Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.


Local Reviews
for Thousand Oaks, CA

Rated 4.4 out of 5 stars based on 17 customer reviews

Map of Thousand Oaks, CA

Service for Dryer Lint Door





Map of Thousand Oaks, CA

Robert Sime




Great service . Great job Thank you Jesus


Response from Appliance Repair Specialist:

Hi Robert, We are glad you had a great experience with our company. We appreciate your time and we would love to service you again in the future. Thank you for your time and business!


Map of Thousand Oaks, CA

Frances




Excellent experience with Jesus


Response from Appliance Repair Specialist:

Hello Frances, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Thousand Oaks, CA

Great service




Extremely nice and helpful


Response from Appliance Repair Specialist:

Hi Sentha, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Hector!


Map of Thousand Oaks, CA

Bhanu




The Tech was good, professional- however he had to make two trips, he wasn’t given parts. The second time he did whatever he could but didn’t have the cover for the handle.


Response from Appliance Repair Specialist:

Hello Raj, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Thousand Oaks, CA

Great service - 2nd time here




Hector was here for oven before. Wife loved him. This time dishwasher.


Response from Appliance Repair Specialist:

Hello Warner, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Hector!


Map of Thousand Oaks, CA

Very good mechanic




Jesus is an outstanding service mechanic. He’s done a very good job considering what he had to work on. Our refrigerator is top of the line and four years old. It’s had a plethora of minor problems since we purchased it. Then the compressor went out. Thank the Lord for extended warranties. It would have cost a ton of money. He had to replace a lot of parts, then 36 hours later the fridge quit cooling a second time. On Jesus’ third return, he found a leak in the second condenser which wasn’t there the first time. Yesterday he repaired that problem and the fridge is working fine at the moment. Hopefully nothing else happens. So far, we were without the fridge for over three weeks. That is certainly not the fault of Jesus or ARS, just bad luck.


Response from Appliance Repair Specialist:

Hi Ron, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Jesus!


Map of Thousand Oaks, CA

The range works better now.




He was knowledgeable, polite and did a good job.


Response from Appliance Repair Specialist:

Hello Mildred, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you again in the future. Way to go, Hector!


Map of Thousand Oaks, CA

On time but took 3 days to schedule





Response from Appliance Repair Specialist:

Hello John, Thank you for your business and review. We look forward to working with you in the future. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time.


Map of Thousand Oaks, CA

Prompt and professional





Response from Appliance Repair Specialist:

Hello, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Professional and Helpful




Jesus found the source of the annoying buzz on our new fridge and gave us some tips on our new dishwasher too! Very happy!


Response from Appliance Repair Specialist:

Hello Ken, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Jesus!


Cassie




He was great


Response from Appliance Repair Specialist:

Hello Cassie, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Jesus!


Sydney




I feel as if all your service guy does is drive around and pick up checks for $125. He didn’t carry tools because he knew the drill you just say it cost more to repair than to fix and to buy a new one. He gave me a good suggestion to buy a speed queen clothes washer which we did, that was helpful and good advise but to pay that much money to hear once again it’s not worth fixing seems like a scam to me.


Response from Appliance Repair Specialist:

Hello, Thank you for your feedback as it is the only way that we can get continue to improve. Our service fee covers the cost of travel and your repair specialist pay. We understand that sometime the repair is more than a new unit and are sorry that your unit was broken. We appreciate your business and time.


Ken




Excellent experience


Response from Appliance Repair Specialist:

Hi Ken, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Danny!


Doug




Terrible - lacked urgency, follow up and timeliness


Response from Appliance Repair Specialist:

Hello Doug, Thank you for taking the time to respond to our review request. We are sorry that you weren't than satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Knowledgeable and thorough




Great job, and had suggestions about keeping the washer running longer.


Response from Appliance Repair Specialist:

Hi David, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Jesus!


Refrigerator




Hector looked and refrigerator issues. He communicated issues but was not able to fix the problem due to them not being available.


Response from Appliance Repair Specialist:

Hello Kent, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We are now aware that the manufacturer no longer makes the parts needed to fix your refrigerator but we'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Hector!


Lauren




The repair was smooth, the man knew what he was doing, great guy by the way!


Response from Appliance Repair Specialist:

Lauren, We are so please that Aaron could solve your repair issue. Thank you for taking the time to review your service. We look forward to working with you in the future. Thanks for the hard work Aaron!


Hector Z.

Hector Z.

MICROWAVE KITCHENAID KMBS104ESS02 Replaced control panel and appliance manager. Still doesn’t work.

Near Eaglesnest Pl, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

DISHWASHER WHIRLPOOL KDTE204DSS0 "Replaced shorted drain pump. Tested ok."

Near Eveningside Dr, Thousand Oaks, CA 91362
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRFC300ESS00 Customer states that freezer half is loose. Checked unit and found handle loose on both ends. Removed handle and tighten screws also added lock tire on set screws. Sealed the liner with adhesive in on fresh food compartment. Unit is now working as designed; used 1 W10841140 (ADHESIVE) from stock

Near Fremont Dr, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

DISHWASHER KITCHENAID KDTM354DSS5 "Replaced sump and motor. Tested ok. Advised customer about dishwasher having mayor installation problems, the space in the cabinet is too small to accommodate this unit were there is not clearance to properly stand and level the dishwasher, also air gap to disposal hose is too long and small diameter making the dishwasher drain from the top of the air gap to the sink."

Near S Greenway Ave, Thousand Oaks, CA 91320
Aaron  B.

Aaron B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Unit was not plugged in all the way had a loose connection and caused the unit to intermittently loose power , Install power cord nice and tight into the outlet unit is working as designed now"

Near Irongate Pl, Thousand Oaks, CA 91362
Jesus C.

Jesus C.

WASHER MAYTAG MVWB835DW4 "Removed UI panel and removed hoses. Removed valve and installed new valve, assembled unit. Ran diagnostics and manually tested hot and cold valve. Ran wit tic diagnostics and passed. Unit is now working as design,"

Near Magpie Ct, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

WASHER MAYTAG WFW85HEFC1 Washer still leaking in the bottom section in between the bellow and the glass. Contacted tech line and he suggested to replace the front panel and the bellow. SR#7723431401. Allow (3) counts to do this job.; ordrng 1 W11106747 (bellow) and 1 WPW10441111 (panel)

Near Via Santana, Thousand Oaks, CA 91320
Aaron  B.

Aaron B.

REFRIGERATOR WHIRLPOOL JFC2089HTB "Replaced the compressor and discharge tube pulled vacuum and recharged the system tested ops unit is cooling , allow 24 hrs to cool down to correct temps ; used 1 AF1200 (TUBE EXTENSION), and 6 R134A (6 OZ) from stock"

Near Bear Creek Dr, Thousand Oaks, CA 91320
Jesus C.

Jesus C.

DISHWASHER KITCHENAID KDFE104DSS5 Customer states that uni is it working. Checked unit and found panel completely dead. Pulled out unit and checked outlet. Found the left outlet not working. Removed plug and placed it on the other outlet. Unit started working. Advised customer to have electrician check outlet. Ran diagnostics and not error codes. Unit is working as design.

Near Devia Dr, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

REFIRGERATOR WHIRLPOOL WRS325SDHW01 Noise coming from condenser lines. Adjusted condenser brackets. Tested ok.

Near Panorama Ct, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

ICEMAKER KITCHENAID KUIX505ESS2 Checked unit and found rusted sensor bracket. Cleared rust from bracket and reservoir cover. Contacted tech line and he suggested to to also advise customer about running a clean cycle. SR#7723437374.

Near Alice Ann Road, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "LED lights not working. Replaced LED control, lights still not working. Ordered LED lights and reschedule.; ordrng 3 W11205083 (LED LIGHTS)s and 1 W11239944 (LED LIGHTS WITH HARNESS )"

Near San Felipe Ave, Thousand Oaks, CA 91320
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW92HEFW0 Customer states that unit is not unlocking. Plug unit back and the latch was not opening. Removed top cover and manually unlocked door. Removed retainer on bellows and latch. Installed new latch and assembled unit. Ran diagnostics and passed. Unit is now working as design.

Near Via Carillo, Thousand Oaks, CA 91320
Jesus C.

Jesus C.

FREEZER WHIRLPOOL WRF990SLAM00 "Customer states that unit is not cooling. Checked unit and found high temperature on both compartments. Ran test 4 and both fan are working properly. Compressor keep on but it’s very hot to the touch; ordrng 1 CD8404 (valve,1/4-6 per pack) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer)"

Near Benson Way, Thousand Oaks, CA 91360
Jesus C.

Jesus C.

WASHER MAYTAG MVWB835DW4 Customer states that unit is not dispensing water. Ran diagnostics and found error codes. Checked valve filters for any debris and it’s cleared. Ordered part.F3-E2 inlet water temperature faultF8-E1 long fillF0-E4 spin limits by water tempeture; ordrng 1 W11165546 (VALVE)

Near Magpie Ct, Thousand Oaks, CA 91320
Aaron  B.

Aaron B.

WASHER WHIRLPOOL WTW8500DC3 "Unit water line was clogged , cleared tested operations unit is filling , and working as designed"

Near Via Verde, Thousand Oaks, CA 91360
Aaron  B.

Aaron B.

DISHWASHER WHIRLPOOL WDF520PADM7 Checked operations found the unit leaking through the bottom looks like the diverted valve seals are bad replaced the wash module tested ops after operating normal now

Near Racquet Club Ln, Thousand Oaks, CA 91360
Aaron  B.

Aaron B.

WASHER MAYTAG MVWX655DW0 "Lock assembly continually clicked not locking , replaced with a new one tested ops unit works as design now"

Near Grand Oak Ln, Thousand Oaks, CA 91360
Aaron  B.

Aaron B.

WASHER MAYTAG MVWX655DW1 "Tested the unit , found coins stuck in between the wash plate and basket , removed tested the unit with 4 towels in it washed drain and spin correctly operating ok at this time .

Near Harmony Ct, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

DISHWASHER KITCHENAID KDTM704EBS1 "Motor wash having a very weak pumping. Replaced sump and motor, unit still not pumping enough water, also found damaged lower spray arm.; ordrng 1 W10854228 (cntrl-elec) and 1 W10860176 (arm-spray) and 1 W11170316 (COVER)"

Near Paseo De Leon, Thousand Oaks, CA 91320
Jesus C.

Jesus C.

DRYER WHIRLPOOL WGD8600YW1 Customer states that unit is making a loud screeching sound. Ran unit and ground bad idler wheel. Disassembled unit and replace dryer kit. Assembled unit as tested. Unit is now working as designed; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Malat Dr, Thousand Oaks, CA 91320
Aaron  B.

Aaron B.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Replaced the fresh food thermistor and fan scroll assembly, tested unit operating ok at this time"

Near Shadow Oaks Pl, Thousand Oaks, CA 91362
Aaron  B.

Aaron B.

DISHWASHER KITCHEN AID KDTE254ESS1 Unit would not fill up found drain pump seized up replace then re-tested pump and motor is not functioning replaced unit is working as designed after replacing the pump motor tested ops normal now unit working as designed now

Near Shadow Oaks Pl, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

MICROWAVE KITCHENAID KMBS104ESS02 "Unable to set control, display keep blinking. All electronic parts cover under the second to fifth year. Customer paid for service call and labor.; ordrng 1 W10891907 (cntrl-elec) and 1 W10891908 (cntrl-elec) and 1 W11197501 (CONTROL PANEL )"

Near Eaglesnest Pl, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

RANGE WHIRLPOOL WFG505M0BS3 "Installed insulation kit (W11087376) by Service Pointer (W10919787), tested ok."

Near Maegan Pl, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

DISHWASHER KITCHENAID KUDS35FXSS8 Replaced door seal. Tested ok.

Near Rabbit Creek Ln, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

DISHWASHER KITCHENAID KDTM354DSS5 "Dishwasher is taking water but is not pumping it. Ordered the motor and sump and reschedule. Drain hose from air gap to disposal was installed incorrectly (See pictures), advised the customer from potential flood. Allow (2) counts to do this job.; ordrng 1 W10805015 (pump&motor)"

Near S Greenway Ave, Thousand Oaks, CA 91320
Jesus C.

Jesus C.

REFIRGERATOR WHIRLPOOL WRS331SDHW00 Customer states that unit is missing parts. Checked unit and didn’t find missing hardware. Verified on parts list and all parts are installed. Unit is working as design.

Near Montagne Way, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

WASHER MAYTAG MVWB865GW0 "Set unit in diagnostic and found no error code. Ran a quick diagnostic test, washer has nothing wrong. Customer holding the start bottom not long enough to start the cycle. Tested ok."

Near Greenwood St, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

KITCHEN KITCHENAID KUDS35FXSS8 Replaced broken upper rack adjusters. Tested ok.

Near Greenmeadow Dr, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

DISHWASHER KITCHENAID KDTE204ESS2 Replaced sump and motor. Ran a diagnostic test. Tested ok.

Near Quails Trail, Thousand Oaks, CA 91361
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Upon arrival, removed and replaced the control. Checked unit, checked good. Advised to customer to rearrange food in a way that hi water content food away from he damper. Tested ok."

Near Camino Dos Rios, Thousand Oaks, CA 91360
Aaron  B.

Aaron B.

MICROWAVE KITCHENAID KOCE507EBS02 "Complaint is the unit is not cooking proper. Calibrated the oven at 350 , tested ops normal after the calibration"

Near Calle Del Sol, Thousand Oaks, CA 91360
Jesus C.

Jesus C.

REFRIGERATOR KITCHEN AID KFIV29PCMS02 Unit is not cooling. Found the leak in the fresh food evaporate. Ordered part. Removed fresh food evaporator and installed new. Pulled unit out and replaced the filter dryer. Pulled vacuum and recharged unit. Assembled unit and tested. Unit is now working as design.

Near Colonett Pl, Thousand Oaks, CA 91320
Aaron  B.

Aaron B.

REFRIGERATOR WHIRLPOOL JFC2089HTB "Needs a 4 call countUnit has a locked up compressor and needs new discharge tube, the original compressor is different and needs a new discharge Tube to extend out and install the new embroco compressor this is necessary to complete The repair for this refrigerator ordered parts ; rqstng P&A on 1 W10160407 (compressor) and 1 WP12866903 (tube- disc)"

Near Bear Creek Dr, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

DISHWASHER KITCHENAID KUDS35FXSS8 Dishwasher leaking through the door seal. ; ordrng 1 W10300924V (door seal)

Near Rabbit Creek Ln, Thousand Oaks, CA 91320
Aaron  B.

Aaron B.

RANGE AMANA AGR6303MFS0 Called safety they are sending out a new meter this one is defective per last tech they called customer to let them know another meter is needed

Near Holly Grove St, Thousand Oaks, CA 91362
Aaron  B.

Aaron B.

OVEN WHIRLPOOL RBS305PDB14 "Unit had a runaway temp hi limits popped and doesn’t heat anymore , needs main board and tod fuse but the touch control is no longer available which is needed to correct the issues as a result not repairable , collected trip charge paid $115.00 check"

Near Calle Gladiolo, Thousand Oaks, CA 91360
Aaron  B.

Aaron B.

OVEN JENN-AIR JJW2730DS01 Replaced the touch control assembly tested operations unit is working as designed as of right now

Near La Granada Dr, Thousand Oaks, CA 91362
Jesus C.

Jesus C.

DISHWASHER KITCHENAID KUDE70FVSS3 Customer states that unit is leaking. Ran diagnostics and no error codes found. Checked unit for any leaks and found one coming out from the water valve from underneath sink. Tighten connector and reran fill tests. Unit is now working as design. Customer paid for service call $115.00 per check #1887

Near Bridgegate St, Thousand Oaks, CA 91361