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Local Reviews
for Westlake Village, CA

Appliance Repair Specialist Rated 4.6 out of 5 stars based on 52 customer reviews

Map of Westlake Village, CA

Professional, Helpful,




Review of Appliance Repair Specialist

Joe very courteous and professional Highly recommend


Map of Westlake Village, CA

Good experience




Review of Appliance Repair Specialist

The work was done quickly, professionally, and with a smile.


Map of Westlake Village, CA

Great knowledge, professional, polite




Review of Appliance Repair Specialist

On time , courteous


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.


Map of Westlake Village, CA

Good




Review of Appliance Repair Specialist

Good


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of Westlake Village, CA

Great job




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Map of Westlake Village, CA

On time and Great Service




Review of Appliance Repair Specialist


Map of Westlake Village, CA

On time and Great Service




Review of Appliance Repair Specialist

Maytag new washer repair was warranty. Prompt and did research to solve problem.


Map of Westlake Village, CA

Lowe's Dryer repair/a disaster!




Review of Appliance Repair Specialist

This has taken months: 1st the quarantine, then the service to decide what was wrong, then the part didn't come in. Once the "repair" was supposedly completed, the dryer still DOES NOT WORK!!!! I'm at a loss for words, other than to say I want a new, working dryer!!!!!


Response from Appliance Repair Specialist:

Hi Lisa, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. I have escalated this matter to management, please feel free to give us a call at 661-587-1300 so we can help rectify the issue. We appreciate your time and business.


Map of Westlake Village, CA

The best!




Review of Appliance Repair Specialist

Joe arrived on time and had my fridge working in a very short time. Would highly recommend.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Joe! We strive for such service and are more than glad to know your fridge is up and running, thank you for your time and business.


Map of Westlake Village, CA

Gladiator repair




Review of Appliance Repair Specialist

Horrible!!! In and out within 5 minutes. Apparently seal on door fixed itself but he would not do door reversal as was requested in originally. Will not use your company again


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. We set a high standard for our company and technicians and are truly sorry to hear that standard was not met in your interaction with us. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300, and/or if there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Carol




Review of Appliance Repair Specialist

Excellent professional service


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Washer




Review of Appliance Repair Specialist

AT first I was not sure if the technician was new to the job and inexperienced and contemplated stopping him from moving forward with the service. He kept making comments like " are you kidding me?! I can't believe they put this part here, usually it's on the other side." I was worried he was doing the brand new machine more harm than good. But I let him finish and he actually did resolve the unusual sound we were hearing during the wash cycle. now it's functioning well and it's quiet. Thank you!


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


no title




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


service tech smarts




Review of Appliance Repair Specialist

great team


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Nancy




Review of Appliance Repair Specialist

Excellent service


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Fixed it on second visit




Review of Appliance Repair Specialist

Should have had all the parts on the first visit. Initial visit cost should go towards repair. Ridiculous to pay 115 for nothing. Understand that is the cost if I don't do service with them but it doesn't count even if you do. I would also suggest changing that.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Mouhebaty




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Joe gives great service & excellent job!! Greatly appreciated....




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Great




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great service.




Review of Appliance Repair Specialist

The microwave was defective, whirlpool offered to replace the appliance and install at no cost to me.


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Nice service




Review of Appliance Repair Specialist

Kept me notice of appointment confirmation and where the repair man was. It was a thoughtful service.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! Thank you for your time and business.


Cheryl




Review of Appliance Repair Specialist

Great service. He was efficient and knowledgeable.


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair. Hope to work with you in the future!


Dishwasher repair




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


5 star service from Aaron




Review of Appliance Repair Specialist

Exceptional service from Aaron he did a fantastic job. However the cost of service is too much.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our technician Aaron! We strive to provide excellent and exceptional service. Thank you for your time and business.


Great Service




Review of Appliance Repair Specialist

Knew within 5 minutes what the issue was, and fixed it!


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Great Service




Review of Appliance Repair Specialist

Very happy with the service


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Problem solved




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Great service




Review of Appliance Repair Specialist

There was no service charge. The refrigerator was purchased on Nov.2018 but delivered on December 2018. The first time the water and ice filter was to be changed ,could not remove the old filter(stucked), was replaced by Aaron Bass with the filter I bought already..Now it would be easy to replace the next time,cause the filter comes down as soon as you open the compartment cover of the filter inside the fridge.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Ashraf




Review of Appliance Repair Specialist

Very informative


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Erica




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Good, thoughtful service.




Review of Appliance Repair Specialist

He took the time and care to check out the freezer and potential problems with the door gasket. With his attention to details, we believe everything is working fine.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Great service




Review of Appliance Repair Specialist

Jesus Castanon is excellent at his job & he always arrives with a smile! His positive attitude in providing excellent customer service is outstanding. He solves the problems & returns in a timely fashion with parts in hand to fix the issues! He’s an asset to the company! Thank you!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Very knowledgeable




Review of Appliance Repair Specialist

Aaron was extremely knowledgeable, personable, and professional.


Quick and Friendly




Review of Appliance Repair Specialist

Got the work done quickly and Jesus was very pleasant to work with. It was nice that they could give me a 2 hour appointment window (instead of 4 hours). The only issue was that a replacement part obtained from Whirlpool was dead on arrival, but that was not the repairman's fault.


Great Service = A+ Technician




Review of Appliance Repair Specialist

Hector was able to fix the burner igniter on my range where two technicians from other companies had not succeeded. In the future, I intend to call your Company first.


Response from Appliance Repair Specialist:

Hello Solange, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Hector Z.

Hector Z.

WASHER WHIRLPOOL WTW8500DC5 Customer is concerned of washer controls not responding I checked the unit and the user Interface is receiving voltage from the ACU but is having a hard time to make any selection. Also I set the unit in diagnostic and there is a F2E1 code (Stuck key). Ordered the Console (W11095624) and rescheduled.; ordrng 1 W11095624 (console)

Near Janlor Dr, Westlake Village, CA 91362
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer was concerned of no ice production. I checked the unit and I found ice maker door harness (Bottom of the door) not connected all the way in. I adjusted connector and ran a Ice Harvest test. Tested ok.

Near Winding Ln, Westlake Village, CA 91361
Joe M.

Joe M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Sr7728815823 . Replaced control board unit is also having issue with million heater. Removed million heater and placed it on there correctly. If customer calls back please let me know immediately I would like to call Whirpool

Near Saddle Mountain Dr, Westlake Village, CA 91361
Isidro L.

Isidro L.

DISHWASHER KITCHEN AID KDTE254ESS2 "On arrival found unit with broken,ordering parts,; ordrng 1 WPW10195839 (dishrack adjuster) and 1 WPW10195840 (positioner) and 1 WPW10546503 (adjuster)"

Near Sherwood Dr, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL KSSC42QMS00 Unit is not making ice Found faulty ice maker Replaced ice maker and power unit up and ice maker cycled and filled up with water Advised client to allow 24hrs for a full bucket of ice and also to reach proper temp.

Near Rim Crest Dr, Westlake Village, CA 91361
Danny G.

Danny G.

WASHER WHIRLPOOL WFW95HEDW0 Unit is making loud noises when spinning Found faulty bearing Need to order tub assy; ordrng 1 WPW10409997 (tub-outer)

Near Woodland Grove Ct, Westlake Village, CA 91362
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit is freezing food Found faulty diffuser Need to order part and rs call ; ordrng 1 W11164593 (diffuser)

Near Deerpark Ct, Westlake Village, CA 91361
Joe M.

Joe M.

DISHWASHER KITCHENAID KUDS30FXSS8 Replaced water valve job complete

Near Greengate Ct, Westlake Village, CA 91361
Joe M.

Joe M.

REFRIGERATOR WHIRLPOOL KRSC503EBS01 Replaced parts job complete

Near Ashford Ct, Westlake Village, CA 91361
Joe M.

Joe M.

DISHWASHER KITCHENAID KUDS30FXSS8 Unit is leaking from water valve. Ordering water valve. ; ordrng 1 WPW10327249 (water intake valve)

Near Greengate Ct, Westlake Village, CA 91361
Hector Z.

Hector Z.

RANGE - ELECTRIC KITCHEN AID KFGD500ESS Customer was concerned of upper oven bake not working. I checked the unit and I found the Bake Igniter open. Replaced oven Igniter (12400035). Tested ok.

Near W Sierra Dr, Westlake Village, CA 91362
Hector Z.

Hector Z.

KITCHEN WHIRLPOOL KUDS40CVSS0 Customer cancel the call at the door.

Near Strandway Ct, Westlake Village, CA 91361
Joe M.

Joe M.

RESIDENTIAL REFR KITCHEN AID KRFC704FSS00 Units hinge was worn out causing it to not close properly. I was able to make work by disassembling hinge and replacing washer. Job complete

Near Evenstar Ave, Westlake Village, CA 91361
Joe M.

Joe M.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Replaced Partsand icemaker dropped ice while I was in home. Job complete

Near Kentfield Ct, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Making loud noises when dispensing water and broken wheelsReplaced wheels and pulled unit out using floor protection replaced valves and test dispenser and no leaks found Reinstall unit no floor or cabinet damage Level unit out and unit is working properly

Near Devonshire Ave, Westlake Village, CA 91361
Joe M.

Joe M.

REFRIGERATOR KITCHENAID KRFC704FSS00 Unit was not cooling before unplugging unit. After unplugging unit mad plugging it back in unit began to function as designed. Unit is passing all tests in diagnostics

Near Ashford Ct, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Not making ice Ran test 57 and got error code e2 and won’t reset Replaced ice maker Reinstall unit and power Unit cycled and started to fill up with water Unit is now working properly

Near Bright Glen Cir, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL WRF535SMBW00 Unit is not making ice Found faulty old style ice maker and faulty valve Replaced valve and ice maker Reinstall unit and test ice maker unit cycled and filled up with water No water leaks found No floor or cabinet damage Advised client to allow 24hrs for unit to reach proper temperature

Near Viewlake Ln, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Not making ice Found loose connection at power supply Reinstall unit and ice maker cycled

Near Bright Glen Cir, Westlake Village, CA 91361
Danny G.

Danny G.

WASHER WHIRLPOOL WFW5620HW0 Broken dispenser and unit is shaking all over the place Found unit with shipping bolts Removed shipping bolts Reinstall unit and ran a test cycle unit completed with no leaks and no issues Unit is working properly Need to order broken dispenser ; ordrng 1 W11223753 (nameplate) and 1 W11318818 (handle) and 1 W11465532 (DISPENSER)

Near Sherwood Dr, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Unable to do repair due to unit is unable to roll out Found broken wheels Need to order parts and rs call ; ordrng 1 WPW10515762 (roller) and 1 WPW10515763 (roller)

Near Devonshire Ave, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Unit is building up moisture on ice maker facial panel Replaced and install new heater kit and gaskets and harness Reinstall unit and power upAdvised client to 24 hrs for unit to reach proper temp.

Near Bright Glen Cir, Westlake Village, CA 91361
Danny G.

Danny G.

DISHWASHER KITCHENAID KDTE204ESS1 Leaking water Put unit into test mode and found error code F9e1 Found faulty diverter valve on sump assy Need to order part and rs ; ordrng 1 WPW10605058 (pump&motor)

Near Oakcottage Ct, Westlake Village, CA 91361
Joe M.

Joe M.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Unit needs a service kit number W10619962 due to the icemaker fascia freezing up. Ordering part.; ordrng 1 W10619962 (heater)

Near Bright Glen Cir, Westlake Village, CA 91361
Danny G.

Danny G.

DISHWASHER KITCHENAID KDPE334GPS0 Unit won’t start a cycle Found faulty float switch Replaced switch and reinstall unit and ran a self test cycle Unit completed with no issues and no leaks Unit is working properly Advised client to clean dishwasher with affresh

Near Saddletree Dr, Westlake Village, CA 91361
Joe M.

Joe M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced icemaker job complete

Near Saddle Mountain Dr, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL WRF535SMBW00 Unit is not making ice Found faulty ice maker Need to order parts and rs call ; ordrng 1 W10884390 (ICE MAKER )

Near Viewlake Ln, Westlake Village, CA 91361
Hector Z.

Hector Z.

OVEN WHIRLPOOL KODE507ESS01 "Replaced: Control Panel (W10588729), Electronic Control (W10801665) and Electronic Control (W11179310). Tested ok.."

Near Oakshore Dr, Westlake Village, CA 91361
Danny G.

Danny G.

WASHER WHIRLPOOL WTW5005KW0 Unit is not completing cycle Test unit and found unit with drain hose install completely into drain and causing washer to siphon water out during washReinstall hose properly and ran a self test cycle unit completed with no leaks and no issues Showed client how to load washer and what cycles to use depending on load and also showed client how much soap to use Unit is working properly

Near Little John Ln, Westlake Village, CA 91361
Danny G.

Danny G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Unit is making loud noises when dispensing water Need to order water pressure regulator and rs call ; ordrng 1 W10786952 (valve)

Near Devonshire Ave, Westlake Village, CA 91361
Joe M.

Joe M.

DISHWASHER KITCHENAID KDTE334GPS0 Unit needs a new pump and motor assembly because it can not recirculate water ; ordrng 1 W11178672 (pump&motor)

Near S Westlake Blvd, Westlake Village, CA 91361
Joe M.

Joe M.

DRYER MAYTAG MGDB765FW0 Ordered wrong door seal. Ordering correct seal ; ordrng 1 WPW10354795 (seal-door)

Near Valecroft Ave, Westlake Village, CA 91361
Joe M.

Joe M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit needs a ice maker because ice maker is making a lot of noise and not working ; ordrng 1 W11294907 (icemaker)

Near Saddle Mountain Dr, Westlake Village, CA 91361
Hector Z.

Hector Z.

OVEN WHIRLPOOL KODE507ESS01 Customer is concerned that intermittently the oven lost display. Upon arrival oven display was working. Ordered parts and rescheduled.; ordrng 1 W10801665 (cntrl-elec) and 1 W11179310 (cntrl-elec)

Near Oakshore Dr, Westlake Village, CA 91361
Hector Z.

Hector Z.

REFRIGERATOR KITCHENAID KRFF302ESS02 Customer was concerned of having problems to open or close left fresh food compartment door. I checked the unit and I adjusted door. Tested ok.

Near Lakeridge Ln, Westlake Village, CA 91361
Joe M.

Joe M.

WASHER KITCHENAID KRFC300ESS03 7728245416 . Sterling Unit is being replaced

Near Denver Springs Dr, Westlake Village, CA 91361
Joe M.

Joe M.

WASHER AMANA NTW4516FW3 Replaced drain pump job complete.

Near Marseille Way, Westlake Village, CA 91362
Joe M.

Joe M.

DISHWASHER KITCHENAID KDTE334GPS0 I do not have part will run call tomorrow it’s a very quick call.

Near S Westlake Blvd, Westlake Village, CA 91361
Joe M.

Joe M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced evap cover and fan. Job complete.

Near Saddle Mountain Dr, Westlake Village, CA 91361
Joe M.

Joe M.

WASHER AMANA NTW4516FW3 Unit needs a drain pump ordering part; ordrng 1 W10919003 (pump-water)

Near Marseille Way, Westlake Village, CA 91362