo Canyon Rd, Westlake Village, CA 91361
Hector Z.

Hector Z.

REFRIGERATOR JENN-AIR JFFCC72EFS00 Replaced: Ice Maker fill tube (W11230096) and Ice Maker (W10908387). Tested ok.

Near Saddlecrest Ln, Westlake Village, CA 91361
Rich S.

Rich S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Root cause Joe is the thermistor contact with the evaporator for this issue. Sent fan harness just in case...Please install w10902214 thermistor.use foil and zip ties. You have already replaced the relay board. Remember the brains are in the UI, sent as well.I ran diagnostics passed evaporator thermistor test.Send Joe back please.; ordrng 1 W10902214 (thermistor) and 1 W11087438 (motor-evap) and 1 W11387386 (UI) and 1 WPW10389152 (support)"

Near Saddle Mountain Dr, Westlake Village, CA 91361
Danny G.

Danny G.

DISHWASHER WHIRLPOOL WDT750SAHZ0 F4e3F6e2F7e1Unit is not washing the dishes Provided estimate to client Unit will require a new pump motor Client is going to call whirlpool 1st and call us back

Near Cardoza Dr, Westlake Village, CA 91362
Hector Z.

Hector Z.

DRYER WHIRLPOOL LDG7304AAE "Replaced: Blower Wheel (Y303836), Retainer Ring (WP9703438) and Drive Belt (WPY312959). Tested ok."

Near Sunstone St, Westlake Village, CA 91362
Danny G.

Danny G.

WASHER WHIRLPOOL WFW5620HW0 Broken dispenser Found broken dispenser Replaced dispenser and reinstall unit Ran a test cycle and unit completed with no leaks and no issues Unit is working properly

Near Sherwood Dr, Westlake Village, CA 91361
Isidro L.

Isidro L.

DISHWASHER KITCHEN AID KDTE254ESS2 "On arrival cx stated unit was missing piece, on inspection found unit to have a missing dish rack clip, customer okay unit, no further problems, unit is operating properly as designed...job complete"

Near Sherwood Dr, Westlake Village, CA 91361
Danny G.

Danny G.

WASHER WHIRLPOOL WFW94HEAW0 F6e1F4e0F5e2f0e1Unit is not washing properly Error codes of f6e1. Client will think about it and call us back.

Near S Westlake Blvd, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR KITCHENAID KBSD618ESS01 Ice dispenser is not working Replaced all controls Test dispenser and water and ice is working properly

Near Rim Crest Dr, Westlake Village, CA 91361
Hector Z.

Hector Z.

REFIRGERATOR KITCHENAID KRFC704FPS03 Customer is concerned of refrigerator not dispensing water as well ice maker intermittently not producing ice. I checked the unit and ordered parts related to the problem. ; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve) and 1 W11087492 (switch) and 1 W11194380 (valve) and 1 W11251709 (pad) and 1 W11442053 (USER INTERFACE )

Near Thorncroft Ct, Westlake Village, CA 91361
Danny G.

Danny G.

WASHER WHIRLPOOL WFW95HEDW0 Unit is making loud noise when spinning Found faulty bearing Replaced tub Reinstall washer No floor or cabinet damage Ran a test cycle and unit completed with no issues .

Near Woodland Grove Ct, Westlake Village, CA 91362
Hector Z.

Hector Z.

WASHER WHIRLPOOL WFW5620HW0 "Customer is concerned of washer been unresponsive. I checked the unit and the unit doesn’t respond to commands. I set the unit in diagnostic, it take the diagnostic but it doesn’t execute the commands. The UI and the ACU has to be replace. Dryer sitting on top of washer inside a closet. ; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)"

Near Via Colinas, Westlake Village, CA 91362
Hector Z.

Hector Z.

DRYER WHIRLPOOL LDG7304AAE "Customer is concerned of dryer been noisy during operation. I checked the unit and I found a worn out blower wheel and drive belt.; ordrng 1 WP9703438 (ring-retnr) and 1 WPY312959 (belt) and 1 Y303836 (blower wheel)"

Near Sunstone St, Westlake Village, CA 91362
Danny G.

Danny G.

REFRIGERATOR KITCHENAID KSCS25FVMS03 Unit is leaking water Found drain tube clogged with lint Found rear and front condenser dirty with lint Used vacuum to clean condenser a rear panel Removed and cleared drain tube and drain pan Reinstall unit and ran a cup of water into the drain pan and unit is draining properly.

Near Triunfo Canyon Rd, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit is freezing food Found diffuser being open all the time Replaced diffuser Reinstall unit and set u it to proper temp Advised client to allow 24hrs for unit to reach proper temp

Near Deerpark Ct, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Adapter kit was not received Called office to reschedule call and advised client Ordering part ; ordrng 1 W10619962 (heater)

Near Bright Glen Cir, Westlake Village, CA 91361
Isidro L.

Isidro L.

DISHWASHER KITCHEN AID KDTE254ESS2 "Installed dish rack, positioned, and adjuster, tested unit, unit is now operating properly as designed...job complete"

Near Sherwood Dr, Westlake Village, CA 91361
Hector Z.

Hector Z.

REFRIGERATOR JENN-AIR JFFCC72EFS00 Customer is concerned of no ice production. I checked the unit and I found the ice maker fill tube heater wire broken. Ordered the Ice Maker and the Fill Tube.; ordrng 1 W10908387 (icemaker) and 1 W11230096 (tube-water)

Near Saddlecrest Ln, Westlake Village, CA 91361
Isidro L.

Isidro L.

DRYER WHIRLPOOL MED6230HW0 "On arrival cx stated unit was making noise, and shaking , on inspection found units heating element making noise, I took the unit apart, fixed as best as possible and made it way quieter and secured heating element , customer approves of noise, tested unit, unit is operating properly as designed..."

Near Triunfo Canyon Rd, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Unit is leaking water and condensation from rear adapter kit wall Need to redo adapter kit again ; ordrng 2 212643 (Gum)s, used 1 W10619962 (Adapaterkit) from stock"

Near Bright Glen Cir, Westlake Village, CA 91361