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Local Reviews
for West Covina, CA

Rated 4.0 out of 5 stars based on 4 customer reviews

Map of West Covina, CA

Late arrival, but great service.




Technician very knowledgeable


Response from Appliance Repair Specialist:

Hi Cesar, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of West Covina, CA

Outstanding!!!




Thanks Steven—you’re the best!!!!


Response from Appliance Repair Specialist:

Hello Paul! We are happy to hear you had a wonderful experience with our company. We appreciate you taking the time to review your service with our company!


Map of West Covina, CA

Ms




The ease of appointment set up was fantastic. The company called to confirm and window, then called back the next day for a one hour time frame, then called day of appt. When technician was on his way. That was great. The service man was unpleasant and didnt seem like he wanted to help me. He made several comments on why he should not be doing the repair, and blaming others, It got fixed. However I was not completely satisfied.


Response from Appliance Repair Specialist:

Hello, Thank you for your feedback. We are happy that our office was efficient and able to easily make your appointment. We strive to do all our repairs with a positive attitude and are sorry that was not your experience. If you would like to further discuss this, please feel free to email us at customerservice@ars.repair.


Map of West Covina, CA

Gloria





Response from Appliance Repair Specialist:

We appreciate you taking the time to leave a positive review! Thank you for your business. We look forward to working with you again when needed. Great Job Chase!


Steven W.

Steven W.

REFRIGERATOR JENN-AIR JFFCC72EFP00 RC not cooling properly. Unit needs to be completely defrosted.

Near N Frijo Ave, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JFFCC72EFP00 RC not cooling properly. Unit needs to be completely defrosted.

Near N Frijo Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER MAYTAG MVWB765FW2 "Ran diagnostics. Had f0e3 error code. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses, & spins properly at this time. Instructed customer on proper loading. Complete."

Near N Citrus St, West Covina, CA 91791
Steven W.

Steven W.

WASHER MAYTAG MVWX655DW1 "Ran diagnostics. Had f0e2 error code. Cleared error code. Found lid lock not releasing. Replaced lid lock. Ran calibration, auto test cycle- passed. Advised customer to use less detergent. Job Complete."

Near N Morada Ave, West Covina, CA 91790
Steven W.

Steven W.

DISHWASHER WHIRLPOOL WDT720PADM2 "Replaced pump & motor, screw. Right tab was hard to lock in place."

Near W Workman Ave, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JS48PPDUDB00

Near E Larkwood St, West Covina, CA 91791
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Replaced both RC, FC door gaskets. Cleaned plugged condenser. Advised customer to clean condenser 3-4 times a year, leave all doors closed for 4 hours. Unit is cooling properly at this time. Complete."

Near E Herring Ave, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KRMF706ESS01 Ran diagnostics. No error codes. Found compressor tubing causing vibration. Adjusted tubing. Unit is cooling properly at this time. Normal sound level. Complete.

Near N Broadmoor Ave, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JFFCC72EFP00 Unit is cooling properly at this time. Needs Left RC door. Lt bu wire broken inside door( non serviceable harness). 2 count job.; saved tckt

Near N Frijo Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW1 "Replaced gear case, splutch, belt, hub, strike,wash plate. Ran diagnostics. No error codes. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses, & spins properly. Complete."

Near E Casa Linda Dr, West Covina, CA 91791
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JFFCC72EFP00 "Upon arrival, found unit unplugged. Found LT BU wire inside door broken off at connector ( harness is part of door- not servile; ordrng 1 W10849513 (dor-fip)"

Near N Frijo Ave, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Found both RC gaskets, FC gasket torn; ordrng 1 W10571967 (frz door gasket (gr))"

Near E Herring Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW1 "Ran diagnostics. No error codes. Found wash plate, gear case splines stripped, worn basket hub, belt, lid strike; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10837741 (lid strike) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"

Near E Casa Linda Dr, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4816FW2 "Tested normal, super wash with deep water wash cycle. Found pump to cabinet hose connection leaking at pump. Reinstalled hose/ clamp. Water tested ok. Fills, agitates, drains, rinses, & spins properly. Complete."

Near S Orange Ave, West Covina, CA 91790
Steven W.

Steven W.

DOUBLE WALL OVEN KITCHENAID KODE507ESS03 Lower outer door glass shattered. Replaced lower outer door assembly. Door is opening/ closing properly. Unit is heating properly at this time. Complete.

Near E Mesa Dr, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW1 Ran diagnostics. Had f8e3 error. Cleared error code. Found lid strike spring weak. Needs lid strike. Will P/U part from coast south El Monte.; ordrng 1 W10837741 (lid strike)

Near W Fairgrove Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER MAYTAG MVWB835DW3 "Ran diagnostics. No error codes found. Ran load size calibration, auto test cycle- passed. Tested deep water wash. Fills, agitates, drains, rinses, & spins properly. Advised customer to use deep water wash, deep clean for better results, NOT to use powder detergent. Unit is working as designed. Complete."

Near E Charlinda St, West Covina, CA 91791
Steven W.

Steven W.

DRYER MAYTAG MGDC200XW4 "Found support roller seized up on shaft, worn idler, belt. Replaced dryer repair kit, cleaned shafts. Tumbling, heating properly. Complete.; used 1 4392065 (DRYER REPAIR KIT) from stock"

Near S Glenn Alan Ave, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW1 "Replaced lid strike.ran diagnostics. No error codes. Tested deep water wash. Fills, agitates, drains, rinses,& spins properly. Advised not to add water to machine, to call electrician. No power in wall outlet."

Near W Fairgrove Ave, West Covina, CA 91790
Steven W.

Steven W.

DISHWASHER WHIRLPOOL WDT720PADM2

Near W Workman Ave, West Covina, CA 91790
Steven W.

Steven W.

DISHWASHER KITCHENAID KUDE70FXSS6 "Replaced fill valve, control board. Ran diagnostics- no error codes. Ran test cycles. Fills, washes, drains, rinses, dries ok at this time. Complete."

Near S Montezuma Way, West Covina, CA 91791
Steven W.

Steven W.

DISHWASHER KITCHENAID KUDE70FXSS6 "Ran diagnostics. Has 6-4 err ; ordrng 1 W10866118 (cntrl-elec), ordrng 1 W10872255 (valve)"

Near S Montezuma Way, West Covina, CA 91791
Steven W.

Steven W.

OVEN IKEA IBS300DS02 "Had f9e0 error code. Incorrect electrical power to unit message. Found from L1 to L2 116 V, from L2 to neutral 231 VAC. Advised to call licensed electrician to wire unit properly. Complete."

Near Newcrest Dr, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4955HW0 "Ran diagnostics. Had f7e5 error code. Cleared error code. Found shifter screws loose . Reinstalled shifter. Ran calibration, auto test,normal cycles. Fills, agitates, drains, rinses, & spins properly. Unit is working as designed. Advised to use deep wash, deep rinse settings for better wash ability. Job Complete."

Near W Pacific Ave, West Covina, CA 91790
Steven W.

Steven W.

REFIRGERATOR KITCHENAID KRFC704FSS00 Deiced RC evaporator. Replaced evaporator cover kit. Secured/ relocated thermistor with foil tape/ zip tie. Unit is cooling properly at time. Complete.

Near S Sunkist Ave, West Covina, CA 91790
Tyler F.

Tyler F.

REFIRGERATOR KITCHEN AID KRFF707ESS00 Customer stated that the unit had defrosted and melted everything then came back on on its own. Unit does not have a sealed system issue unit may have been stuck in defrost. Ordering front and rear boards in stock. S code for c9 troll boards customer to pay service call and labor.; ordrng 1 W10807590 (cntrl-elec) and 1 W11089931 (panel-ui)

Near N Lark Ellen Ave, West Covina, CA 91791
Steven W.

Steven W.

DRYER WHIRLPOOL WGD49STBW2 "Repair kit was returned 10/19. Replaced front panel, bearing ring, & bearing & seal( included with panel ). Had to adjust cabinet to make new front panel fit( bent ). Tumbling, heating properly. Complete."

Near E Charlinda St, West Covina, CA 91791
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Replaced FC door, control, air tower, fan blade kit. Sealed cabinet/ liner with RTV. Heat treated FC gasket. Advised customer to leave FC door closed 5 hours. Unit is cooling properly at this time. Complete."

Near S Montezuma Way, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WFW94HEXW2 "Replaced burnt MCU( motor control unit ). Ran diagnostics. No error codes. Ran quick test cycle, rinse/ drain/ spin cycle. Fills, washes, drains, rinses, & spins properly. Advised to use less detergent,no powder. Complete."

Near E Cortez St, West Covina, CA 91791
Steven W.

Steven W.

REFIRGERATOR WHIRLPOOL KRFC704FSS00 "Ran diagnostics. Has version 6.0 control. Found RC evaporator iced up. Needs cover. Unit has to be completely defrosted 24 hours before service; ordrng 1 W11167902 (COVER, EVAPORATOR )"

Near S Sunkist Ave, West Covina, CA 91790
Steven W.

Steven W.

DRYER WHIRLPOOL WGD49STBW2 "Found front panel damaged on both sides( sold as a clearance sale ) causing drum ring, felt bearing damage from large gap. Needs front panel( functional part),bearing & seal, bearing ring.; ordrng 1 279441 (bearing ring) and 1 279740 (panel) and 1 W11035878 (brng&seal)"

Near E Charlinda St, West Covina, CA 91791
Steven W.

Steven W.

WASHER MAYTAG MVWB835DW3 "Ran diagnostics. No error codes found. Called tech line got SR 7723214495. Per tech line unit is working as designed. Customer is using deep water wash, deep clean, power wash. Will call whirlpool customer service. Complete."

Near W Carlton Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER WHIRLPOOL WFW94HEXW2 Ran diagnostics. Had f6e1 error code. Found MCU control burnt. Needs MCU . EST 476.46. Labor 80.00; ordrng 1 WPW10374126 (cntrl-elec)

Near E Cortez St, West Covina, CA 91791
Steven W.

Steven W.

DISHWASHER AMANA ADB1400AGW1 "Ran diagnostics. No error codes found. Pre-ID parts were not needed. Ran service diagnostics cycle. Fills, washes, drains, rinses, dries properly. Instructed customer pauses during cycle are normal. Advised customer to install air gap. Complete."

Near W Swanee Ln, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JS48PPDUDB00 "Very little water from dispenser & into ice maker. Found fill valve screen plugged. Cleaned screen. Water flow is normal. Dispensing water properly, ice maker is filling properly. Unit is cooling properly at this time. Complete."

Near E Larkwood St, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5840BW0 "Replaced gear case, motor, shifter, capacitor, splutch, belt, tub ring, screw. Ran diagnostics. No error codes. Ran calibration, auto test cycle-passed. Fills, agitates, drains, rinses, spins properly. Advised to use less detergent. Complete."

Near S Juniper St, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WFW75HEFW0 "Ran diagnostics. Had SUD error code. Cleared error code. Ran quick cycle. Fills, washes, drains, rinses, dispenses, & spins properly. Door bellows is working properly. Advised to use good quality HE detergent “1” level on he liquid detergent cap. Complete."

Near Sparrow Ln, West Covina, CA 91790
Steven W.

Steven W.

REFIRGERATOR KITCHEN AID KRFF707ESS00 "Ran diagnostics. Compressor , fans run,not cooling properly. Weak frost pattern; ordrng 1 8201675 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"

Near N Lark Ellen Ave, West Covina, CA 91791
Steven W.

Steven W.

DRYER MAYTAG MGDB200VQ0 "Replaced blower housing,wheel, pulley, belt, & drum belt, lint chute grill, strike, catch. Delinted dryer( had lint fire ). Tumbles, heats properly. Vent crushed. Advised to have vent hood shortened, tube replaced. Complete."

Near E Herring Ave, West Covina, CA 91790
Steven W.

Steven W.

FREEZER KITCHENAID WRV986FDEM01 Replaced FC brackets/ slides. Deiced FC. Heat treated FC gasket. Advised to leave FC door closed 5 hours. Repaired per service pointer # w10842568. Installed adaptor kit. Cooling properly at this time. Complete.

Near E Florence Ave, West Covina, CA 91790