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Local Reviews
for West Hills, CA

Rated 1.0 out of 5 stars based on 1 customer reviews

Map of West Hills, CA

did not understand product




wasted our time. He knew almost nothing about the product. I had to prod him just to open to look at beyond the customer control panel. did not have any idea about running diagnostics thru the diagnostic interface plug put there by Kitchen Aid for diagnostics.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't than satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Michael M.

Michael M.

RANGE KITCHENAID KFGU766VSS01 Ordered WP8286936; ordrng 1 WP8286936 (holder-orf)

Near Daryn Dr, West Hills, CA 91307
Kenneth M.

Kenneth M.

REFIRGERATOR WHIRLPOOL WRS325FDAM01 Installed leaking guts and tested unit. Unit is now working properly. Customer approves function at this time no dents dings or blemishes on or around unit caused by technician.

Near Valley Cir Blvd, West Hills, CA 91307
Michael M.

Michael M.

RANGE KITCHENAID KFGU766VSS01 Tech removed dirty burner heads and installed new heads. Turned to ignite and burner ignites. Cx walked over and attempted to lite unit. Burner timed out before ignition. Can not determine cause of delayed ignition. Gas valve ops as intended. Tech cleaned contact area between burner base and electrode. No change.Center burner ops intermittently. techline to document findings.SR 77232817158002531301 Per AIGContinue with repair.

Near Daryn Dr, West Hills, CA 91307
Kenneth M.

Kenneth M.

REFIRGERATOR WHIRLPOOL WRS325FDAM01 Replaced light board at top and tested unit. Unit had working lights but the light in freezer was burned out. Ordering tapered lens for freezer. ordrng 1 WPW10515057 (light)

Near Valley Cir Blvd, West Hills, CA 91307
Michael M.

Michael M.

RANGE KITCHENAID KFGU766VSS01 Cx states unit takes too long too light but did not clean the burner head from last visit. Ordering new burner heads for center burner. Cx is major A° WPW10153033 WPW10163407Tech installed kitchenaid decal for cx.Return 10/24/18; ordrng 1 WPW10153033 (burnr-head) and 1 WPW10163407 (burnr-head)

Near Daryn Dr, West Hills, CA 91307
Kenneth M.

Kenneth M.

REFIRGERATOR WHIRLPOOL WRS325FDAM01 Found unit with a bad light board. Light in fridge are dimmed out. Ordering new LED board. Per customer request to reschedule Monday 10-15-18 Quoted. Customer $300. Collected $150 via CC. Will collect $150 on return visit. ; ordrng 1 WPW10515058 (light)

Near Valley Cir Blvd, West Hills, CA 91307
Michael M.

Michael M.

RANGE KITCHENAID KFGU766VSS01 Cx states cook top is hard to light some burners.Tech found all out side burners op just fine. Center burner head and orfice was extremely dirty. Tech cleaned orfice and wiped out debris. Took quick pic of build up of grease. Middle burner assembly ops fine but needs a severe cleaning. Need to order burner head but no service in home. Collected for SS name plate, will install on return visit.Need to order center burner head assembly. Tech has tried many many times to reach support and cannot get the assistance requested.

Near Daryn Dr, West Hills, CA 91307
Kenneth M.

Kenneth M.

kitchenaid refrigerator KBSD608ESS01 Found unit cooling at the service. Customer was concerned with control panel flashing 57 degrees and would not take selections for a few days. Informed customer that everything right now is working and that my biggest guess of problem was that when they plugged in unit the over temp alarm sounded and then eventually shut off once temps were reached for a set amount of time. Answered all questions customer had. If problem continues. Main board should be ordered per WPL service pointer.

Near N Marlboro Ln, West Hills, CA 91307