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Local Reviews
for West Covina, CA

Appliance Repair Specialist Rated 4.6 out of 5 stars based on 29 customer reviews

Map of West Covina, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Map of West Covina, CA

Great customer service




Review of Appliance Repair Specialist

Andy was great. Came in and new exactly what needed to be done. He was assertive knowledgeable patient and kind. Thank you Andy for greatness


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of West Covina, CA

Disappointed




Review of Appliance Repair Specialist

Was recommended by Whirlpool, was not advised of service fee until 20 prior to arriving, could not fix problem on initial visit had to order parts, then parts were on back order would be a week, when came back determined that was not actually problem and it would actually need new chit board which would cost as much as new washer so I decided I would not go in that direction. I asked about a refund and was told to call office in the morning. Of course I would not get a full refund I am not happy about that. All service companies I have worked with usually credit the fee if you have work completed


Response from Appliance Repair Specialist:

Hi Cheryl, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of West Covina, CA

Great Service




Review of Appliance Repair Specialist

Very professional!


Map of West Covina, CA

Home owner




Review of Appliance Repair Specialist

Professional thank you


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Map of West Covina, CA

Andy do great job he quick found the problem and fixed it




Review of Appliance Repair Specialist


Map of West Covina, CA

Great service




Review of Appliance Repair Specialist

He was very polite and very thorough and very honest


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide such service and we appreciate your time and business.


Map of West Covina, CA

Exceptional service




Review of Appliance Repair Specialist

Jaime was the best service man I have ever had come to my house/. He cared, he listened to my husband and I about our concerns and the problems we have been dealing with and he didn’t give up trying to locate the problem. He even returned with extra parts when first few problem solving issues did not work. Unfortunately the vent light turned on (red) before he left and I’m Going to run a few loads to see if it is working any better ( drying the cloths ) but all and all his service was SUPER! Finally a guy who really cares. The guy who came prior was awful. I’m Sure you can look up his name up, he was an older man. He never even gave me a chance to address the problem, kept cutting me off as if I were stupid and never even opened the dryer to check it out -his solution was to get a better exhaust duct. My husband replaced after he left and sure as heck - the sane problem continued with first load. He does care - Jaime cares- what a difference!!! Penny Medina 951-232-7926


Response from Appliance Repair Specialist:

We are excited to hear that you had an outstanding experience with Jaime at Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Map of West Covina, CA

Raul




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of West Covina, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


N




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Vicky, Thank you for writing a review, your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Good service




Review of Appliance Repair Specialist

Good service


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Double oven repair




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Vera




Review of Appliance Repair Specialist

Andy introduced him self as May Tag Rep and why he was here for. Found problem fixed door. Door works fine. Maytag service rep very good. I would grade him with an “A.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


great service




Review of Appliance Repair Specialist

Andy was great.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Great Service!




Review of Appliance Repair Specialist

Steve was professional and experienced and immediately repaired the dryer.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Great




Review of Appliance Repair Specialist

Super fast !


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Andy was the best......




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Excellent service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Excellent customer service




Review of Appliance Repair Specialist

Steve was on time for the appointment and I was notified within fifteen minutes of his arrival


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Thank You




Review of Appliance Repair Specialist

Dryer was making a weird metal grinding noise. Andy showed up and within 5 minutes of taking the dryer apart, he discovered a faulty roller. He changed it and everything was done within 20 minutes. Thank you Andy!!!!!!


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


very professional and knowledfeable.answered all my questions




Review of Appliance Repair Specialist

great service!!!


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Great service




Review of Appliance Repair Specialist


Nice and respectable technician, job well done.




Review of Appliance Repair Specialist

Arrive on time as expected. Straight to the subject appliance and started the job outright. Be able to finish ahead of time expected. Very professional. Not like the previous technician who was sent in our house, open the ref and didnt do anything for the simple reason that it was "dirty" it took us longer time to suffer without a ref


Response from Appliance Repair Specialist:

Hi Federico, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Late arrival, but great service.




Review of Appliance Repair Specialist

Technician very knowledgeable


Response from Appliance Repair Specialist:

Hi Cesar, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Outstanding!!!




Review of Appliance Repair Specialist

Thanks Steven—you’re the best!!!!


Response from Appliance Repair Specialist:

Hello Paul! We are happy to hear you had a wonderful experience with our company. We appreciate you taking the time to review your service with our company!


Ms




Review of Appliance Repair Specialist

The ease of appointment set up was fantastic. The company called to confirm and window, then called back the next day for a one hour time frame, then called day of appt. When technician was on his way. That was great. The service man was unpleasant and didnt seem like he wanted to help me. He made several comments on why he should not be doing the repair, and blaming others, It got fixed. However I was not completely satisfied.


Response from Appliance Repair Specialist:

Hello, Thank you for your feedback. We are happy that our office was efficient and able to easily make your appointment. We strive to do all our repairs with a positive attitude and are sorry that was not your experience. If you would like to further discuss this, please feel free to email us at customerservice@ars.repair.


Gloria




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We appreciate you taking the time to leave a positive review! Thank you for your business. We look forward to working with you again when needed. Great Job Chase!


Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW3 Ran diagnostics. No error codes found. In spin making knocking/ rattling sound. Found noisy gear case. .; ordrng 1 W10528947 (HUB) and 1 W10721967 (CAM KIT) and 1 W10752187 (SCREW) and 1 W10913953 (ACTUATOR ) and 1 W11035751 (GEAR CASE) and 1 W11244231 (HOSE- DRAIN) and 1 WPW10006384 (BELT)

Near W Havenbrook St, West Covina, CA 91790
Steven W.

Steven W.

WASHER WHIRLPOOL WFW560CHW0 "Replaced pressure switch, ACU per service pointer # W11481344. Ran diagnostics. No error codes found. Ran quick test cycle. Fills, washes, drains, rinses,dispenses, and spins properly at this time. Complete."

Near N Caroline St, West Covina, CA 91791
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KBSN602EBS01 Replaced upper FC LED module. All LEDs are working properly at this time. Unit is cooling properly at this time. Complete.

Near Bentley Ct, West Covina, CA 91791
Andy  H.

Andy H.

REFRIGERATOR KITCHEN AID KRFC704FSS00 "Not cooling, found leak in condenser replace condenser and compressor tested unit found no other leaks working as designed"

Near Lagoon, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS315SNHM00 Found FC door switch is broken. Out of stock at Coast or Marcone.; ordrng 1 WP2321285 (SWITCH - FC)

Near N Lyall Ave, West Covina, CA 91790
Andy  H.

Andy H.

REFRIGERATOR KITCHENAID KRFF507ESS01 No cool needs compressor called techline sr#7728840068 ; ordrng 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator)

Near E Walnut Creek Pkwy, West Covina, CA 91791
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Not cooling in fresh food compartment, replaced thermistor kit and scroll tested unit working good"

Near Novarro St, West Covina, CA 91791
Andy  H.

Andy H.

DRYER MAYTAG MGD6230HC0 "Making noise, found drum baffle loose , removed and reinstalled drum baffle and tested unit working good. No noise now"

Near W San Bernardino Rd, West Covina, CA 91790
Andy  H.

Andy H.

RESIDENTIAL REFR WHIRLPOOL WRF954CIHZ00 "Needs bucket,icemaker ; ordrng 1 W10911314 (ice-contnr) and 1 W11099789 (icemaker)"

Near N Ellen Dr, West Covina, CA 91790
Andy  H.

Andy H.

DRYER MAYTAG MGD6230HC0 "Making noise, found drum baffle loose , removed and reinstalled drum baffle and tested unit working good. No noise now"

Near W San Bernardino Rd, West Covina, CA 91790
Andy  H.

Andy H.

RESIDENTIAL REFR WHIRLPOOL WRF954CIHZ00 "Needs bucket,icemaker ; ordrng 1 W10911314 (ice-contnr) and 1 W11099789 (icemaker)"

Near N Ellen Dr, West Covina, CA 91790
Andy  H.

Andy H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Not cooling, called techline, replaced main control and fan motor tested unit working good"

Near E Walnut Creek Pkwy, West Covina, CA 91791
Steven W.

Steven W.

REFRIGERATOR KITCHEN AID KSSS36QMX01 "Replaced dual valve. Had raise refrigerator to pull out inlet valve. Dispenser is working , ice maker is harvesting and filling properly at this time. Unit is cooling properly at this time. Complete."

Near S Magnolia Ave, West Covina, CA 91791
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Ran diagnostics. Found ice maker fill tube frozen. Deiced fill tube. Harvesting and filling properly at this time. Unit is cooling properly at this time. Instructed customer to clean condenser 2 - 3 times yearly. Complete.

Near E Rowland Ave, West Covina, CA 91791
Andy  H.

Andy H.

M/W OTR WHIRLPOOL WMH31017HS4 Turntable not turning found red harness unplugged to turntable motor reinstalled harness and tested unit working good

Near Hudson Ln, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ran diagnostics. Ice maker is not harvesting. Found broken black wire in door. Needs FC door. 2 count job. Allow extra time.; rqstng P&A on 1 LW11202405 (DOOR- FC)

Near S Shasta St, West Covina, CA 91791
Steven W.

Steven W.

WASHER MAYTAG MVWB765FC4 "Ran diagnostics. No error codes found. Found washer not level ( too high on LH side ). Leveled washer. Drain hose too low. Adjusted drain hose. Instructed customer on normal sound levels. Ran auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly at this time. Instructed customer on not washing mixed loads. Complete."

Near E Idahome St, West Covina, CA 91790
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL KRSC703HPS00 Needs fan kit; ordrng 1 W11098695 (fan-scroll)

Near Novarro St, West Covina, CA 91791
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KRFF507HPS00 Ran diagnostics. Found LR upper RC LED dim causing upper RC and FC LEDs are dim.Replaced LR LED module. All LEDs are working properly at this time. Tightened loose FC handle. Unit is cooling properly at this time. Complete.

Near E Idahome St, West Covina, CA 91791
Andy  H.

Andy H.

REFRIGERATOR KITCHENAID KRFF300EBS00 "Not cooling and defrost drain clogged, replaced fan and tube drain tested unit working good"

Near W Workman Ave, West Covina, CA 91790
Steven W.

Steven W.

DISHWASHER WHIRLPOOL WDT970SAHB0 "Ran diagnostics. Found broken LH upper rack adjuster. Replaced adjuster kit. Racks are working properly at this time. Fills, washes, drains, rinses, and dries properly. Instructed customer to use rinse aid for proper drying. Complete."

Near S Dancove Dr, West Covina, CA 91791
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Weds damper; ordrng 1 WPW10594330 (control)

Near E Francisquito Ave, West Covina, CA 91790
Andy  H.

Andy H.

REFRIGERATOR KITCHENAID KRFF300EBS00 Needs drain tube and evaporator fan motor ; ordrng 1 W11190084 (tube-drain) and 1 WPW10464673 (motor-evap)

Near W Workman Ave, West Covina, CA 91790
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Needs ice bucket ; ordrng 1 WPW10558423 (ice-contnr)

Near E Thackery Ave, West Covina, CA 91791
Andy  H.

Andy H.

REFRIGERATOR KITCHENAID KRFF507ESS01 Called techline sr# 7728660249 needs control and fan kit; ordrng 1 W10843055 (cntrl-elec)

Near E Walnut Creek Pkwy, West Covina, CA 91791
Andy  H.

Andy H.

REFRIGERATOR KITCHENAID KRFF507ESS01 Needs fan motor ; ordrng 1 W11032800 (motor-evap)

Near E Walnut Creek Pkwy, West Covina, CA 91791
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL KRFC300ESS "Frost in freezer and not dispensing water , found that freezer door not closing all the way and water tank was not Completely full causing not to dispense water adjusted and repaired freezer door rails and dispensed water add to Spencer tested unit working good at this time"

Near E Charlinda St, West Covina, CA 91791
Steven W.

Steven W.

RANGE - GAS WHIRLPOOL WFG505M0BS3 "Replaced oven ignitor. Oven is heating properly at this time. Instructed customer not to use foil in oven, not to open oven door if there is a fire in the oven. Called safety department. SR # 7728564503.Complete."

Near N Maplewood Ave, West Covina, CA 91790
Andy  H.

Andy H.

REFRIGERATOR KITCHENAID KRSF505ESS00 "Not dispensing ice or water , found wire harness broken at lower part of door. Needs door part#LW10755680"

Near E Cameron Ave, West Covina, CA 91791
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Freezing food, found control board bad, replaced control board and wire harness tested unit working good"

Near E Francisquito Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER WHIRLPOOL WFW8620HC2 "Not a recall, different problem. Not powering on per customer. Ran diagnostics. No error codes found. Reset control. Ran quick test cycle. Fills, washes, drains, rinses, dispenses, and spins properly at this time. Complete."

Near W Bainbridge Ave, West Covina, CA 91790
Steven W.

Steven W.

RANGE - GAS WHIRLPOOL WFG505M0BS3 "Called tech line. SR # 7728619091. Found found spill into oven pan burned, weak ignitor( 3.0 A and dropping. EST 229.00 if Whirlpool doesn’t cover it. ; 1 W11176454 (IGNITOR)"

Near N Maplewood Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER WHIRLPOOL WTW7000DW0 "Replaced water inlet valve and dispenser drawer. Ran diagnostics. Had f2e1 error code. Cleared error code. Ran auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly at this time. Complete."

Near E Michelle St, West Covina, CA 91790
Steven W.

Steven W.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Ran diagnostics. Had 6-1 error code. Ran test cycle. No water to DW. Found water supply angle stop off( not turned on by builder ). Opened. Alva. Ran DW. Fills, washes, drains, rinses, and dries properly. Instructed customer to use rinse aid for proper drying, purge hot water line before starting DW. Complete."

Near Hudson Ln, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR KITCHEN AID KRFC704FSS00 Ran diagnostics. Poor cooling in FC. Sealed system issue. ; 1 W10865322 (EVAPORATOR- RC) and 1 W11025999 (COMPRESSOR ) and 1 W11109499 (DRIER ) and 1 W11442050 (CONDENSER )

Near Lagoon, West Covina, CA 91790
Steven W.

Steven W.

DRYER - GAS WHIRLPOOL WGD5620HW1 Replaced console/ HMI. Ran diagnostics. No error codes found. Ran test cycle. Tumbling and heating properly at this time. Console is working properly at this time. Complete.

Near Highlight Dr, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WTW7000DW0 "Ran diagnostics. Had f8e1, f0e3, f2e1 error codes. Cold water very slow. Found cold valve stuck closed. Needs inlet valve and dispenser drawer. EST 430.68. Labor 163.68.; ordrng 1 W10861667 (DRAWER) and 1 W11165546 (INLET VALVE )"

Near E Michelle St, West Covina, CA 91790
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Needs ice bucket ; ordrng 1 WPW10558423 (ice-contnr)

Near E Thackery Ave, West Covina, CA 91791
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Not dispensing water , installed plastic and tested unit working properly"

Near E Thelborn St, West Covina, CA 91791
Andy  H.

Andy H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Not dispensing ice, found motor bad , replaced motor and plate tested unit working properly"

Near N Lang Ave, West Covina, CA 91790