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Local Reviews
for West Covina, CA

Rated 4.0 out of 5 stars based on 4 customer reviews

Map of West Covina, CA

Late arrival, but great service.




Technician very knowledgeable


Response from Appliance Repair Specialist:

Hi Cesar, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of West Covina, CA

Outstanding!!!




Thanks Steven—you’re the best!!!!


Response from Appliance Repair Specialist:

Hello Paul! We are happy to hear you had a wonderful experience with our company. We appreciate you taking the time to review your service with our company!


Map of West Covina, CA

Ms




The ease of appointment set up was fantastic. The company called to confirm and window, then called back the next day for a one hour time frame, then called day of appt. When technician was on his way. That was great. The service man was unpleasant and didnt seem like he wanted to help me. He made several comments on why he should not be doing the repair, and blaming others, It got fixed. However I was not completely satisfied.


Response from Appliance Repair Specialist:

Hello, Thank you for your feedback. We are happy that our office was efficient and able to easily make your appointment. We strive to do all our repairs with a positive attitude and are sorry that was not your experience. If you would like to further discuss this, please feel free to email us at customerservice@ars.repair.


Map of West Covina, CA

Gloria





Response from Appliance Repair Specialist:

We appreciate you taking the time to leave a positive review! Thank you for your business. We look forward to working with you again when needed. Great Job Chase!


Steven W.

Steven W.

REFRIGERATOR MAYTAG MSF25D4MDM01 "Found plugged condenser, main LED failing. Needs main LED module. Advised customer to clean condenser 3-4 times yearly. Complete."

Near W Francisquito Ave, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JFFCC72EFP00 UI not received. UI sent to customer is same wrong part as previous replacement part Replaced HV control. Unit is cooling properly at this time.

Near N Frijo Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER MAYTAG MVWB835DW2 "Ran diagnostics. Had f2e1 error code. Cleared error code. Found coins stuck between wash plate and tub. Removed coins. Fills, agitates, drains, rinses,& spins properly. Unit is working as designed. Advised customer to use less detergent, not to wash bedding( per Whirlpool technical manager ). Complete."

Near S Barranca Ave, West Covina, CA 91791
Steven W.

Steven W.

WASHER MAYTAG MVWB855DC3 "Ran diagnostics. Had f0e3, f9e1, f7e2 error codes. Cleared error codes. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses,& spins properly. Instructed customer to use less detergent, not to overload washer. Customer being argumentative with me. Doesn’t want to accept proper loading or detergent usage instructions. Unit is working as designed. Complete."

Near Greenleaf Dr, West Covina, CA 91792
Steven W.

Steven W.

RANGE - GAS WHIRLPOOL WFG505M0BS0 Found cooktop coming loose. Reinstalled cooktop. Surface burners are working properly at this time. Instructed customer on proper cleaning. Complete.

Near S Evanwood Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER WHIRLPOOL WFW8540FW1 "Ran diagnostics. Had f9e1 error code. Cleared error code. Found pump filter clogged with lint. Cleaned filter. Ran quick test cycle. Fills, washes, drains, rinses,& spins properly. Advised customer NOT to wash rugs. Complete."

Near E Larkwood St, West Covina, CA 91790
Steven W.

Steven W.

WASHER MAYTAG MVWB855DC3 "Ran diagnostics. Has f6e2 error code. Reseated UI cable. Still has error code after clearing it, won’t go into test cycle. Communication error between UI and control. Needs console. Ordering control just in case.; ordrng 1 W11112662 (console) and 1 W11171748 (CONTROL, MAIN)"

Near S Sentous Ave, West Covina, CA 91792
Steven W.

Steven W.

WASHER MAYTAG MVWB835DW3 "Ran diagnostics. Had f2e1 error code. Cleared error code. Found hot water valve dripping, housing, drawer has rust. ; ordrng 1 W10919352 (drawer) and 1 W11172234 (HOUSING)"

Near E Toni Dr, West Covina, CA 91791
Steven W.

Steven W.

WASHER MAYTAG MVWB835DW3 "ran diagnostics. Had f6e3 error code.Hot water solenoid was leaking. Replaced housing/ fill valve assembly, dispenser drawer. Cleared error code. Ran auto test cycle, calibration. Fills, agitates, drains, rinses,& spins properly. Complete."

Near E Toni Dr, West Covina, CA 91791
Steven W.

Steven W.

WASHER MAYTAG MVWB765FW1

Near S California Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER WHIRLPOOL WTW8500DC3 "Replaced fill valve. Ran diagnostics. Had f3e2 error code. Cleared error code. Ran auto test cycle. Ran calibration. Fills, agitates, drains, rinses, & spins properly. Complete."

Near S Lark Ellen Ave, West Covina, CA 91792
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JFFCC72EFP00 "Tried to replaced left RC door. Unable to remove door UI without damage.Needs UI. 3 count job. Allow 2 hours.; ordrng 1 W11262313 (PANEL, UI)"

Near N Frijo Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER WHIRLPOOL WTW8500DC3 "Ran diagnostics. Had f3e2 error code. No hot or cold water but dispensers are working. Needs fill valve; ordrng 1 W11165546 (VALVE, FILL)"

Near S Lark Ellen Ave, West Covina, CA 91792
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JFFCC72EFP00 RC not cooling properly. Unit needs to be completely defrosted.

Near N Frijo Ave, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JFFCC72EFP00 RC not cooling properly. Unit needs to be completely defrosted.

Near N Frijo Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER MAYTAG MVWB765FW2 "Ran diagnostics. Had f0e3 error code. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses, & spins properly at this time. Instructed customer on proper loading. Complete."

Near N Citrus St, West Covina, CA 91791
Steven W.

Steven W.

WASHER MAYTAG MVWX655DW1 "Ran diagnostics. Had f0e2 error code. Cleared error code. Found lid lock not releasing. Replaced lid lock. Ran calibration, auto test cycle- passed. Advised customer to use less detergent. Job Complete."

Near N Morada Ave, West Covina, CA 91790
Steven W.

Steven W.

DISHWASHER WHIRLPOOL WDT720PADM2 "Replaced pump & motor, screw. Right tab was hard to lock in place."

Near W Workman Ave, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JS48PPDUDB00

Near E Larkwood St, West Covina, CA 91791
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Replaced both RC, FC door gaskets. Cleaned plugged condenser. Advised customer to clean condenser 3-4 times a year, leave all doors closed for 4 hours. Unit is cooling properly at this time. Complete."

Near E Herring Ave, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KRMF706ESS01 Ran diagnostics. No error codes. Found compressor tubing causing vibration. Adjusted tubing. Unit is cooling properly at this time. Normal sound level. Complete.

Near N Broadmoor Ave, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JFFCC72EFP00 Unit is cooling properly at this time. Needs Left RC door. Lt bu wire broken inside door( non serviceable harness). 2 count job.; saved tckt

Near N Frijo Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW1 "Replaced gear case, splutch, belt, hub, strike,wash plate. Ran diagnostics. No error codes. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses, & spins properly. Complete."

Near E Casa Linda Dr, West Covina, CA 91791
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JFFCC72EFP00 "Upon arrival, found unit unplugged. Found LT BU wire inside door broken off at connector ( harness is part of door- not servile; ordrng 1 W10849513 (dor-fip)"

Near N Frijo Ave, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Found both RC gaskets, FC gasket torn; ordrng 1 W10571967 (frz door gasket (gr))"

Near E Herring Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW1 "Ran diagnostics. No error codes. Found wash plate, gear case splines stripped, worn basket hub, belt, lid strike; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10837741 (lid strike) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"

Near E Casa Linda Dr, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4816FW2 "Tested normal, super wash with deep water wash cycle. Found pump to cabinet hose connection leaking at pump. Reinstalled hose/ clamp. Water tested ok. Fills, agitates, drains, rinses, & spins properly. Complete."

Near S Orange Ave, West Covina, CA 91790
Steven W.

Steven W.

DOUBLE WALL OVEN KITCHENAID KODE507ESS03 Lower outer door glass shattered. Replaced lower outer door assembly. Door is opening/ closing properly. Unit is heating properly at this time. Complete.

Near E Mesa Dr, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW1 Ran diagnostics. Had f8e3 error. Cleared error code. Found lid strike spring weak. Needs lid strike. Will P/U part from coast south El Monte.; ordrng 1 W10837741 (lid strike)

Near W Fairgrove Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER MAYTAG MVWB835DW3 "Ran diagnostics. No error codes found. Ran load size calibration, auto test cycle- passed. Tested deep water wash. Fills, agitates, drains, rinses, & spins properly. Advised customer to use deep water wash, deep clean for better results, NOT to use powder detergent. Unit is working as designed. Complete."

Near E Charlinda St, West Covina, CA 91791
Steven W.

Steven W.

DRYER MAYTAG MGDC200XW4 "Found support roller seized up on shaft, worn idler, belt. Replaced dryer repair kit, cleaned shafts. Tumbling, heating properly. Complete.; used 1 4392065 (DRYER REPAIR KIT) from stock"

Near S Glenn Alan Ave, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW1 "Replaced lid strike.ran diagnostics. No error codes. Tested deep water wash. Fills, agitates, drains, rinses,& spins properly. Advised not to add water to machine, to call electrician. No power in wall outlet."

Near W Fairgrove Ave, West Covina, CA 91790
Steven W.

Steven W.

DISHWASHER WHIRLPOOL WDT720PADM2

Near W Workman Ave, West Covina, CA 91790
Steven W.

Steven W.

DISHWASHER KITCHENAID KUDE70FXSS6 "Replaced fill valve, control board. Ran diagnostics- no error codes. Ran test cycles. Fills, washes, drains, rinses, dries ok at this time. Complete."

Near S Montezuma Way, West Covina, CA 91791
Steven W.

Steven W.

DISHWASHER KITCHENAID KUDE70FXSS6 "Ran diagnostics. Has 6-4 err ; ordrng 1 W10866118 (cntrl-elec), ordrng 1 W10872255 (valve)"

Near S Montezuma Way, West Covina, CA 91791
Steven W.

Steven W.

OVEN IKEA IBS300DS02 "Had f9e0 error code. Incorrect electrical power to unit message. Found from L1 to L2 116 V, from L2 to neutral 231 VAC. Advised to call licensed electrician to wire unit properly. Complete."

Near Newcrest Dr, West Covina, CA 91791
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4955HW0 "Ran diagnostics. Had f7e5 error code. Cleared error code. Found shifter screws loose . Reinstalled shifter. Ran calibration, auto test,normal cycles. Fills, agitates, drains, rinses, & spins properly. Unit is working as designed. Advised to use deep wash, deep rinse settings for better wash ability. Job Complete."

Near W Pacific Ave, West Covina, CA 91790
Steven W.

Steven W.

REFIRGERATOR KITCHENAID KRFC704FSS00 Deiced RC evaporator. Replaced evaporator cover kit. Secured/ relocated thermistor with foil tape/ zip tie. Unit is cooling properly at time. Complete.

Near S Sunkist Ave, West Covina, CA 91790
Tyler F.

Tyler F.

REFIRGERATOR KITCHEN AID KRFF707ESS00 Customer stated that the unit had defrosted and melted everything then came back on on its own. Unit does not have a sealed system issue unit may have been stuck in defrost. Ordering front and rear boards in stock. S code for c9 troll boards customer to pay service call and labor.; ordrng 1 W10807590 (cntrl-elec) and 1 W11089931 (panel-ui)

Near N Lark Ellen Ave, West Covina, CA 91791
Steven W.

Steven W.

DRYER WHIRLPOOL WGD49STBW2 "Repair kit was returned 10/19. Replaced front panel, bearing ring, & bearing & seal( included with panel ). Had to adjust cabinet to make new front panel fit( bent ). Tumbling, heating properly. Complete."

Near E Charlinda St, West Covina, CA 91791