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Local Reviews
for West Covina, CA

Rated 3.5 out of 5 stars based on 2 customer reviews

Map of West Covina, CA

Ms




The ease of appointment set up was fantastic. The company called to confirm and window, then called back the next day for a one hour time frame, then called day of appt. When technician was on his way. That was great. The service man was unpleasant and didnt seem like he wanted to help me. He made several comments on why he should not be doing the repair, and blaming others, It got fixed. However I was not completely satisfied.


Response from Appliance Repair Specialist:

Hello, Thank you for your feedback. We are happy that our office was efficient and able to easily make your appointment. We strive to do all our repairs with a positive attitude and are sorry that was not your experience. If you would like to further discuss this, please feel free to email us at customerservice@ars.repair.


Map of West Covina, CA

Gloria





Response from Appliance Repair Specialist:

We appreciate you taking the time to leave a positive review! Thank you for your business. We look forward to working with you again when needed. Great Job Chase!


Steven W.

Steven W.

OVEN IKEA IBS300DS02 "Had f9e0 error code. Incorrect electrical power to unit message. Found from L1 to L2 116 V, from L2 to neutral 231 VAC. Advised to call licensed electrician to wire unit properly. Complete."

Near Newcrest Dr, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4955HW0 "Ran diagnostics. Had f7e5 error code. Cleared error code. Found shifter screws loose . Reinstalled shifter. Ran calibration, auto test,normal cycles. Fills, agitates, drains, rinses, & spins properly. Unit is working as designed. Advised to use deep wash, deep rinse settings for better wash ability. Job Complete."

Near W Pacific Ave, West Covina, CA 91790
Steven W.

Steven W.

REFIRGERATOR KITCHENAID KRFC704FSS00 Deiced RC evaporator. Replaced evaporator cover kit. Secured/ relocated thermistor with foil tape/ zip tie. Unit is cooling properly at time. Complete.

Near S Sunkist Ave, West Covina, CA 91790
Tyler F.

Tyler F.

REFIRGERATOR KITCHEN AID KRFF707ESS00 Customer stated that the unit had defrosted and melted everything then came back on on its own. Unit does not have a sealed system issue unit may have been stuck in defrost. Ordering front and rear boards in stock. S code for c9 troll boards customer to pay service call and labor.; ordrng 1 W10807590 (cntrl-elec) and 1 W11089931 (panel-ui)

Near N Lark Ellen Ave, West Covina, CA 91791
Steven W.

Steven W.

DRYER WHIRLPOOL WGD49STBW2 "Repair kit was returned 10/19. Replaced front panel, bearing ring, & bearing & seal( included with panel ). Had to adjust cabinet to make new front panel fit( bent ). Tumbling, heating properly. Complete."

Near E Charlinda St, West Covina, CA 91791
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Replaced FC door, control, air tower, fan blade kit. Sealed cabinet/ liner with RTV. Heat treated FC gasket. Advised customer to leave FC door closed 5 hours. Unit is cooling properly at this time. Complete."

Near S Montezuma Way, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WFW94HEXW2 "Replaced burnt MCU( motor control unit ). Ran diagnostics. No error codes. Ran quick test cycle, rinse/ drain/ spin cycle. Fills, washes, drains, rinses, & spins properly. Advised to use less detergent,no powder. Complete."

Near E Cortez St, West Covina, CA 91791
Steven W.

Steven W.

REFIRGERATOR WHIRLPOOL KRFC704FSS00 "Ran diagnostics. Has version 6.0 control. Found RC evaporator iced up. Needs cover. Unit has to be completely defrosted 24 hours before service; ordrng 1 W11167902 (COVER, EVAPORATOR )"

Near S Sunkist Ave, West Covina, CA 91790
Steven W.

Steven W.

DRYER WHIRLPOOL WGD49STBW2 "Found front panel damaged on both sides( sold as a clearance sale ) causing drum ring, felt bearing damage from large gap. Needs front panel( functional part),bearing & seal, bearing ring.; ordrng 1 279441 (bearing ring) and 1 279740 (panel) and 1 W11035878 (brng&seal)"

Near E Charlinda St, West Covina, CA 91791
Steven W.

Steven W.

WASHER MAYTAG MVWB835DW3 "Ran diagnostics. No error codes found. Called tech line got SR 7723214495. Per tech line unit is working as designed. Customer is using deep water wash, deep clean, power wash. Will call whirlpool customer service. Complete."

Near W Carlton Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER WHIRLPOOL WFW94HEXW2 Ran diagnostics. Had f6e1 error code. Found MCU control burnt. Needs MCU . EST 476.46. Labor 80.00; ordrng 1 WPW10374126 (cntrl-elec)

Near E Cortez St, West Covina, CA 91791
Steven W.

Steven W.

DISHWASHER AMANA ADB1400AGW1 "Ran diagnostics. No error codes found. Pre-ID parts were not needed. Ran service diagnostics cycle. Fills, washes, drains, rinses, dries properly. Instructed customer pauses during cycle are normal. Advised customer to install air gap. Complete."

Near W Swanee Ln, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JS48PPDUDB00 "Very little water from dispenser & into ice maker. Found fill valve screen plugged. Cleaned screen. Water flow is normal. Dispensing water properly, ice maker is filling properly. Unit is cooling properly at this time. Complete."

Near E Larkwood St, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5840BW0 "Replaced gear case, motor, shifter, capacitor, splutch, belt, tub ring, screw. Ran diagnostics. No error codes. Ran calibration, auto test cycle-passed. Fills, agitates, drains, rinses, spins properly. Advised to use less detergent. Complete."

Near S Juniper St, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WFW75HEFW0 "Ran diagnostics. Had SUD error code. Cleared error code. Ran quick cycle. Fills, washes, drains, rinses, dispenses, & spins properly. Door bellows is working properly. Advised to use good quality HE detergent “1” level on he liquid detergent cap. Complete."

Near Sparrow Ln, West Covina, CA 91790
Steven W.

Steven W.

REFIRGERATOR KITCHEN AID KRFF707ESS00 "Ran diagnostics. Compressor , fans run,not cooling properly. Weak frost pattern; ordrng 1 8201675 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"

Near N Lark Ellen Ave, West Covina, CA 91791
Steven W.

Steven W.

DRYER MAYTAG MGDB200VQ0 "Replaced blower housing,wheel, pulley, belt, & drum belt, lint chute grill, strike, catch. Delinted dryer( had lint fire ). Tumbles, heats properly. Vent crushed. Advised to have vent hood shortened, tube replaced. Complete."

Near E Herring Ave, West Covina, CA 91790
Steven W.

Steven W.

FREEZER KITCHENAID WRV986FDEM01 Replaced FC brackets/ slides. Deiced FC. Heat treated FC gasket. Advised to leave FC door closed 5 hours. Repaired per service pointer # w10842568. Installed adaptor kit. Cooling properly at this time. Complete.

Near E Florence Ave, West Covina, CA 91790
Steven W.

Steven W.

whirlpool dryer WGD75HEFW0 Ran diagnostics. Vibrating sound. Found motor vibrating, blower wheel out of round. Needs motor, blower wheel. 2 count job; ordrng 1 W11086656 (motor-drve) and 1 WPW10211915 (wheel), Replaced motor, blower. Ran diagnostics- ok. Tumbling, heating properly. Advised customer to have vent hose clamps installed ( missing, not part of dryer. ). Complete.

Near Art Pl, West Covina, CA 91792
Francisco S.

Francisco S.

whirlpool refrigerator WRF989SDAM00 Removed and replaced parts listed, pulled vacuum unit held vacuum. Recharge to specs on data plate. Also installed adapter for moisture issue on rear wall. Found water leak on filter head line also repaired leak. Unit working as intended. Please schedule as soon as part arrives. (in putting unit together, found that the escutcheon tabs were cracked and not holding it in place),; ordrng 1 WPW10553630 (escutcheon), Removed and replaced part listed. Unit now working as intended.

Near E Michelle St, West Covina, CA 91791
Steven W.

Steven W.

WHIRLPOOL REFRIGERATOR WRS325SDHZ00 Found RC door handle studs(screws) loose. R&R door handle. Tightened studs, reinstalled handle. Handle is working properly. Unit is cooling properly at this time. Complete.

Near N Leland Ave, West Covina, CA 91790
Steven W.

Steven W.

whirlpool refrigerator KFIV29PCMS03 Found ice container has rust on auger, Left upper FC slide stops are broken. Needs adaptor kit. Needs ice container, bracket; 1 W10864519 (adapter), 1 W11129522 (ice-contnr), 1 W11131390 (bracket), 1 W11161915 (BRACKET), Replaced ice container, FC upper drawer brackets, installed adaptor kit per service pointer # w10842568. Unit is cooling properly at this time. Complete.

Near E Hillhaven Dr, West Covina, CA 91791
Steven W.

Steven W.

kitchenaid refrigerator KRFF707ESS01 Found RC evaporator iced up, condenser clogged. Cleaned condenser. Needs fan kit, support. Unit needs to be completely defrosted 24 hours before service. ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support), Replaced RC evaporator fan/ harness, support. Used foil tape, zip tie to fasten thermistor to evaporator. Unit is cooling properly at this time. Advised to allow 24 hours for temps to stabilize. Complete.

Near S Auburn Dr, West Covina, CA 91791
Steven W.

Steven W.

maytag dishwasher MDB4949SDZ0 Ran diagnostics. No error codes.. found drain hose connection leaking, fill valve sticking(intermittent). Replaced fill valve, repaired drain hose leak. Fills, washes, drains,rinses, dries properly. Advised to have air gap installed by plumber. Complete

Near W Carlton Ave, West Covina, CA 91790
Steven W.

Steven W.

whirlpool refrigerator Customer declined service. He bought new refrigerator. Complete

Near S Flemington Dr, West Covina, CA 91792
Steven W.

Steven W.

maytag dryer MGDC200XW4 Found timer contacts burnt black to red wires. Needs timer.; rqstng P&A on 1 W11043385 (timer), Replaced dryer timer. Tested dryer. Heating, tumbling properly. Complete

Near E Larkwood St, West Covina, CA 91790
Steven W.

Steven W.

kitchenaid range KGSS907SSS00 Found outer door panel, door handle came apart. Reinstalled door handle, outer door panel. Used loctite on door handle screws. Door is working properly. ( installed oversized screws in lower outer panel- inner panel screw holes are stripped. Complete

Near S Silverbirch Pl, West Covina, CA 91790
Isidore A.

Isidore A.

MAYTAG DRYER MGDB835DW3 Noisy. Found wire coat hanger hitting drum. Removed object. Instructed customer about normal discoloration of heater box grille. Found drum seal rubbing on bulkhead bracket( rear panel ). Adjusted bracket. Tested ok. Instructed customer on normal inlet duct grille discoloration. Unit is heating, tumbling properly. Complete.

Near S Leland Ave, West Covina, CA 91790
Steven W.

Steven W.

KITCHENAID REFRIGERATOR KRFF507ESS01 Found RC evaporator iced up, condenser plugged. Cleaned condenser. Needs evaporator fan motor/ thermistor. Ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support), Replaced evaporator motor/thermistor/ harness kit. Deiced RC drain. Reprogrammed for 8 hour defrost. Unit is cooling properly at this time. Advised to allow 24 hours before loading food.

Near E Walnut Creek Pkwy, West Covina, CA 91791
Steven W.

Steven W.

Customer didn’t call for service. Complete.; Job Cmpltd

Near Fairgrove Ave, West Covina, CA 91791
Steven W.

Steven W.

WHIRLPOOL WASHER WTW7500GW0 Found lid lock bezel cracked. Replaced lid lock bezel W10854524. Ran diagnostics, load size calibration- passed. Complete.

Near S Hollencrest Dr, West Covina, CA 91791
Steven W.

Steven W.

WHIRLPOOL REFRIGERATOR WRT311FZDW01 Found dripping into RC from FC. Needs air tower, fan blade kit. Needs cabinet/ liner sealed.Allow extra time.; ordrng 1 W10916494 (blade-fan) and 1 W11126274 (air-tower), Replaced evaporator fan blade, air tower. Resealed cabinet/ liner with RTV. Advised customer to leave FC door for 4 hours before opening. Advised to wait 2 days before condensation in RC stops. Unit is cooling properly. Complete.

Near Sparrow Ln, West Covina, CA 91790
Steven W.

Steven W.

KITCHENAID REFRIGERATOR KFCS22EVMS8 Found ice drawer slides not pulling out all the way. Unstuck slides. Ice drawer is sliding in/ out properly. FC door is sliding in/ out properly. Complete.

Near E Elgenia Ave, West Covina, CA 91790
Steven W.

Steven W.

kitchenaid refrigerator KFCS22EVMS8 Under Warrantech service contract repair order #4931278. Found ice maker leaking, fill valve dripping. Needs fill valve 1 W10889233 (icemaker) and 1 WPW10420083 (valve), Replaced fill valve, ice maker kit. Flushed air out of water lines. Reset controls. Advised customer allow 2-3 days for ice, 3-4 days to fill bucket. Unit is cooling properly at this time. Complete.

Near E Elgenia Ave, West Covina, CA 91790
Chase  F.

Chase F.

kitchenaid refrigerator KSCS25FVSS01 Unit picked up check dropped off job complete ; Job Cmpltd

Near N Ellen Dr, West Covina, CA 91790
Steven W.

Steven W.

whirlpool refrigerator WRS325FDAM04 Found condenser fan motor connector loose. Recrimped terminals, cleaned condenser. Adjusted controls. Unit is cooling properly. Allow 24 hours for temps to stabilize.

Near E Elgenia Ave, West Covina, CA 91790
Steven W.

Steven W.

MAYTAG FREEZER MQF2056TEW02 Found evaporator iced up. Put into defrost- heater is drawing 3.5A. Timer not advancing. Needs timer, front foot( foot cracked ). Unit needs to be defrosted 24 hours before service. Ordrng 1 WP3-81329 (timer-def) and 1 WP3-82710-001 (leveler) Replaced defrost timer, front leveling foot. Unit is cooling properly. Allow 24 hours before loading food. Complete.

Near W Farlington St, West Covina, CA 91790
Steven W.

Steven W.

WHIRLPOOL WASHER WTW7040DW1 Ran diagnostics. Had f0e5 error code. Cleared error code. Found suspension rod loose. Reseated suspension rod socket. Ran auto test cycle- passed. Ran calibration- ok.

Near La Puente Rd, West Covina, CA 91792
Steven W.

Steven W.

MAYTAG WASHER MVWX655DW1 Ran diagnostics. No error codes. Ran calibration, auto test cycle- passed. No problem found at this time. Advised customer to have wall outlet replaced ( loose ) complete.

Near E Mardina St, West Covina, CA 91790
Daniel L.

Daniel L.

Maytag Dishwasher- Model # MDB7749SBM2 Service Performed: Customer had issue with unit not starting. Specialist ran diagnosis and found corrosion on ribbon cable not allowing control to make good connection to UI board. Replaced W10811169 (panel-cntl)

Near Layton Way, West Covina, CA 91791