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Local Reviews
for Waterford, CA
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Guillermo - Waterford, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Ethan provided great service.
Rosanne - Waterford, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Not pleased with attitude of repair person ethan
Laura - Waterford, CA
There seemed to be a personality problem. When he left my house on the drive way he repeated wawawa my neighbor heard him and said I should contact you. The washing machine at this point is functioning with new parts that he insisted they didn’t need
Response from Appliance Repair Specialist:
Hello Laura, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Madison - Waterford, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Lance V.
DRYER MAYTAG MEDB765FC0 Fixed-replaced catch door latch assembly. Tested ok. Door is now fully closing and dryer is now fully operational. All ops complete; used 1 279570 (CATCH DOOR DRYER) from stock
Lance V.
DRYER MAYTAG MEDB765FC0 Fixed-replaced catch door latch assembly. Tested ok. Door is now fully closing and dryer is now fully operational. All ops complete; used 1 279570 (CATCH DOOR DRYER) from stock
Ethan S.
WASHER MAYTAG MVWB865GW0 On arriving to the customers home customer stated that unit would take too long to wash found the customers unit was not getting proper water inlet found dirty valves cleaned out valves tested unit unit checks good with no issues job complete
Ethan S.
DRIYER MAYTAG MEDB835DW4 Customer stated that the unit would not dry evenly sometimes found restricted airflow let customer know she will need to get her venting cleaned out the job is complete
Ethan S.
WASHER MAYTAG MVWX655DW1 Replaced parts tested unit unit checked good job complete
Ethan S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Cx stated that the ice maker was no working found unit to be getting proper voltage to I m but would not function replaced tested job complete ; used 1 WPW10300024 (ICEMAKER) from stock
Ethan S.
WASHER MAYTAG MVWX655DW1 Upon riving at a customers home customer stated unit was still filling all the way to the top 10 units from a function with water valve simply needing to order; ordrng 1 W11116592 (cntrl-elec) and 1 W11127357 (housing)
Cruz B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed new parts (UI, ice maker) into unit. Water filled mold, doors, gaskets, ice and water dispenser, cooling and temps are working as designed, cx ok repair. SEND CX A SURVEY PLEASE THANKS"
Ethan S.
WASHER MAYTAG MVWX655DW1 Customer stated unit was not functioning found water valve housing to be bad found a fault code for no fill long fill replaced tested job complete; used 1 W11127357 (HOUSING) from stock
Cruz B.
DRYER - ELECTRIC WHIRLPOOL WED4815EW1 "Installed all new parts (timer, knob) into unit. I then tested unit in a high heat cycle it heated fine, runs quiet, cx ok repair."
Cruz B.
DRYER - ELECTRIC WHIRLPOOL WED4815EW1 "Inspected unit. Found timer knob broken off, look at sd quick pics, ordering parts timer, knob for unit. ; ordrng 1 W10756270 (KNOB) and 1 WPW10185982 (TIMER)"
Lance V.
KITCHEN KITCHENAID KDTM354EBS2 "F6e2,f6e1 errors. Found only 6v to water valve. Issue with control board delivery of voltage drive circuit. Control-192.81- MAy still be under warranty fill Valve-62.54Labor-142.50; ordrng 1 W10872255 (valve) and 1 W11228314 (cntrl-elec)"
Ethan S.
DRYER WHIRLPOOL WED5000DW2 Replaced tested job complete
Ethan S.
REFIRGERATOR WHIRLPOOL WRS588FIHW00 On arriving to the customers home customer stated that the Irish would not dispense found control was not getting proper signal or voltage needing to replace; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (CNTRL UI)
Ethan S.
WASHER WHIRLPOOL WTW5000DW2 Cx stated unit was making a noise found unit to be running as designed tested all functions of unit. Unit checked good job complete
Ethan S.
DRYER WHIRLPOOL WED5000DW2 Cx stated unit would not turn on found bad door switch needing to order; ordrng 1 WPW10569603 (switch-dor)
Ethan S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found cx ice maker to be bad replaced off truck stock job complete
Ethan S.
REFIRGERATOR WHIRLPOOL WRS588FIHW00 Cx stated that the unit was not making ice found ice maker to be bad replaced tested job complete ; used 1 W10873791 (ICEMAKER) from stock
Ethan S.
WASHER WHIRLPOOL WTW4910XQ0
Ethan S.
REFRIGERATOR WHIRLPOOL WRS325FDAM4 Upon arriving to the customers home customer stated that the unit was leaking water found that the water filter was not put in properly removed and replaced water filter checked housing for cracks no housing which were cracked job is complete
Ethan S.
WASHER WHIRLPOOL WTW4910XQ0 Upon arriving to the customers home customer stated that the unit was not functioning customer unit was not draining found drain pump to be bad replace tested job complete; used 1 WPW10276397 (PUMP-WATER) from stock
Ethan S.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 arriving to the customers home customer stated that the unit was still having frost buildup inside the freezer compartment contact at whirlpool tech line about issue I let them know that the bottom by the kick panel the sheet-metal is pulling away from the unit check advise me they’re going to send it out for review for replacement job is complete
Ethan S.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Upon arriving to the customers home customer stated that the unit was not cooling in the fresh compartment found unit to have over excessive frost in freezer compartment,"
William L.
WASHER WHIRLPOOL WTW8500DR2 "found no codes in unit, ran diagnostics, found no problems in diagnostics cycle, cx claiming washer fills with water to the top of basket."
William L.
WASHER WHIRLPOOL WTW8040DW1 "cx hearing squeaking sound, found debris under washerplate, Removed debris from waherplate, ran self diagnostics, agitates & spin test, unit operating as designed."
William L.
DISHWASHER MAYTAG MDB4949SDM2 "Found no power to unit, ac power function box shorted, rewired power to unit, re-installed soap dispenser gasket. no property damage occurred."
William L.
DRYER WHIRLPOOL WED8500DR3 "Replaced console & control brd, ran test cycle, pause function tested ok, unit operating as designed."
William L.
WASHER WHIRLPOOL WTW8500DR2 "F2E1, cleared code, ran self diagnostics, checked unit for codes, checked code no codes found, unit over filling intermittently, ordered control brd; ordrng 1 W10812418 (cntrl-elec)"
William L.
DRYER WHIRLPOOL WED8500DR3 unit function buttons not working correctly and console labels coming off. ordered control & console.; ordrng 1 W10573719 (console) and 1 WPW10739349 (cntrl-elec)
William L.
RANGE MAYTAG MGT8655XS00 "Replaced control brd, igniter harness & right rear burner gas valve, tested all burner functions, ran bake cycle, unit operating as designed"
William L.
DRYER WHIRLPOOL WED75HEFW0 "Replaced element & thermo cutoff , ran dryer cycle, tested ok, instructed cx to clean dryer vents in home."
William L.
DRYER WHIRLPOOL WED75HEFW0 Found open element ordered element for unit & thermo cutoff; ordrng 1 280148 (cutoff-tml) and 1 WP8544771 (element)
William L.
WASHER AMANA NTW4516FW2 "Found no codes in unit, recaled unit, ran self diagnostics, ran test cycle, unit operating as designed"
William L.
whirlpool washer WTW8500DR2 Upon arrival, removed and replaced the valve W11165546 (Valve) F0E3, F7E9, ran self diagnostics, passed all tests, instructed not to overload unit.
William L.
F4E4, F3E2, F2E1, F4E3. turned on the chimed sound (told customer how to use the sounds by showing the on/off options). Adding dry time to automatic cycle options. All connections & dryness senor Tested ok, unit operating as designed.
Cruz B.
Inspected unit. Found a sheet of ice on bottom at freezer compartment, customer said it leaks water onto wooden floors, i then removed crisper and found drain hole to be frozen over, used heat gun to melt frozen ice away, poured hot water down drain tube it went through into pan, cooling and temps and working fine, customer ok repair.
William L.
MAYTAG MICROWAVE MMV4205FZ0 Found open/close door problem, micro sw erratic operation, replaced door latch micro switches, checked microwave functions, tested ok; used 3 W10727360 (MICROSWITCH)s
Cruz B.
WHIRLPOOL REFRIGERATOR WRF535SWHZ01 Found freezer gasket not sealing, used heat gun to straighten out, found same result, cooling temps doors leveling ice and water dispenser are all working fine, ordering part gasket for unit. ; ordrng 1 W10571967 (frz door gasket (gr)), Installed new part ( gasket) into unit. Gasket is sealing properly, door is opening and closing as designed.
Cruz B.
MAYTAG WASHER MVWC555DW0 Inspected and tested unit. Found actuator fault code, lid latch not unlocking, basket not spinning due to hub being worn out, then customer stated they are going to purchase a new unit, customer stated it’s not worth fixing.
Cruz B.
whirlpool washer WTW7500GW0, complaint is that unit does not give enough water. I then checked for codes found none, put unit into a diagnostic test mode it completed wash drain spin, instructed customer on each cycles and what they do, what soaps to use, how to load wash basket, customer said ok.
Randy J.
kitchenaid refrigerator model #KRSF505ESS01 complaint-not cooling diagnosis-inspected refrigerator compartment and found evap cover with frozen ice causing poor cooling, I use heat gun a began to melt away frozen ice from evap cover and coils, and test thermistor and found it to be bad replaced old with new one. Unit is now working as designed
Randy J.
Dryer Maytag Model # MEDC215EW1 Complaint- Dryer is not drying. Diagnosis- Inspected and tested unit. Found unit working as designed, unit heated fine, pulled unit out and found ducting to be smashed blocking air flow, I then instructed to replace ducting and to have exhaust pipe cleaned out by a professional. Job complete.
Cher .
Whirlpool refrigerator model number WRX735SDHV00, door is not sealing opens back up by itself not producing much ice. When tech arrived he contacted tech support and they informed him that its normal if the flap separator opens up after cubes or crushed ice is dispensed. Customer isn't satisfied with design. Unit works as designed job completed.