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Local Reviews
for Temple City, CA

Rated 3.0 out of 5 stars based on 4 customer reviews

Map of Temple City, CA

No Service




Specialists' told me this newly model Whirlpool 25.07 cu. ft Refrigerator sound to be like this , can not be repaired ......? Specialists' also mentioned now not many people like to buy the side by side refrigerator any more ....? I am unhappy to know about my purchase ......?


Response from Appliance Repair Specialist:

Hello Grace, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. We will make sure to follow through with our technician's manager regarding the personal comments made about your refrigerator, for we try to keep personal opinion and preference to a minimum. Thank you for this feedback, as it helps us to improve on our service we provide. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Temple City, CA

Stay away from this company!




Dealing with your company was a nightmare. I was never told there was a service call charge and labor fee. Maytag said repairs were complimentary. Service tech said just parts. Nobody from your customer service team said anything about a service call and labor charge BEFORE showing up at my door. I wanted to discuss this with the manager Dave but he never called me back as I was promised when I left my messages. Looked up reviews on your company and I see I’m not alone in my opinion. Dishonest, unorganized and unreliable are recurring themes. You’re lucky you get warranty calls because you’d never stay in business otherwise. If there was a stronger term than unsatisfied it applies to my experience with your company. Absolutely terrible experience.


Response from Appliance Repair Specialist:

Hello Maria, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair or give us a call at 661-587-1300 and ask for our customer service manager, Joel. Thank you for this feedback, for it helps us to improve on our customer service. We appreciate your time and business.


Map of Temple City, CA

Great service!




Great tech, great service!


Response from Appliance Repair Specialist:

Hi Wang, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Francisco!


Map of Temple City, CA

Kirk




Service man Steve was professional and a perfectionist..


Steven W.

Steven W.

WASHER ADMIRAL ATW4676BQ1 "Ran diagnostics. Had f7e7 error code. Not washing or spinning. Found capacitor wire terminal backed out of connector. Reinstalled terminal. Ran calibration, auto test cycle- passed. Tested normal wash, drain & spin. Fills, agitates, drains, rinses,& spins properly. Advised to close lid before pressing start button. Complete."

Near Live Oak Ave, Temple City, CA 91780
Steven W.

Steven W.

FREEZER WHIRLPOOL WSF26C3EXF01 "Replaced FC door assembly, RC diffuser( damper ). Dispenser functions, ice maker is cycling properly. Unit is cooling properly at this time. Cleaned condenser. Advised customer to bypass reverse osmosis system. Complete."

Near Cambury Ave, Temple City, CA 91780
Steven W.

Steven W.

DOWNDRAFT KITCHENAID KXD4636YSS2 Hanging up when going up. Found arm binding on right switch cable. Adjusted cable. Had to leave motor cover off (new motor binds on cover). Unit is going up/ down properly. Blower is working properly. Complete.

Near Fiesta Ave, Temple City, CA 91780
Steven W.

Steven W.

REFIRGERATOR WHIRLPOOL WRT541SZDW00 "Found evaporator fan motor not running. Replaced evaporator fan motor, cleared return air, diffuser ducts. Unit is cooling properly at this time. Complete.; used 1 WP2315539 (MOTOR-FAN) from stock"

Near Glickman Ave, Temple City, CA 91780
Steven W.

Steven W.

DOWNDRAFT KITCHENAID KXD4636YSS2 "Replaced motor / gearbox assembly. Motor runs still hangs up when going up, won’t run with cover on."

Near Fiesta Ave, Temple City, CA 91780
Steven W.

Steven W.

MW OVEN COMBO WHIRLPOOL WOC75EC7HV00 Replaced control panel/ UI assembly. Unit is working properly at this time.no error codes found..complete

Near Lemon Ave, Temple City, CA 91780
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS315SNHW00 Tested refrigerator. Normal sound level. Unit is working as designed. Referred to customer service. SR 7723013982. Called trade partners, said Whirlpool could not exchange unit. Complete.

Near Welland Ave, Temple City, CA 91780
Steven W.

Steven W.

WASHER MAYTAG MVWX655DW1 SR 7723184177 Replaced lid assembly. Lid is working properly. Complete.

Near Key W St, Temple City, CA 91780
Steven W.

Steven W.

DOWNDRAFT KITCHENAID KXD4636YSS2 "Replaced pushbutton switch, motor/ gearbox assembly. Went down, then stalled. Motor is locked up.( defective). Reorder motor; ordrng 1 WPW10398274 (motor)"

Near Fiesta Ave, Temple City, CA 91780
Steven W.

Steven W.

DOWNDRAFT KITCHENAID KXD4636YSS2 "Found worn pushbutton switch, weak motor( goes up slowly halfway unless you help it up. Needs p/b switch and motor; ordrng 1 W11230930 (SWITCH, PUSH BUTTON ) and 1 WPW10398274 (motor)"

Near Fiesta Ave, Temple City, CA 91780
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KUDR204EPA00 Found defrost drain blocked. ( drain trap too tight ). Adjusted drain trap. Tested ok. Unit is cooling properly at this time. Complete.

Near Daines Dr, Temple City, CA 91780
Francisco S.

Francisco S.

RANGE WHIRLPOOL WOC75EC7HV00 "Checked unit and retrieved error code f6 e0 communication error between ui and appliance manager, reset power to unit and reset date and time."

Near Lemon Ave, Temple City, CA 91780
Francisco S.

Francisco S.

whirlpool oven WFG515S0ES1 Checked unit found broken hinge on right side of the oven. Removed and replaced part listed unit now working as designed. Used W10347464 (HINGE-DOOR)

Near McCulloch Ave, Temple City, CA 91780
Francisco S.

Francisco S.

WHIRLPOOL DISHWASHER WDTA50SAHZ0 spray arms are not moving at all. He performed troubleshooting steps on user and care guide. Entered diagnostics and retrieved error codes 6-4 7-1 4-3. Conducted a voltage test found 120 vac going to wash motor but motor not responding. Removed and replaced part listed tested ops unit is working as intended. Used W11087376 (wash motor)

Near Hallowell Ave, Temple City, CA 91780
Steven W.

Steven W.

maytag dryer MGD7000XG1 Squealing sound. Different problem. Door is ok. Found idler pulley seizing up, supper rollers worn. Delinted dryer. Replaced rollers, belt, idler pulley. Cleaned shafts. Tight room. Tumbles, heats properly. Advised to call duct cleaning service. Complete. Used 1 4392067 (DRYER REPAIR KIT)

Near Doreen Ave, Temple City, CA 91780
Francisco S.

Francisco S.

whirlpool range WFG540H0ES1 Checked unit found front left burner not igniting at times. Found issue on burner head. Removed and replaced WPW10515455 (BURNR-HEAD), tested ops unit working as intended.

Near Encinita Ave, Temple City, CA 91780
Francisco S.

Francisco S.

WHIRLPOOL REFRIGERATOR WRF560SEYM05 Customer stated unit leaked water intermittently. After further inspection of unit found an obstructed defrost drain. Used steam gun to clear obstruction and tested drain, it is now draining properly. Addressed door misalignment issue to the best of my ability due to flooring not being leveled. Informed customer she approves functions and doors adjustment.

Near Kennerly St, Temple City, CA 91780
Steven W.

Steven W.

MAYTAG WASHER MVWB300WQ1 Ran diagnostics. Has f70, f80, f83 error codes. Found lid lock binding, basket not floating, wash plate stuck. Needs tub bearing kit, basket hub, lid lock, bezel. Long job. Allow 2 hrs. No hot water. Advised to call plumber.

Near Glickman Ave, Temple City, CA 91780
Steven W.

Steven W.

maytag washer MVWX655DW1 Ran diagnostics. Had f7e1, f2e1 error codes. Motor just hums. Found capacitor terminal block bent. Picked up part locally. Replaced capacitor. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly. Complete.; pckd up 1 W11158831 (CAPACITOR )

Near Halifax Rd, Temple City, CA 91780
Steven W.

Steven W.

WHIRLPOOL COOKTOP WFG320M0BS3 Found ERC burnt, LR knob broken, surface valve shaft broken. Knob broke when turning valve . Needs LR valve, knob, control.; ordrng 1 W10861716 (valve-brnr) and 1 W11126814 (CONTROL) and 1 WPW10339442 (knob), Replaced control, LR valve, LR knob. Tested bake, broil, surface burners- al functions working properly at this time. Instructed customer of normal gas oven odor when in use, advised not to use fans when using surface burners. Complete.

Near Woodruff Ave, Temple City, CA 91780
Steven W.

Steven W.

WHIRLPOOL DRYER WGD4800XQ4 Found worn timer heat contacts, open cycle signal switch. Needs timer, PTS/ signal switch.; rqstng P&A on 1 WPW10117655 (relay-pts) and 1 WPW10185981 (timer)Replaced timer, PTS switch/ relay. Dryer is tumbling, heating properly. Cycle signal is working properly. Timer is advancing properly.

Near La Rosa Dr, Temple City, CA 91780
Steven W.

Steven W.

whirlpool washer MVWX655DW1 Ran diagnostics. No error codes found. Ran auto test cycle, calibration- ok. Water tested with load. Advised to use fabric softener ON, deep water, bulky, or power wash cycles, avoid normal cycle.

Near Olive St, Temple City, CA 91780
Steven W.

Steven W.

KITCHENAID REFRIGERATOR KFXS25RYMS2 Replaced P-trap kit w10632338c. Replaced ice maker kit W10882923. Cleaned condenser. Unit is cooling properly. Ice maker is cycling properly. Drain is working properly. Adv to wait 24 hours to load food, 2-3 days for ice, 3-4 days to fill ice bin. Complete.

Near Miloann St, Temple City, CA 91780
Steven W.

Steven W.

WHIRLPOOL REFRIGERATOR WRS331FDDW01 Found ice maker arm out of ice maker, ice maker turned off. Reinstalled arm. Cycled tested ice maker. Ice maker is working properly.

Near Pentland St, Temple City, CA 91780
Francisco S.

Francisco S.

whirlpool washer WFW72HEDW Checked unit and retrieved error codes f9 e1* f3 e1* f8 e1* f5 e2* Removed back cover panel and inspected drain pump found a broken impeller caused by foreign objects in pump. Removed and replaced part listed, tested ops unit now working as designed. Informed cx to check pockets for foreign objects before starting a load.; used 1 WPW10605427 (PUMP-WATER)

Near Sereno Dr, Temple City, CA 91780
Daniel L.

Daniel L.

Whirlpool Dryer- Model # GGQ8858HQ0 Service Performed: Customer had issue with unit not heating clothes when unit was in cycle. Specialist ran diagnosis and found open thermal fuse. Replaced thermal fuse. Tested ok. Heating, tumbling properly. Complete.; used 1 WP3392519 (THERMAL FUSE) from stock

Near Sultana Ave, Temple City, CA 91780
Daniel L.

Daniel L.

WHIRLPOOL RANGE- MODEL # WFG515S0ES1 SERVICE PERFORMED: Customer had issue with unit grate cracking. Specialist ran diagnosis and confirmed that was the only issue. Removed and replaced the grate kit. (W10860455)

Near McCulloch Ave, Temple City, CA 91780