Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.


Local Reviews
for Thousand Oaks, CA

Appliance Repair Specialist Rated 4.5 out of 5 stars based on 65 customer reviews

Map of Thousand Oaks, CA

Very pleased with repair




Review of Appliance Repair Specialist

After a very unpleasant experience dealing with the warranty department and Whirlpool customer service, if was a relief to interact with Jesus. Jesus was great, very professional and knew exactly what needed to be done. Such a pleasure I requested him for the follow up repair once the part came in. Whrilpool management should learn from his example.


Response from Appliance Repair Specialist:

Hello Candace, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Thousand Oaks, CA

Excellent service by Jesus




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Thousand Oaks, CA

Great Experience




Review of Appliance Repair Specialist

Hector was fantastic.. Very professional.


Map of Thousand Oaks, CA




Review of Appliance Repair Specialist


Map of Thousand Oaks, CA

Beyond Satisfied




Review of Appliance Repair Specialist

Our technician, Jesus, was incredibly professional and his service went above and beyond what was expected--even noticing that something didn't sound right after the initial problem was fixed and looking into it for me. He was very kind about my son poking around and was very detailed in describing what all he was doing and also what I could do to make sure that my dishwasher stays in great shape. I will 100% call your company in the future with any appliance repair needs. I went from being upset with whirlpool about a very new appliance having issues to being very confident in their ability to select good service providers and stand behind their product.


Response from Appliance Repair Specialist:

Hello Charlotte, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Thousand Oaks, CA

Great Service--Jesus was great!!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Mark, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Thousand Oaks, CA

Steve




Review of Appliance Repair Specialist

His thinking outside the box solved a serious problem for an injured woman. We are thankful.


Response from Appliance Repair Specialist:

Hi Steve, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Thousand Oaks, CA

service was good but i am not happy with my machine




Review of Appliance Repair Specialist

be frank with you , specialist was very good but I am not happy with this washer it does not work very well


Response from Appliance Repair Specialist:

Hi Jalal, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Thousand Oaks, CA

Great service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Leah, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Map of Thousand Oaks, CA

Our repair tech was great




Review of Appliance Repair Specialist

I repair technician came on time, I had a great attitude, was knowledgeable, was informative, and was just a very kind person. We were very pleased.


Response from Appliance Repair Specialist:

Hello Robert, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great service, was on time.




Review of Appliance Repair Specialist

Hector understood the problem and quickly diagnosed and repaired. I was extremely satisfied.


Response from Appliance Repair Specialist:

Hi John, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Great service tech




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Rebecca We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Fridge repair




Review of Appliance Repair Specialist

Hector was here three or four times, trying to fix our doors.... they were not self closing. He did everything the kitchen aid people recommended. I’m still not sure they are right, but it wasn’t for his lack of trying.


Response from Appliance Repair Specialist:

Hi Annette, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Terrible customer service




Review of Appliance Repair Specialist

Tech was rude to staff. Details were provided to team via email.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Great job. EXCEPT see opinion




Review of Appliance Repair Specialist

Hector did a wonderful job. The machine works great. However my wife"Geri", found next to the dryer an insulating material panel that was not re-installed into the washing machine.


Response from Appliance Repair Specialist:

We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Helpful & Knowledgable




Review of Appliance Repair Specialist

Jesus showed up and immediately I felt he knew my concerns. I was delighted to hear that all my suspicions were more than valid and to hear that my current care of my unit was beyond what is considered normal and he was happy to hear that I was caring for the unit. Lastly, he showed me a few tricks to help maintain my unit. The man rocks~you are lucky if you get him! Our unit is still under warranty therefore, we did not have to pay out of pocket.


Response from Appliance Repair Specialist:

We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Jack




Review of Appliance Repair Specialist

Great service.


Response from Appliance Repair Specialist:

Hello Jeff, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Great customer service representative.




Review of Appliance Repair Specialist

Very timely, thorough and professional.


Response from Appliance Repair Specialist:

Hi Jim, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Great service




Review of Appliance Repair Specialist

The service rep was on time. He was very professional and cleaned up after his work.


Response from Appliance Repair Specialist:

Hi Patti, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


excellent service




Review of Appliance Repair Specialist


REFRIGERATOR REPAIR




Review of Appliance Repair Specialist

HECTOR WAS VERY HELPFUL IN TAKING CARE OF THE PROBLEM AND HELPING ME GET TO THE BOTTOM OF IT WITH WHIRLPOOL. I WAS VERY THANKFUL FOR HIS KNOWLEDGE ABOUT THIS SITUATION.


Great service




Review of Appliance Repair Specialist

Technician was very polite and seems to know what he was doing Was happy with service


Great service experience!




Review of Appliance Repair Specialist

Our technician did a fantastic job and kept us informed about everything he was doing.


Great service




Review of Appliance Repair Specialist


Review




Review of Appliance Repair Specialist


Best service company I’ve experienced in a long time!




Review of Appliance Repair Specialist

First, the company’s communication prior to the service call was super clear. Then, the nice serviceman arrived right on time, AND HAD PARTS WITH HIM in anticipation of what might need to be replaced based on the symptoms I had told the company on the phone! How great is that!? REALLY great, if you ask me. Then, because the issue was intermittent, Jesus replaced the item that would possibly cause the problem we were having! Terrific! Now, if the problem doesn’t re-occur, everything will be GREAT! The only way it could’ve been better would’ve been if the appointment was able to have been sooner than 5 days 🙂


Response from Appliance Repair Specialist:

Hello Ken, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


This guy is great




Review of Appliance Repair Specialist

Jesus gave me insight on what he was working on and what to expect. He was quick and professional.


Response from Appliance Repair Specialist:

Hello David, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


RLG




Review of Appliance Repair Specialist

Telephone always busy. Ask for return call timely. Service tech Hector exceeds expectation. Logging out from this survey - Unable to read Terms & Comfituons. Therefor do not agree to them.


Response from Appliance Repair Specialist:

Hello Ronald, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Performance as agreed.




Review of Appliance Repair Specialist

Performance as agreed.


Response from Appliance Repair Specialist:

Hi Thomas, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Excellent Service!!




Review of Appliance Repair Specialist

Very helpful technician and he went above and beyond to answer our questions during our warranty repair.


Response from Appliance Repair Specialist:

Hi Holli, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Great Repairman




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello David, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


On time!




Review of Appliance Repair Specialist

Aaron is the best... took time to answer our questions and is extremely professional. Thanks again!


Response from Appliance Repair Specialist:

Hello Stephen, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Never again




Review of Appliance Repair Specialist

The time frame was 10-1. Never a call from him or your company. As I'm on hold with your company he arrives at 1:20, no apology or explanation. Also, when I made the appointment I was told you would call with the estimate of an expensive part. Never a call from anyone. The repairman left still without an reason, an apology. Still charged the $75 fee and the cost for the part (we didn't know how much) and hopefully we will never need your company's assistance again.


Response from Appliance Repair Specialist:

Hello Robyn, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Wonderful Service!




Review of Appliance Repair Specialist

Jesus was very polite and put his shoe covers on without my asking. He immediately identified what was wrong with one of my burners and fixed it. He explained and showed me what had been done incorrectly.


Response from Appliance Repair Specialist:

Hello Marina, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Solved my problem




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Michael, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Aaron  B.

Aaron B.

DRYER WHIRLPOOL WGD85HEFW1 "Unit was vibrating and causing a loud vibrating noises , pulled unit apart all the way to the motor mount to the base screw was loose enough to cause the vibrations , repaired unit , tested operating ok now"

Near Rickey Ct, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Replaced: control kit W10878993 by Service Pointer W10545062, Reservoir (W11168758), and Water valve assembly (WPW10341329).Tested ok."

Near Pine Creek Ct, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Customer stated fresh side door make noises.I checked the door and found the stopper rubbing against the bottom hinge.Removed the door and adjusted the stopper. Tested ok.

Near Thousand Oaks Blvd, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Both freezer LED lights not working, and both fresh side cover evaporator LED lights not working neither. Ordered all four LED lights; ordrng 1 W10908166 (module) and 1 W10908166 (module) and 1 W10908166 (module) and 1 W10908166 (module)"

Near Paseo De Leon, Thousand Oaks, CA 91320
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL GI6FARXXY07 "Removed door gasket and installed new. Heated gasket to conform to unit. Removed icemaker and installed new icemaker, harness. Assembled unit and cycled icemaker. Unit is now working as design."

Near Ciro Ave, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

REFRIGERATOR WHIRPOOL WRS325FDAM02 "Ice maker not producing ice. I checked the unit and found the ice maker fill tube been iced up. Removed ice maker and fill tube, with the use of the steamer I cleared all the solid ice inside the fill tube. Reconnected ice maker and fill tube, cycled the ice maker back on to allow water to flow. Tested ok."

Near N Oakview Dr, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

DISHWASHER WHIRLPOOL WDF520PADW7 "Dishwasher not heating. I set unit in diagnostic and found an F7E1 code (No heat). Checked voltage on connector P4, no voltage present. Ordered control (W10906426), and Optical indicator sensor (W11084121).; ordrng 1 W10906426 (cntrl-elec) and 1 W11084121 (sensor)"

Near Bernadine St, Thousand Oaks, CA 91320
Jesus C.

Jesus C.

OVEN AMANA AER6303MFS2 Customer states that unit is working intermittently. Checked unit and pulled unit out. Checked power outlet and getting good voltage readings. Removed back cover and found a loose neutral wire on block terminal. Assembled and ran bake option. After a couple of minutes unit shuts off completely and doesn’t turn back on. It turns back on if any of the burner knots are on. Ordering parts; ordrng 1 W11297545 (cntrl-elec)

Near Radcliffe Rd, Thousand Oaks, CA 91360
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "wires on freezer door. Icemaker not working. ; ordrng 1 LW10691266 (dor-fip)"

Near Orinda Ct, Thousand Oaks, CA 91362
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS571CIDM01

Near Orinda Ct, Thousand Oaks, CA 91362
Jesus C.

Jesus C.

FREEZER WHIRLPOOL GX5FHTXVY07 Customer states that unit still frosting up on freezer side. Upon arrival customer had already defrosted unit. Ran diagnostics and heated the condenser fan running after unit was off. Placed unit on test mode and fan would not turn off. Installed new control board and tested. Unit is working as design.

Near Deer Valley Ave, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

OVEN KITCHENAID KODE500ESS02 "I touched up affected area (Chip) of the upper oven cavity using the high temperature coating pen (W10791627), recommenced by the Tech Line on the prior visit. Tested ok (See pictures).Suggested to the customer that if still having any issues please to contact KITCHENAID customer service."

Near Blazing Star Dr, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

DRYER WHIRLPOOL WGD7000DW3 "Replaced: Blower wheel (WP694089), Motor pulley (WP8066184), Thermal fuse (WP3392519), and Thermal cut-off (W11050897).Tested ok."

Near N Conejo School Rd, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

REFRIGERATOR KITCHENAID KRMF706ESS01 Dispenser light not working. Replaced User Interface assembly (W10894103). Tested ok.

Near Martinique Pl, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

DISHWASHER WHIRLPOOL WDF520PADW7 Installed clips in between the control panel and front panel. Tested ok.

Near Hickory Grove Dr, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

DISHWASHER KITCHENAID KDTE334DWH0 "Replaced: Pump and motor assembly (WPW10455261), Upper rack rails (W11259785, W11259786), and Door seal (W10300925V). Also leveled the dishwasher. Tested for leaks, tested ok."

Near Marlowe St, Thousand Oaks, CA 91360
Aaron  B.

Aaron B.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Unit iced over again , thermistors have already been relocated months ago needs new software and main board and thermistor assembly ordered parts ; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui) and 1 WPW10389152 (support)"

Near Independence Ct, Thousand Oaks, CA 91360
Aaron  B.

Aaron B.

REFRIGERATOR KITCHENAID KRFC300EWH01 Checked operations no water or ice slowed way down after dripping with the water valve check the water filter it was cleaning clear pulled the unit out 2 inches the unit started working correctly for water and ice customer had a pinched waterline in the back operating normal now

Near Via Bella, Thousand Oaks, CA 91320
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDTA50SAHV0 Customer states that unit is not turning on. Checked unit and tested outlet. Getting proper voltage 118 vac. Unit is it not turning. Removed front panel and replaced control board. Plugged unit back in and ran diagnostics. Unit is working as design.

Near Michael Dr, Thousand Oaks, CA 91320
Jesus C.

Jesus C.

FREEZER WHIRLPOOL GX5FHTXVY07

Near Deer Valley Ave, Thousand Oaks, CA 91320
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW7000DW3 Customer states that her unit is not powering on. Checked unit and its not working. Removed ui panel and no power to UI. Voltage to control 118 vac. Unplugged unit and removed control board. Installed new control board and assembled unit. Ran auto test and passed. Unit is now working as design

Near La Grange Ave, Thousand Oaks, CA 91320
Jesus C.

Jesus C.

DISHWASHER JENN-AIR JDTSS244GP0 Powered unit down and removed panel. Removed UI panel and installed new panel. Plugged unit back on and tested. Unit is working as design

Near Coronado Cir, Thousand Oaks, CA 91320
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS571CIDM01

Near El Dorado Dr, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

ICEMAKER WHIRLPOOL WRS571CIHZ00 Ice maker leaking. Replaced ice maker and fill valve. Tested ok.

Near Via Aldea, Thousand Oaks, CA 91320
Aaron  B.

Aaron B.

WASHER WHIRLPOOL NTW4605EW0 Replace the suspension rods and actuator assembly tested operations unit is working as designed

Near Brossard Dr, Thousand Oaks, CA 91360
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS312SNHM00 Customer states that unit is not cooling properly and that intermittently stops cooling on both compartments. Checked unit and ran diagnostics. Placed thermometer on other compartments and got readings. Ordering control FC2.7 degrees fRC39.4 degrees f; ordrng 1 W11188039 (cntrl-elec)

Near Uppingham Dr, Thousand Oaks, CA 91360
Jesus C.

Jesus C.

OVEN WHIRLPOOL WEG745H0FS0 "Pulled unit out and turned power off. Removed top panel burners and replaced control board, fan blower. Assembled unit and tested components. Unit is working as design."

Near W Carlisle Rd, Thousand Oaks, CA 91361
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer states that unit is not working. Checked unit and ran diagnostics. Removed kickplate and checked motor connector. Moved connector and motor started to work. Removed connector and adjusted contacts. Placed connector back and unit started to work. Unit is working as design. 4-3. Motor not running. 7-1 no heat

Near Woodlet Way, Thousand Oaks, CA 91361
Aaron  B.

Aaron B.

M/W OTR WHIRLPOOL GH7145XFQ1 "Customer already has the upgraded kit R290AR-MH Recall venting replacement

Near Calle Lacota, Thousand Oaks, CA 91360
Aaron  B.

Aaron B.

OVEN WHIRLPOOL WOD51EC0AS01 the unit is not reaching for the degrees and not feeling like 400 calibrated the oven at 400°F tested lower oven sensor out of tolerance , replaced then calibrated oven , Checked operation unit is working as designed now after calibration"

Near Drake Dr, Thousand Oaks, CA 91362
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL GI6FARXXY07 Customer states that unit icemaker not working. Checked unit and found icemaker not cycling. Jumpered out icemaker and icemaker was continuously cycling. Also found the door gasket torn. Ordering parts ; ordrng 2 W10443238 (door gasket)s and 1 W10882923 (icemaker) and 1 W11029433 (harns-wire)

Near Ciro Ave, Thousand Oaks, CA 91360
Jesus C.

Jesus C.

OVEN WHIRLPOOL WEG745H0FS0 Customer states that unit is giving error code. Ran diagnostics and found error code. Ran test mode and fan is not working. Removed front panel and raised top panel. Checked connections and per tech sheet test recommended corrective procedure. Replace fan and control board. Ordering parts. F8-E0. Cooling fan speed to low; ordrng 1 W10885069 (cntrl-elec) and 1 W11107275 (fan-blwr)

Near W Carlisle Rd, Thousand Oaks, CA 91361
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KSSS42QDX05

Near Paseo Santa Fe, Thousand Oaks, CA 91320
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4950HW1

Near W Avenida De Las Flores, Thousand Oaks, CA 91360
Jesus C.

Jesus C.

DISHWASHER KITCHENAID KDTM804EBS2 Removed lower panel and removed hose. Removed valve and installed new. Installed hose and turned water on. Ran auto test and inspected unit for leaks. Test passed and it’s now working as design.

Near Los Arcos Cir, Thousand Oaks, CA 91360
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer statdddes that unit fresh section getting cold. Ran test and found the damper not closing. Removed diffuser and installed new. Assembled unit and tested. Unit is now working as designed

Near Green Lea Pl, Thousand Oaks, CA 91361
Jesus C.

Jesus C.

WASHER MAYTAG MVWB865GW0 Unplugged unit and removed UI panel. Disconnected lid lock connector and removed lock assembly. Installed new lid lock and assembled. Ran auto test and passed. Unit is now working as design.

Near Kimber Dr, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

DRYER MAYTAG MGDC215EW2 Dryer not running. Checked unit and found open thermal fuse. Replaced fuse and check vent. Tested ok.; used 1 WP3392519 (THERMAL FUSE) from stock

Near Crescent Way, Thousand Oaks, CA 91362
Aaron  B.

Aaron B.

WASHER WHIRLPOOL NTW4605EW0 "Checked the unit the suspension rods are worn out causing the wash load to bounce and get out of balance easy , also the actuator is grinding loud , and intermittently not working, ordered parts ; rqstng P&A on 1 W10780045 (suspension) and 1 W10913953 (actuator)"

Near Brossard Dr, Thousand Oaks, CA 91360
Aaron  B.

Aaron B.

REFRIGERATOR KITCHENAID KBFS22EWMS1 "checked ops Unit is off customer said I’d did it on its own , cooled for almost 1 day then turned itself off , touch controls not responding to turn back on need board and overlay est break down unit is Overlay 102.66. Main board 177.81 trip 115.00 labor 180.00 parts 280.47 tax 21.04 totaling 596.51 mr approved, paid 416.51 checks , the rest due after repair ordered parts ; ordrng 1 WPW10317125 (overlay) and 1 WPW10319823 (cntrl-elec)"

Near Thousand Oaks, CA 91360