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Local Reviews
for templeton, CA
Powered by Fluid LOCALCharlene
Charlene - Templeton, CA
Great service! Tom Rice is extremely Knowledgeable and very courteous. Would love him to come back and complete the repair when the parts come in!! He’s a great asset to your company! Keep up the great work!👍
Successful repair
John - Templeton, CA
Repair was completed successfully. Warranty repair so pricing n/a. Only issue was arriving after promised time window - just as we were about to prepare dinner. Tom was very nice, wore a mask, but I kept myself away so we didn't really interact much.
Great
Rita - Templeton, CA
On time. Very experienced. Nice, polite and speedy! Nice work Tom
Tim was great but there were issues about scheduling as our first appointment was missed.
Doug - Templeton, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Quick and Easy
Alexandra - Templeton, CA
Technician was sent the next day, knew right away what the issue was and returned two days later with the right part and within minutes I had a working dishwasher again,
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your dishwasher is working like new. We appreciate your time and business.
Good service, polite
Robert - Templeton, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and appreciate your business.
Super Tech
Orlo - Templeton, CA
The service repairman, Tom, was awesome. We were kept informed on when Tom was going to arrive. Though no repair was actually needed, Tom pointed out that we had made an error on the operation of the dryer. Therefore no work was required. Great job.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Excellect, knowledgeable service
Karen - Templeton, CA
Spot on troubleshooting & wonderful communications, defining & solving the problem
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our technician Tom! We strive for such service and are more than glad to know your appliance is up and running, thank you for your time and business.
Tom Rice
Ernest - Templeton, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Sabrina
Sabrina - Templeton, CA
Excellent service
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Good service, reasonable price.
Nancy - Templeton, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Deanna
Deanna - Templeton, CA
Awesome
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Dishwasher working right
Carmen - Templeton, CA
Jorge did an excellent job fixing the dishwasher that needed a new pump. Would have been 5 stars but he was a no show at last appointed service time.
Response from Appliance Repair Specialist:
Hi Carmen, Thank you for your business and positive review. We are happy to hear you had a good experience with our company.
Prompt courteous service
Ed - Templeton, CA
George was able to diagnose and fix my dishwasher problem quickly and efficiently.
Response from Appliance Repair Specialist:
Hello Ed, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Dishwasher still having working right
Carmen - Templeton, CA
Dishwasher does not clean dishes. Repairman suspected sump pump issue but did not replace. Left the job before running a full cycle to see issue.
Response from Appliance Repair Specialist:
Hello Carmen, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great service
NGUYEN - Templeton, CA
Response from Appliance Repair Specialist:
Hello Phuong, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, George!
Tom R.
KITCHEN JENN-AIR JDB9800CWP2 "Found unit not starting, lights are not turning off when door is closed, replace Door Latch./Installed Door Latch, installed Control Board provided by Jenn Air, ran unit, check okay. No damage to unit or home from tech, job complete."
Tom R.
OVEN KITCHEN AID KEWD105HSS06 "Installed Thermostat, ran unit, check okay. No damage to unit or home from tech, job complete."
Tom R.
OVEN KITCHEN AID KEWD105HSS06 "Installed Thermostat, ran unit, check okay. No damage to unit or home from tech, job complete."
Tom R.
WASHER WHIRLPOOL WTW5000DW1 "Installed Cam and Belt, Cam does not match up with Gearcase, part failure, reorder and replace Cam, order Retainer and Hub to have on hand for possible alignment issues./Cam - (W10721967)Retainer - (W11385424)Hub - (W10528947)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11385424 (RETAINER) and 1 W10528947 (HUB) and 1 W10721967 (CAM)"
Tom R.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Found frost build up on RC Evap, order and replace Evap Fan, Fan Support, and Wire Harness./Evap Fan Motor - (W10633627)Fan Support - (WPW10389152)Wire Harness - (W10837236); ordrng 1 W10837236 (HARNS-WIRE) and 1 W10633627 (MOTOR-EVAP) and 1 WPW10389152 (SUPPORT)"
Tom R.
REFRIGERATOR MAYTAG MFI2570FEZ08 "Entered diagnostics, all components functional, running components heard are fans running. Customer instruct, no damage to unit or home from tech, job complete."
Tom R.
WASHER WHIRLPOOL WTW5000DW1 "Entered diagnostics, found error code F0E5. Ran diagnostic tests, all components functional except for Spin. Actuator functional, Motor functional, manual rotation function with Spin and Agitation. Order and replace Splutch and Belt.; ordrng 1 W10721967 (CAM) and 1 WPW10006384 (BELT)"
Tom R.
OVEN KITCHEN AID KEWD105HSS06 "No response from unit, continuity inspection of Thermal Fuse shows open, part failure. Reorder and replace Thermal Fuse./Thermal Fuse - (WP4450934)/NOTE - CUSTOMER NOT AT LOCATION, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 WP4450934 (THRMST-FIX)"
Tom R.
FREEZER WHIRLPOOL WZF34X20DW01 "Upon arrival, found unit unplugged. Plugged in unit, lights functional, UI not functional, no Compressor response. Found Collection Pan overflowing with water, order and replace Control Board and Defrost Thermistor./Control Board - (W11293202)Wire Harness - (W11181209)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11293202 (CONTRL-BOX) and 1 W11181209 (HARNS-WIRE)"
Tom R.
REFRIGERATOR KITCHENAID KBSD508ESS00 "Found Ice Door Dispenser allowing air into IM compartment. Motor weak, replace Separator. Found unit over heating in upper cabinet, Condenser Fan functional, replace Control Board./Separator - (WPW10546285)Control Board - (WP2318054)/Parts - 269.72Labor - 95.00SC - 115.00Tax - 39.58Total - 519.30/Customer confirms estimate, order and replace Separator Motor, tech will return with both Control Boards and Front Cover.; schdld next appmnt for 8/18 TUE !"
Tom R.
DISHWASHER KITCHEN AID KDTE254EBL1 "Entered diagnostics, does not proceed. Ran unit in normal operation, Cancel and Heat Dry do not respond at UI. Order Control Board and UI. T; ordrng 1 W10866124 (CNTRL-ELEC) and 1 W10902370 (PANEL-CNTL)"
Tom R.
DRYER MAYTAG MGD5630HC0 "Installed Base, Dryer Repair Kit, and Idler Pulley, leveled unit, ran unit, noise has dissipated. Customer is unsatisfied, tech informed customer that this was a Scratch and Dent sale, and the unit is fully functional. Customer will contact retailer about further options."
Tom R.
FREEZER WHIRLPOOL WRB322DMBM00 "Found IM leaking into FC, crack in ice tray, order and replace IM./IM - (W10884390); ordrng 1 W10884390 (ICEMAKER)"
Tom R.
WASHER MAYTAG MHW8200FW "Entered diagnostics, found error code F8E0, F8E1, F3E1. Ran diagnostic tests, Steam Valve failure, bypass test, Pressure Test failure. Order and replace Control Board, Pressure Sensor, and Water Valve./Water Valve - (WPW10247306)Control Board - (W11201292)Sensor - (WPW10448876); ordrng 1 WPW10448876 (SWITCH-WL) and 1 W11201292 (CNTRL-ELEC) and 1 WPW10247306 (VALVE)"
Tom R.
WASHER AMANA NTW4516FW2 "Installed Water Valve, ran diagnostics, all components functional, check okay. No damage to unit or home from tech, job complete."
Tom R.
DRYER WHIRLPOOL MGDB766FW0 "Installed Dryer Repair Kit, ran unit, check okay. No damage to unit or home from tech, job complete."
Tom R.
DISHWASHER KITCHENAID KDTE334GPS0 "Installed Detergent Dispenser, ran unit, check okay. No damage to unit or home from tech, job complete."
Tom R.
REFRIGERATOR WHIRLPOOL WRF535SMBB00 "Found unit making noise during Condenser Fan operation, attempted to reposition, no change. Order and replace Condenser Fan Motor, Fan Blade, and order and replace Right RC Door Gasket, GREY./Fan Motor - (W11123104)Fan Blade - (WP12825803)Right RC Door Gasket - (W10830162) GREY/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10830162 (gasket-fip) and 1 W11123104 (motor-cond) and 1 WP12825803 (blade)"
Tom R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found 2 LEDs not lighting, bypass test shows both are not functional, order and replace 2 LED Modules./LED Module - (W10695459) X 2; ordrng 2 W10695459 (module)s"
Tom R.
WASHER AMANA NTW4516FW2 "Entered diagnostics, found error code F8E1. Ran diagnostic tests, Lid Lock good, Main Cold Water Valve functional, Main Hot Water Valve not functional, Drain good, Agitate and Spin good. Replace Water Valve, calling Whirlpool Partners..; ordrng 1 W11210463 (valve)"
Tom R.
WASHER WHIRLPOOL MVWB766FW1 "Installed Water Valve, ran diagnostic tests, all components functional, check okay. No damage to unit or home from tech, job complete."
Tom R.
REFRIGERATOR JENN-AIR JF42NXFXDE00 "Installed both Water Valves, ran Harvest Cycle, water supplied, check okay. No damage to unit or home from tech, job complete."
Tom R.
WASHER WHIRLPOOL MVWB766FW1 "Entered diagnostics, found error code F0E4, F0E3, F3E2, F7E8, F2E1. Cleared error codes, ran diagnostic tests, Lid Lock good, Main Hot and Main Cold Water Valves stuck closed, other Valves functional, Drain good, Agitate good, Spin good. Replace Water Valve.; ordrng 1 W11165546 (valve)"
Tom R.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Ran diagnostic tests, all components functional, Damper Door functional, Defrost functional, Evap Fan functional, Thermistors check okay. Order and replace Control Board. Customer states that Right RC Door Gasket is tearing, requests replacement. Order and replace RC Door Gasket.; ordrng 1 W10830162 (gasket-fip) and 1 WPW10746274 (cntrl-elec)"
Tom R.
DISHWASHER KITCHENAID KDTE334GPS0 "Found Dispenser not closing, Latch broken. Order and replace Dispenser./Dispenser - (W10861000)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10861000 (detergent dispenser)"
Tom R.
DISHWASHER MAYTAG MDB4949SDM0 "Ran unit, unit allows water into unit, customer states that no water was supplied previously. Customer also states that Dispenser Door does not open for detergent. Unit fills but does not run Recirculation Pump, order and replace Sump and Pump and Control Board./Sump and Pump - (WPW10591570)Control Board - (W10737607)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10737607 (cntrl-elec) and 1 WPW10591570 (pump&motor)"
Tom R.
REFRIGERATOR JENN-AIR JF42NXFXDE00 "Installed Water Valve, IM has rotation, still no water supplied. Attempted a second rotation, rotation stops mid harvest. Part failure, order and replace both Water Valves and order IM, will return with Control Board./Water Valve - (W11225845)Main Water Valve - (W11246413)IM - (W11397192)/NOTE - NO SIGNAL AT CUSTOMER LOCATION, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11225845 (valve-inlt) and 1 W11246413 (valve-inlt) and 1 W11397192 (ICEMAKER)"
Tom R.
WASHER MAYTAG MVWB865GW0 "Installed Agitator, ran diagnostic tests, all components functional. Ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Tom R.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Installed LED Module, all lights now functional, check okay. No damage to unit or home from tech, job complete."
Tom R.
WASHER MAYTAG MVWB865GW0 "Found bedding sheets stuck under Agitator, attempted to remove Agitator, Agitator broke during removal. Order and replace Agitator./Agitator - (W11161960); ordrng 1 W11161960 (agitator)"
Tom R.
RANGE HOOD KITCHENAID KVWB400DSS2 "Installed Capacitor, Transformer, and LED Driver, ran all functions, check okay. No damage to unit or home from tech, job complete."
Tom R.
REFRIGERATOR JENN-AIR JF42NXFXDE00 "Found IM stuck in rotation, ran Harvest Cycle, no rotation. Installed IM, no rotation, voltage to IM good, jumping of IM still does not produce rotation, part failure. Reorder and install IM, order Water Valve and Control Board./IM - (W11397192)Water Valve - (W11225845)Control Board - (WPW10739408)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11225845 (valve-inlt) and 1 W11397192 (ICEMAKER) and 1 WPW10739408 (cntrl-elec)"
Tom R.
DISHWASHER KITCHENAID KDPE234GPS0 "Unit under 1YR, POP attached./Found unit not draining, standing water. Visual inspection shows Wire Connector out of place, not making full contact. Secured connection, ran unit, check okay. All components functional, check okay. No damage to unit or home from tech, job complete."
Tom R.
MICROWAVE WHIRLPOOL KMHS120ESS5 "Found unit without display, Door not latching. Unplugged unit, visual inspection of Cams and Switches shows out of position, corrected position to accept Door Latch, check okay. Continuity check of Fuse at Filter Board shows Open, replace Fuse and Cam and Switch Assembly with Kit from Service Pointer W11245251.; ordrng 1 W10138793 (fuse) and 1 W11244490 (interlock)"
Tom R.
WASHER MAYTAG MVWB766FW1 "Installed Stator, Rotor, Clutch, and Slider, ran diagnostic tests, all components functional, check okay. Ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Tom R.
WASHER MAYTAG MVWX655DW1 "Installed Suspension, Hot and Cold Water Valves, ran diagnostics, no error codes, all components functional, check okay. Ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Tom R.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "RC Temp at Thermistor = 49FResistance at Board = 5.53k/Evap Thermistor = 46.2k/Calling Techline./Techline - KevinRan through resistance checks, previous work, no problems found. Techline suggests changing Defrost settings in Test 07, tech confirmed and changed settings. Techline also suggested running Test 04 to observe behavior of RC Evap while Valve is in the FC Evap Open Position. Ran test, check okay, no frost build up while testing FC Evap. Techline states that if there is frost build up again, the unit will be deemed not repairable. File Number - 7727987788/No damage to unit or home from tech, job complete."
Tom R.
M/W OTR WHIRLPOOL WMH31017HZ3 "Found unit with inconsistent communication to UI, Main Fuse continuity check okay, power supply check okay. Order and replace Filter Board./Filter Board - (W10422269); ordrng 1 W10422269 (filter)"
Tom R.
ALPHA MAYTAG MHW6000XW2 "Installed Tub Assembly, ran diagnostic tests, all components functional, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Tom R.
REFRIGERATOR WHIRLPOOL GX5FHDXVQ02 "Installed Drain Tube and Damper Door, ran diagnostics, check okay. No damage to unit or home from tech, job complete."