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Local Reviews
for Victorville, CA

Rated 4.4 out of 5 stars based on 15 customer reviews

Map of Victorville, CA

Great service.




He was very fast.


Response from Appliance Repair Specialist:

Hello Rosa, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Victorville, CA

Great service great attention and Clean working so I just want do you know if there was no yell me





Response from Appliance Repair Specialist:

Hi Ernest, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Victorville, CA

Janetta




The technician always arrives on time, made sure that he did a great job each and every time he had to show up. I really appreciated your work Cesar. Thank you


Response from Appliance Repair Specialist:

Hello Janetta, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Victorville, CA

Good job





Response from Appliance Repair Specialist:

Hi Christian, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Victorville, CA

Very personable and knowledgeable





Map of Victorville, CA

Excellent, Professional Service




Cesar Hunt was able to quickly diagnose the problem with my washing machine -- ordered the parts -- and came back within a week to fix it.


Map of Victorville, CA

Great service, wonderful fellow




He showed up on time and was very informative and pleasant. Did an amazing job in a timely fashion. Would highly recommend him to others.


Map of Victorville, CA

Horrible




Representative on the phone is rude. Appointments get cancelled and they refuse to send a tech because are going to charge a fee. The one and obly tech available they send to service our washer does not know what he is doing. States to fill up washer with buckets of water. Very unprofessional.


Response from Appliance Repair Specialist:

Hi Maria, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Victorville, CA

Fast accurate service




Needed a minor warranty issue resolved & ARS got it nailed in less than 30 min.


Map of Victorville, CA

Jose




Great service


Great service




Great service, arrived early, informative


Yes great service and price _ warrenty




He was quick to find the problem and repair ir in atimely manner


Response from Appliance Repair Specialist:

Hi Scoot! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Cesar!


Excellent service





Response from Appliance Repair Specialist:

Hi Kenneth! Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Cesar!


Couldn't be more satisfied!




I have been frustrated with an issue with a new refrigerator. Chris McConnell responded to my home on your behalf. He was an excellent representative and ambassador for your organization. Not only was he the most knowledgeable technician I've yet to meet, he also possesses a professional, friendly and ethical demeanor which translates to the customer. I mean no negatives toward other technicians, but Chris' style put me instantly at ease. Not only did he repair the issues I was having, I feel 100% confident the issue is solved. If I were you, I would be thankful employees like Chris McConnell are representing your organization in the field. I give him five stars,(simply because you don't allow me to more) - Jimbo Evans


Service tech going beyond expectations




Chris really went beyond his expectations. If it wasn’t for Chris I wouldn’t use this extended service plan again. Chris deserves recognition for his loyalty to customers . And pride in his job with an employee like Chris making sure that customers are taken care of . That’s what makes companies continue to grow..Thanks again Chris M.


Response from Appliance Repair Specialist:

Hello, Thank you for taking the time to send in a review. We are so very pleased you had a great experience with Chris. You feedback is important to us as it is the only way we can continue to improve. We would love to hear more about your experience and how we could have earned a five star review in our customer service mail box at service@ars.repair. Thank you for your business.


Cesar H.

Cesar H.

WASHER MAYTAG MVWB835DW4 Replaced control calibrated and tested all tested good

Near Princeton Dr, Victorville, CA 92392
Cesar H.

Cesar H.

RANGE WHIRLPOOL WFG361LVB2 Replaced failed parts unit tested good

Near Joe Pl, Victorville, CA 92394
Cesar H.

Cesar H.

FREEZER WHIRLPOOL WRF535SMBM00 Found slider temp control for lower drawer was frozen causing cold air from freezer to constantly come in to the drawer cleared ice slider is now free so that temp can be controlled unit tested good

Near Albatross St, Victorville, CA 92392
Cesar H.

Cesar H.

WASHER GE GTW460ASJ6WW Replaced latch tested good

Near Northstar Ave, Victorville, CA 92392
Cesar H.

Cesar H.

WASHER WHIRLPOOL WTW5000DW1 Replaced wash plate and pump all tested good

Near Low Chaparral Dr, Victorville, CA 92392
Cesar H.

Cesar H.

WASHER MAYTAG MVWB835DW4 "Ran test on unit found lock error ran test lock failed 2 out 4 tries to lock inspected lock mechanism found lock was not straight , removed top and found lock not properly installed had to remove and reinstall lock retested unit all checked good"

Near Georgia Ct, Victorville, CA 92392
Cesar H.

Cesar H.

RANGE WHIRLPOOL WFG361LVB2 Replaced failed parts unit tested good

Near Joe Pl, Victorville, CA 92394
Cesar H.

Cesar H.

FREEZER WHIRLPOOL WRF535SMBM00 Found slider temp control for lower drawer was frozen causing cold air from freezer to constantly come in to the drawer cleared ice slider is now free so that temp can be controlled unit tested good

Near Albatross St, Victorville, CA 92392
Cesar H.

Cesar H.

WASHER GE GTW460ASJ6WW Replaced latch tested good

Near Northstar Ave, Victorville, CA 92392
Cesar H.

Cesar H.

REFRIGERATOR FRIGIDAIRE FRS26R4CW6 Found sealed system failure. Sealed system is restricted not allowing Freon to flow. Found restriction at dryer capillary tube frosting out of dryer that is how I can tell dryer is restricted. Sealed system labor. Replaced d dryer and recharged system with 5.25 oz of Freon all tested good ; used 1 218944001 (DRYER) from stock

Near Llanada Ave, Victorville, CA 92394
Cesar H.

Cesar H.

REFRIGERATOR JENN-AIR JFX2897DRP02 Failure of mounting point on glass frame caused frame to fall down replaced frame and unit tested good

Near Pahute Ave, Victorville, CA 92395
Cesar H.

Cesar H.

WASHER MAYTAG MVWC360AW0 Checked unit found basket speed sensor fault codes ran basket sensor test it’s not picking up basket movement checked all connections they checked good replaced actuator and retested unit all test pass at this time

Near Del Norte Dr, Victorville, CA 92395
Cesar H.

Cesar H.

WASHER WHIRLPOOL WTW5000DW2 Replaced capacitor tested good

Near San Carlos Ct, Victorville, CA 92392
Cesar H.

Cesar H.

DRYER MAYTAG MGDB765FW0 "Unit will not always start when start is pressed and turns off mid cycle before finishing. checked unit found communication error between UI and motor control removed console and found wire harness connector between ui and control not fully seated at main control connection is damged on the harnes, when unit start vibrations cause loss of communication. Removed and replaced the harnes and tested, all tested good"

Near Princeton Dr, Victorville, CA 92392
Cesar H.

Cesar H.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Installed shims on components to make things fit all checked good

Near Apple Creek Dr, Victorville, CA 92395
Cesar H.

Cesar H.

WASHER WHIRLPOOL WTW5000DW1 Failed wash plate splines on wash plate that engages drive are stripped shaft turn but wash plate doesn’t move. Found pump slow to drain water out and long drain codes in unit. Inspected pump found missing fins on the pump; ordrng 1 W10752283 (washplate) and 1 W10876600 (drain pump)

Near Low Chaparral Dr, Victorville, CA 92392
Cesar H.

Cesar H.

DISHWASHER MAYTAG MDB4949SHZ0 "Customer instruct water supply to dishwasher was not opened all the way. Ran test on unit found wash motor grinding pretty loud, ; ordrng 1 WPW10591570 (pump&motor)"

Near Elcona Dr, Victorville, CA 92395
Cesar H.

Cesar H.

REFRIGERATOR KITCHENAID KRMF706ESS01

Near Autumn Leaves Ave, Victorville, CA 92395
Cesar H.

Cesar H.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Left refrigerator door not closing properly found mullion is not hitting pivot block it is sliding under it causing mullion not to pivot. Noticed pivot block has some wear to it as well as the mullion at the contact points. Pantry lid continues to fall off due to holding pins being to far apart because of cabinet walls are not straight shim kit will be added to door and right rail of unit; ordrng 3 487576 (SHIM)s and 3 487802 (SHIM)s and 1 WP12722803AP (rail-mulln) and 1 WP67003405 (block- piv)

Near Apple Creek Dr, Victorville, CA 92395
Cesar H.

Cesar H.

DRYER WHIRLPOOL NGD4655EW2 Tested unit it found motor turning slowly and making a loud hum checked drum and rollers for drag and found none ran motor by itself and it struggled to turn and it is drawing 10 amps. failed motor had to break blower off of motor to remove motor installed new blower and motor unit tested good.

Near Dayton St, Victorville, CA 92395
Cesar H.

Cesar H.

WASHER GE GTW460ASJ4WW Replaced control and drain pump ran test cycle all checked good

Near Sunhill Dr, Victorville, CA 92395
Cesar H.

Cesar H.

DRYER WHIRLPOOL NED4655EW1 Found unit has no heat checked voltage unit has proper power ran ohm test on components found thermal fuse ohm open cutting off voltage to unit replaced fuse unit tested good ; used 1 WP3392519 (THERMAL FUSE) from stock

Near Kimberly Dr, Victorville, CA 92394
Cesar H.

Cesar H.

REFRIGERATOR AMANA ASI2175GRB00 Un t still under filling installed new ice maker still under fill checked water at dispenser flow 1 oz per second its with in specs replaced water valve to ice maker flow increased but still only getting about 3 oz to ice maker. All parts related with ice maker have been replaced if problem persists call tech line on return. Also adjustment at ice maker for water has been set to the max.

Near Southwind St, Victorville, CA 92392
Cesar H.

Cesar H.

REFRIGERATOR MAYTAG MRT711SMFZ00 Installed ice maker checked good

Near Winona St, Victorville, CA 92395
Cesar H.

Cesar H.

WASHER MAYTAG MVWB765FW2 Replaced drive gears on old gear case where skipping during agitation causing agitation to not get a full stroke. Replaced drive and unit tested good

Near Santa Maria Pl, Victorville, CA 92392
Cesar H.

Cesar H.

WASHER GE GTW460ASJ6WW Failed lid latch broken plastic moving components causing strike no to trigger switch routed for latch ; ordrng 1 WH01X27954 (LATCH )

Near Northstar Ave, Victorville, CA 92392
Cesar H.

Cesar H.

MICROWAVE WHIRLPOOL WMH32519HZ3 Replaced control all tested good

Near Palos Grande Dr, Victorville, CA 92395
Cesar H.

Cesar H.

WASHER WHIRLPOOL WTW5000DW0 Replaced hub tested good

Near Prenda Ln, Victorville, CA 92394
Cesar H.

Cesar H.

WASHER MAYTAG MVWX655DW1 Replaced cap tested good

Near Chamberlain Dr, Victorville, CA 92394
Cesar H.

Cesar H.

RANGE WHIRLPOOL WFG320M0BB2 Door handle screw came off on the left hand side took door apart and reinstalled screw all tested good

Near Covered Wagon Ct, Victorville, CA 92394
Cesar H.

Cesar H.

MICROWAVE WHIRLPOOL WMH53520CS6

Near Mountain Meadows Dr, Victorville, CA 92395
Cesar H.

Cesar H.

REFRIGERATOR MAYTAG MRT711SMFZ00

Near Winona St, Victorville, CA 92395
Cesar H.

Cesar H.

REFRIGERATOR AMANA AFI2539ERM03 Install correction when unit was installed the pinched the line when unit was pushed against the wall.

Near Vasquez Ave, Victorville, CA 92394
Cesar H.

Cesar H.

MICROWAVE OVEN GE JVM3160RF5SS Replaced failed parts all tested good

Near Eccles Ln, Victorville, CA 92394
Cesar H.

Cesar H.

DRIYER GE GTD33GASK0WW Replaced door switch all tested good

Near Colville Ct, Victorville, CA 92394
Cesar H.

Cesar H.

WASHER MAYTAG MVWB865GW0 Customer instruct on cycle selection customer is running the rapid wash that always leaves a little water at the bottom from previous was. Unit tested good

Near Nassau Dr, Victorville, CA 92395
Cesar H.

Cesar H.

REFRIGERATOR KITCHENAID KRMF706EBS01 Unit has loose handle on freezer door removed handle and tighten 2 mounting screws on door reinstalled handle and all checked good

Near Nuevo Ct, Victorville, CA 92395
Cesar H.

Cesar H.

REFRIGERATOR AMANA ASI2575GRS01 Ice maker not cycling has power has ice in the tray. Replaced ice maker ran test on new ice maker it cycled and filled with water all checked good

Near Wild Wind Point, Victorville, CA 92394
Cesar H.

Cesar H.

WASHER GE GTW460ASJ4WW Found codes for slow drain and water hazards also for drain failure checked pressure hose checked good replacing pump and control for new codes ; ordrng 1 WH18X28174 (CONTROL) and 1 WH23X27574 (PUMP DRAIN )

Near Sunhill Dr, Victorville, CA 92395
Cesar H.

Cesar H.

REFRIGERATOR KITCHENAID KSSC48QVS10 Replaced controls and valve all tested good at this time

Near Lakeview Dr, Victorville, CA 92395